
Kofax Claims Agility [EOL] and SS&C Blue Prism compete in the automation domain, each offering unique advantages. SS&C Blue Prism appears to have the upper hand due to its advanced features, making it worth the higher investment.
Features: Kofax Claims Agility [EOL] focuses on claims processing, providing efficient automation within insurance workflows, with strengths in targeted processing capabilities. SS&C Blue Prism offers extensive automation functionalities, scalable solutions, and robust security features across various industries, highlighting its adaptability and providing a wider range of automation solutions.
Ease of Deployment and Customer Service: SS&C Blue Prism provides a more flexible deployment model with extensive cloud support and a dedicated customer service team. Kofax Claims Agility [EOL] might offer simpler initial deployment but lacks the same level of flexibility and responsiveness in customer support.
Pricing and ROI: Kofax Claims Agility [EOL] has a lower setup cost, leading to quicker ROI, suitable for cost-conscious insurance automation. SS&C Blue Prism, despite higher setup costs, ensures greater long-term ROI through its comprehensive automation capabilities, effectively addressing broader automation requirements.

| Company Size | Count |
|---|---|
| Small Business | 3 |
| Large Enterprise | 8 |
Kofax software enables organizations to work today like the workplace of tomorrow. Kofax intelligent automation solutions help organizations transform information-intensive business processes, reduce manual work and errors, minimize cost, and improve customer engagement. We combine RPA, cognitive capture, mobility & engagement, process orchestration, analytics capabilities and professional services in one solution. This makes it easy to implement and scale for dramatic, immediate results that mitigate compliance risk and increase competitiveness, growth and profitability.
SS&C Blue Prism, renowned for its language capabilities and workflow design, supports detailed automation building, enhancing productivity. Despite some challenges like cost and limited integration, it offers substantial potential in automating diverse processes.
SS&C Blue Prism offers strong capabilities in document reading and a straightforward workflow design, making it accessible with basic BPM knowledge. Detailed automation design in the studio and effective monitoring in the control room are notable features. While facing higher costs and a steeper learning curve, it supports process mining and generative AI initiatives, crucial for industries aiming at transformation and activation services. Limited external system integration and lack of agile delivery encourage a strategic approach in its deployment.
What are the key features?
What ROI should users expect?
SS&C Blue Prism finds its application across industries. In service industries, it automates repetitive tasks while supporting migration projects. Within the insurance sector, it helps automate claims handling and pricing by integrating data efficiently. Companies use it when transitioning processes, such as upgrading systems from older versions to new applications.
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