Kore.ai vs TrendAI Vision One comparison

Kore.ai and TrendAI are both solutions in the AI Security category. Kore.ai is ranked #7 with an average rating of 7.9, while TrendAI is ranked #2 with an average rating of 8.7. Kore.ai holds a 0.5% mindshare in AAS, compared to TrendAI’s 0.7% mindshare. Additionally, 93% of Kore.ai users are willing to recommend the solution, compared to 98% of TrendAI users who would recommend it.

Kore.ai

Read 16 Kore.ai reviews

3,083 Views
771 Comparison Views

93% willing to recommend

TrendAI Vision One

Read 117 TrendAI Vision One reviews

24,495 Views
2,205 Comparison Views

98% willing to recommend

Kore.ai

TrendAI Vision One

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 2, 2026

Kore.ai and TrendAI Vision One are competing in the AI-driven business operations category. Kore.ai appears to have an edge in support and customer satisfaction, while TrendAI Vision One offers advanced features that justify its higher cost.

Features: Kore.ai offers comprehensive chatbot capabilities, facial recognition technology, and seamless integration with existing systems. TrendAI Vision One is known for superior image analysis, predictive insights, and quick adaptation to different environments.

Ease of Deployment and Customer Service: Kore.ai has an intuitive setup with robust customer support enhancing deployment efficiency. TrendAI Vision One, although more complex to install, provides detailed guidance and a responsive support team.

Pricing and ROI: Kore.ai is more cost-effective with a lower initial setup cost and a gradual but steady ROI. TrendAI Vision One, while initially more expensive, tends to offer a higher and quicker ROI due to its advanced features.

To learn more, read our detailed Kore.ai vs. TrendAI Vision One Report (Updated: June 2026).

Buyer's Guide

Kore.ai vs. TrendAI Vision One

June 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kore.ai

Ranking in AI Security

7th

Average Rating

7.8

Number of Reviews

Ranking in other categories

AI Agent Builders (7th), AI Customer Experience Personalization (8th), AI Customer Support (2nd), AI IT Support (7th)

TrendAI Vision One

Ranking in AI Security

2nd

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

117

Ranking in other categories

Endpoint Detection and Response (EDR) (4th), Network Detection and Response (NDR) (2nd), Extended Detection and Response (XDR) (3rd), Attack Surface Management (ASM) (1st), AI-Powered Cybersecurity Platforms (4th)

Mindshare comparison

As of August 2026, in the AI Security category, the mindshare of Kore.ai is 0.5%. The mindshare of TrendAI Vision One is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

AI Security Mindshare Distribution
Product	Mindshare (%)
TrendAI Vision One	0.7%
Kore.ai	0.5%
Other	98.8%

AI Security

Featured Reviews

Judin Augustin

Associate Data Scientist at Guide House

Automation has reduced large call centers and provides real-time outbound support for patients

Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.

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SemihDalkıran

Cyber Security Senior Technical Consultant at a consultancy with 11-50 employees

Built faster threat response and improved visibility with real-time monitoring and flexible deployment

TrendAI Vision One allows us to monitor attacks in real time, which is a significant benefit. We can quickly see where the attack is coming from. TrendAI Vision One enables us to use different products with a flexible license. For example, if a customer is using endpoint security and wants to switch to another solution, they can instantly use a different Trend Micro product, such as email. TrendAI Vision One has helped to reduce the time to detect and respond to different threats, as it can respond to attacks very quickly. With playbook templates, in cases of recurring attacks, responses can be made quickly using predefined playbooks. TrendAI Vision One has helped to reduce noise from false positives. There have been false positives before, but it was due to the customer not telling us which app they were using. Best practice configurations must be applied properly to avoid such issues. TrendAI Vision One helps customers consolidate the use of security vendors and reduce silos by offering one platform for all product management.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Kore.ai has positively impacted my organization because we are implementors, and I would say that approximately 80% of our income comes from developed projects with Kore.ai."

"Kore.ai has positively impacted my organization by simplifying the process of responding to emails and streamlining the workflow, saving me considerable time."

"Because of Kore.ai, it was much easier than creating something manually, and when that platform has this much capability, it provides far more value than manual development."

"Kore.ai offers many valuable features, particularly its extensive array of connectors, allowing easy integration with various ERP systems and the straightforward implementation of webhooks and APIs."

"Kore.ai has positively impacted our organization by reducing error rates from around fifteen to twenty percent to just two to three percent after implementation."

"The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case."

"Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses."

"The best feature of Kore.ai is that it is a cost-saving tool because when we use IVR, we have to assign agents at the backend, but using Kore.ai, we can automate all of those functions."

More Kore.ai pros

"Trend Vision One offers centralized visibility and management across all protection layers, providing a holistic view of our environment and enhancing visibility across the entire infrastructure."

"The SOC team is the most valuable feature for us because having experts who monitor global threat landscapes and can respond accordingly is incredibly helpful."

"Trend Vision One is an integrated platform where I can get all the information about all the endpoints, whether it be a server, laptop, or desktop."

