

Kong Gateway Enterprise and WSO2 API Manager are key players in the API management space. Kong Gateway Enterprise has an edge with its versatility for security and performance optimization, whereas WSO2 API Manager stands out for its ease of use and open-source adaptability.
Features: Kong Gateway Enterprise is distinguished by its simplicity, plugin architecture, and elastic scalability. It supports extensive customization, ensuring robust security and high performance. WSO2 API Manager offers open-source adaptability and simplifies API lifecycle management. It emphasizes user-friendly design and provides comprehensive integration capabilities.
Room for Improvement: Kong Gateway Enterprise could improve its pricing structure and support for east-west communication, enhance documentation, and expand integration options. WSO2 API Manager faces challenges with installation complexity and documentation, and there's room to strengthen its UI usability and community support.
Ease of Deployment and Customer Service: Kong Gateway Enterprise adapts well across hybrid, public cloud, and on-premises environments and offers reliable technical support. However, its support response times can be improved. WSO2 API Manager, while versatile, is noted for being more complex in on-premises setups, with a need for better deployment assistance and quicker support response times.
Pricing and ROI: Kong Gateway Enterprise provides a feature-rich community version, yet its enterprise version is considered expensive, though value-justified by its capabilities. WSO2 API Manager is economically attractive due to its open-source model, offering significant value despite potential enterprise costs, especially when leveraging its broader ecosystem.
The technical support from Kong Gateway Enterprise would be rated about eight, as we missed local technical support.
The support is good, with well-defined documentation and helpful blogs.
The scalability of this solution would be rated about eight or nine.
The system is stable for our low-concurrency use cases.
More plugins for additional integrations would be helpful and openness for traditional development languages, such as .NET, because many enterprises are looking for .NET solutions or incorporating with .NET solutions.
Our integrations do not handle high-volume transactions.
The most valuable features of Kong Gateway Enterprise are its seamless integration with Kubernetes and cloud, many plugins that can be incorporated in a solution, and its incorporation with low-code function systems.
The product's capabilities for integrating with REST APIs are valuable.
| Product | Market Share (%) |
|---|---|
| Kong Gateway Enterprise | 5.9% |
| WSO2 API Manager | 4.2% |
| Other | 89.9% |

| Company Size | Count |
|---|---|
| Small Business | 8 |
| Large Enterprise | 19 |
| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 7 |
| Large Enterprise | 21 |
Kong delivers a next generation API platform built for modern architectures. With a lightnight-fast, lightweight, and flexible core, Kong delivers sub-millisecond latency across all your services. Kong's is deployment-, vendor-, and pattern-agnostic, allowing you to run your services how you want, where you want, and with who you want - from baremetal to cloud, monolith to microservices, service mesh, and beyond.
WSO2 API Manager provides a flexible, open-source platform for API management, focusing on scalability, containerization, and ease of use in API publication, management, and lifecycle processes.
With robust security and strong integration capabilities, WSO2 API Manager supports microservices and API orchestration. Its advanced features include OAuth2 and identity access management, enhancing deployment, development, and operational efficiency. While praised for adaptability, users suggest improvements in installation, user interface simplicity, third-party integration, and documentation. Enhanced support, security, and expanded monitoring are also recommended alongside better module coordination and navigation. Performance optimization and refined caching mechanisms are valuable areas for growth.
What are the key features of WSO2 API Manager?
What benefits should users expect in reviews?
Enterprises utilize WSO2 API Manager for managing APIs in sectors such as banking, telecom, and SmartCity projects. Serving as a digital hub, it enables efficient API publication for internal and external users, ensuring effective API documentation and version control. Its flexibility in API management supports digital integration and service orchestration.
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