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Jamf School vs Kore.ai comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf School
Ranking in AI Customer Experience Personalization
16th
Average Rating
8.8
Reviews Sentiment
6.7
Number of Reviews
8
Ranking in other categories
Mobile Device Management (MDM) (6th)
Kore.ai
Ranking in AI Customer Experience Personalization
5th
Average Rating
7.8
Number of Reviews
15
Ranking in other categories
AI Agent Builders (7th), AI Security (7th), AI Customer Support (2nd), AI IT Support (7th)
 

Mindshare comparison

As of July 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf School is 1.4%, down from 10.2% compared to the previous year. The mindshare of Kore.ai is 1.2%, down from 8.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Mindshare Distribution
ProductMindshare (%)
Kore.ai1.2%
Jamf School1.4%
Other97.4%
AI Customer Experience Personalization
 

Featured Reviews

reviewer2865237 - PeerSpot reviewer
Applications Analyst at a healthcare company with 1,001-5,000 employees
Centralized classroom management has created secure, focused digital learning with zero-touch updates
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and behind-the-scenes support is great. There is not really much I would say I would want to see improved. If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer. If there was something they could do a little bit more to allow those that do have the capabilities to do some of that, that might be useful. It is also that Jamf School is mostly an Apple-first platform, but as our campuses are growing and more Chromebooks are becoming available, it would be nice if Jamf School was as good with the other platforms versus just Apple products. Regarding app requests within Jamf School, I would appreciate it if there was something in there that would make it easier for the teachers to request apps more effortlessly. Instead of back-and-forth emails, if there was a direct feature for a teacher's app request, it would help. We have not really used that very much. Teachers can browse it, and maybe we are just not using it to the greatest ability, but as long as that app request feature was very easy for teachers to use, we would get more app requests quickly instead of them having to create help tickets.
Judin Augustin - PeerSpot reviewer
Associate Data Scientist at Guide House
Automation has reduced large call centers and provides real-time outbound support for patients
Kore.ai is a low-code platform, and you do not necessarily have to be an expert in artificial intelligence or generative AI to use this platform. However, if you have that experience, it will be a valuable add-on. The main advantage is that it has almost every kind of plugin available to use, whether for live agents or if you want to use it as a call center. You have real-time capabilities and the most useful plugins available, with almost every kind of model available with configurations. We can configure the ML models and train them. The platform is very user-friendly with explanatory features and a great UI. One significant feature is the live testing platform with Kore.ai. When you are creating a workflow, you have an interactive, real-time testing platform that reflects every change you make. This makes it easy to debug errors or add new features. Additionally, Kore.ai has many different tools and platforms that cater to different needs, whether for a call center, normal workflow, or machine learning workflow, which is really useful. Because of Kore.ai, it was much easier than creating something manually. A low-code platform always helps, and when that platform has this much capability, it provides far more value than manual development. It was particularly helpful for our team that we could create a POC and get that project into production. Kore.ai helped our team build a generative AI outbound calling chatbot, and it truly helped our customers. If you have a hospital with a thousand employees in a call center, you might consider outsourcing. However, with Kore.ai's outbound calling capabilities, you can eliminate the outsourcing part. You do not need a thousand call center employees. You can accomplish this through automation with just one or two employees if people need to switch to agents. This represented a significant cost reduction.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Jamf School has positively impacted my organization by making students' lives easier, enhancing their learning progress with the apps they need when they need them, and making teachers' lives easier by allowing them to control and manage iPads within the classroom, which has a great impact on the academic level."
"It was straightforward to initially deploy it."
"Jamf School has positively impacted my organization by reducing the hands-on touch of all the devices in all the classrooms, allowing our teachers to do more instruction, keeping students safe and focused, and giving them a more efficient learning space with exactly the educational apps they need when they need them."
"The most valuable features of Jamf School are exceptional, as it is amazing to manage the entire iPad fleet while pushing applications and controlling student safety, which is a concern we take seriously."
"The overall usage is the most valuable, and it's a clear upgrade from our previous system."
"Jamf School has achieved 70 to 90% time savings through automated enrollment and Wi-Fi certificates, which represents 90% less time on provisioning and ongoing device management."
"Many features of Jamf School, including automated device enrollment, have helped us manage multiple devices."
"The solution protects all our Apple products like iPads and MacBooks."
"Kore.ai has positively impacted my organization by helping us build intelligent chatbots and incorporating voice agents, enabling various clients to adopt these solutions, which have been revolutionary for their businesses."
"Kore.ai helps in operational efficiency and faster time-to-market, which is development velocity."
"Kore.ai offers many valuable features, particularly its extensive array of connectors, allowing easy integration with various ERP systems and the straightforward implementation of webhooks and APIs."
"It impacted my organization by helping us move into being AI-native, and it helped a lot to show other clients that we have worked in AI."
"Kore.ai has positively impacted my organization, as it saved a lot of time in implementation and the proof of concept was very fast to implement and easy to develop."
"Kore.ai helped us integrate a lot through documentation and trial and error, making it straightforward to integrate overall, resulting in a very good experience for first-timers."
"Kore.ai has positively impacted my organization by simplifying the process of responding to emails and streamlining the workflow, saving me considerable time."
"The positive impacts we have seen include expected reductions in average handle time, which is typically around 40 to 50 percent for any BFSI industry use case."
 