"Centralized visibility is valuable. We can view what kind of virus or threat exists, where it has traveled, and how it started. A security analyst can use just this one console to view all the information."

"TrendAI Vision One platform's ability to provide centralized visibility and management across protection layers is quite helpful."

"It helps a lot to understand where the threat is coming from, where is it going, how is it being dealt with, et cetera."

"In terms of ROI, TrendAI Vision One provides a better return on investment compared to Trend Micro, as it offers multiple solutions that yield more security and a better security posture compared to third-party solutions."

"TrendAI Vision One solves these problems by providing greater detection capabilities and automated response across all of these layers."

More TrendAI Vision One pros

Cons

"This is a regret for me."

"In my experience, Kore.ai is not stable."

"Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized."

"One thing I have learned is the unpredictability of LLMs and how buggy Kore.ai is as a software."

"We sometimes faced challenges with the integration process due to a lack of in-depth knowledge in the documentation."

"Customer support is where Kore.ai has significant room for improvement. Post-implementation support is a particularly discouraging aspect for me."

"In support, the team is not the greatest, but it works."

"The two points I deduct relate to the integrations, which were not as extensive as I initially expected."

More Kore.ai cons

"The solution lacks compatibility with other products. It needs to integrate better with other surrounding solutions."

"There should be a bit more dynamism when it comes to their playbooks in terms of the action triggers. That is the only thing that I would want to see a bit more."

"Vision One generates numerous false positives, forcing unnecessary investigations and highlighting a need for improved filtering options."

"TrendAI Vision One can definitely do better in the XDR Data Explorer part, where it could expand its query language to allow for summarizations or some kind of table view, not just simple operators like AND, OR, IS, and IS NOT."

"Troubleshooting the disconnectivity of the agent is a bit of a difficult task because the server might have connectivity with the portal and agent services will be working fine, but still it shows disconnected on the portal."

"Trend Micro doesn't have the next-generation firewall."

"In Trend Vision One, there is always room for improvement. The console is well done, but there might be a bit of improvement needed with the app's capabilities."

"It would be great if there were Trend Micro products that could enhance the security of these devices, either as part of our product or in some other way integrated into our offering."

More TrendAI Vision One cons

Pricing and Cost Advice

Information not available

"I do not have much visibility to it. It is definitely not a cheap product, but to my knowledge, it is out there with the big wigs in the industry, such as CrowdStrike, SentinelOne, and other EDR/XDR vendors. I had heard, and found out eventually, that their sales teams are very flexible, as more sales teams are."

"Trend Vision One is cost-effective because it offers detailed reporting and environment control features."

"Competitors offer comparable solutions at slightly lower prices, so Vision One has room to reduce its pricing by 15 percent, given that Trend Vision One charges approximately $10 per endpoint."

"Its price is very decent. It suits our requirements."

"It is definitely not cheap. I do believe you get what you pay for to some degree. It is cost-effective."

"Trend Micro's licensing is outsourced to third-party vendors, resulting in price variations depending on the vendor."

"While the pricing and licensing for Trend Vision One are generally acceptable, the need to purchase additional features separately adds complexity."

"The solution is fairly priced."

More TrendAI Vision One pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

12%

Construction Company

12%

Outsourcing Company

Financial Services Firm

Manufacturing Company

11%

Comms Service Provider

Financial Services Firm

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	3
Large Enterprise	14

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	17
Large Enterprise	48

Questions from the Community

What is your experience regarding pricing and costs for Kore.ai?

The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.

See all answers

What needs improvement with Kore.ai?

I do not have much to add regarding how Kore.ai can be improved since it has been a long time since we last used it. There are other platforms that offer more features, but those come at a higher p...

See all answers

What is your primary use case for Kore.ai?

In my past organization, I used Kore.ai for one of the projects over a period of approximately six to eight months. Our main use case for Kore.ai involved building a Gen AI plus conversational AI p...

See all answers

What is your experience regarding pricing and costs for Trend Micro XDR?

I did not know about the pricing, setup cost, and licensing because I was not employed at the time when TrendAI Vision One was deployed and during the beginning of its use.

See all answers

What needs improvement with Trend Micro XDR?

I do see room for improvement and weaknesses in TrendAI Vision One. Currently, most of the security literature and other resources refer to protecting endpoints that are Microsoft-centric, so bette...

See all answers

What advice do you have for others considering Trend Micro XDR?

The effectiveness of TrendAI Vision One in helping reduce noise from false positives can vary depending on how the customer uses it. Sometimes it requires fine-tuning to reduce false positives. I w...