Cons

"If I had to think of even a small area where Jamf School could be improved, I think some of our more experienced users that know how to do custom scripting would appreciate it because we do have techs that also use Jamf Pro that get to that custom scripting, and sometimes in Jamf School, there is not really that same layer."
"Having everything centralized would be a preferable update."
"If you start the system update in Jamf School, you cannot stop it."
"Jamf Safe Internet also needs some improvement because it is very technical."
"The product must improve its price."
"My only concern with the direct customer support is that it is only by email, and the email can take up to two days, meaning sometimes in emergencies, you need a quick response."
"There is room for improvement with the security aspects, like scripting."
"The two points I deduct relate to the integrations, which were not as extensive as I initially expected."
"I rated Kore.ai eight out of ten because of the potential for these additional improvements."
"Kore.ai can be improved by enhancing their documentation, which is currently a bit disorganized."
"Customer support is where Kore.ai has significant room for improvement. Post-implementation support is a particularly discouraging aspect for me."
"I choose 7.5 out of 10 for Kore.ai because a few things already need to be improved, one of which I have mentioned."
"Customer support is okay, I guess. We get what we want from them whenever there is an issue or something, but sometimes when we had issues, it was delayed a lot."
"This is a regret for me."
"In support, the team is not the greatest, but it works."
 

Pricing and Cost Advice

"Jamf School is an expensive solution."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Educational Organization
12%
Construction Company
8%
Healthcare Company
7%
Manufacturing Company
13%
Construction Company
12%
Outsourcing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise4
Large Enterprise4
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise14
 

Questions from the Community

What needs improvement with Jamf School?
Jamf School is so easy to use. Perhaps because I have been in the technology field for so long, it did not take a lot of training, and the training that Jamf does is amazing. The documentation and ...
What is your primary use case for Jamf School?
My main use case for Jamf School is managing devices in our classrooms. I was a campus tech at one point and we used it to help deploy software to our different devices, control where the devices w...
What advice do you have for others considering Jamf School?
Regarding specific outcomes or metrics from using Jamf School, we absolutely saw fewer tickets and time saved because we are not having to have a campus tech go into every single classroom on the c...
What is your experience regarding pricing and costs for Kore.ai?
The experience with pricing, setup cost, and licensing of Kore.ai is that the price is low, and the licensing is also not costly.
What needs improvement with Kore.ai?
I do not have much to add regarding how Kore.ai can be improved since it has been a long time since we last used it. There are other platforms that offer more features, but those come at a higher p...
What is your primary use case for Kore.ai?
In my past organization, I used Kore.ai for one of the projects over a period of approximately six to eight months. Our main use case for Kore.ai involved building a Gen AI plus conversational AI p...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Leading banks & Enterprise Companies
Find out what your peers are saying about Jamf School vs. Kore.ai and other solutions. Updated: June 2026.
906,960 professionals have used our research since 2012.