See all answers

Comparisons

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Compared 12% of the time

Ada vs Kore.ai

Compared 10% of the time

AGAT Software Pragatix AI Firewall vs Kore.ai

Compared 9% of the time

Sierra vs Kore.ai

Compared 9% of the time

Agentforce vs Kore.ai

Compared 8% of the time

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CrowdStrike Falcon vs TrendAI Vision One

Compared 5% of the time

Microsoft Defender for Endpoint vs TrendAI Vision One

Compared 4% of the time

SentinelOne Singularity Endpoint vs TrendAI Vision One

Compared 3% of the time

Cortex XDR by Palo Alto Networks vs TrendAI Vision One

Compared 3% of the time

Wazuh vs TrendAI Vision One

Compared 3% of the time

More TrendAI Vision One Competitors

Product Reports

Buyer's Guide

Kore.ai

August 2026

Download Kore.ai product report

Buyer's Guide

TrendAI Vision One

July 2026

Download TrendAI Vision One product report

Also Known As

No data available

Trend Vision One, Trend Micro XDR, Trend Micro XDR for Users, Trend Vision One - XDR for Networks, Trend Micro Vision One

Interactive Demo

Demo not available

Kore.ai

TrendAI

Overview

Kore.ai provides advanced tools like Agent Desktop and Agent Co-pilot, designed to handle vast data volumes and improve efficiency. The platform integrates seamlessly with APIs and channels, supports multi-language capabilities, and offers real-time testing.

Kore.ai offers robust solutions for sectors like healthcare and aviation, enabling efficient ML model configuration and generative AI chatbot development. While there's room for improvement in language detection and scalability, particularly with Azure, Kore.ai excels in integrating with Microsoft ASR, TTS, Cloud Anthropic, and OpenAI, enhancing performance in industries such as insurance and healthcare. Users see potential in extending capabilities with advanced models like Claude or Anthropic. The post-implementation support could improve to match competitor offerings, and more comprehensive documentation is needed.

What are the key features of Kore.ai?

Agent Desktop: Streamlines customer interactions and reduces handle time
Agent Co-pilot: Assists agents with data handling and task efficiency
Advanced API Integration: Ensures seamless connectivity across platforms
Real-time Interactive Testing: Facilitates immediate testing and feedback
Low-code Configurator: Simplifies chatbot development and ML configuration

What benefits should users look for?

Operational Efficiency: Improved task handling and reduced costs
Scalability: Well-suited for diverse applications, though needs enhancement on Azure
Language Support: Global reach with multilingual features
Improved Customer Satisfaction: Enhanced interaction quality and faster resolutions

Kore.ai finds applications in banking, aviation, and automotive, facilitating real-time transactions, ticket booking, and customer feedback measurement. It is instrumental in creating AI chatbots for HR and customer services. Industries such as insurance and healthcare benefit from its capabilities in policy tracking and implementation, leveraging integrations with Microsoft ASR, TTS services, and OpenAI for superior chatbot functionality.

Kore.ai

TrendAI Vision One offers centralized management, strong endpoint protection, and automated responses, making it ideal for robust cybersecurity. With real-time monitoring and integration capabilities, it reduces false positives rapidly, enhancing security posture efficiently.

TrendAI Vision One is a comprehensive cybersecurity platform designed for endpoint detection, response, and security consolidation. It integrates seamlessly with cloud and on-premises systems, providing extensive visibility across email, network, and endpoints. TrendAI Vision One facilitates rapid alerts, playbooks for threat management, and unified security monitoring to protect infrastructure. It manages attack surface risk efficiently and is known for comprehensive threat detection capabilities. Users can automate responses while maintaining an elevated security posture, although improvements in report generation and integration with third-party tools could enhance its utility. While its installation and user experience need refinement, TrendAI Vision One remains preferred for quick reduction of false positives. Enhanced documentation and technical support would further boost its effectiveness.

What key features does TrendAI Vision One offer?

Centralized Visibility: Manage security operations across different layers from a single platform.
Strong Endpoint Protection: Advanced measures to safeguard endpoints against threats.
Automated Response: Quickly react to identified threats with minimal manual intervention.
Real-time Monitoring: Continuous monitoring and reporting efficiency for proactive threat management.

What are the notable ROI and benefits of using TrendAI Vision One?

Reduced False Positives: Enhances security by minimizing incorrect threat alerts.
Rapid Security Posture Enhancement: Quickly upgrades organizational security measures.
Integration Capabilities: Works seamlessly with diverse systems for streamlined processes.
Unified Security Monitoring: Consolidates multiple sources for comprehensive security oversight.

In finance and healthcare industries, TrendAI Vision One is implemented to ensure compliance and protect sensitive data. Its integration with cloud services supports hybrid environments where fast incident response and detailed behavior analysis are crucial. Enterprise deployments leverage its features for both operational and IT security challenges, focusing on advanced threat management and reducing downtime associated with security breaches.

TrendAI

Sample Customers

Leading banks & Enterprise Companies

Panasonic North America, Decathlon, Fischer Homes, Banijay Benelux, Unigel, DHR Health,

Buyer's Guide

Kore.ai vs. TrendAI Vision One

June 2026

Free Report: Kore.ai vs. TrendAI Vision One

Find out what your peers are saying about Kore.ai vs. TrendAI Vision One and other solutions. Updated: June 2026.

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