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Keeper Enterprise Password Manager vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Keeper Enterprise Password Manager users report high satisfaction, citing security, convenience, and significant time-saving benefits as key advantages.
Sentiment score
7.1
SailPoint Identity Security Cloud reduces costs, automates access, enhances productivity, and achieves ROI within 14 to 18 months.
From a pricing perspective, although it was more expensive than the competition, the price-performance ratio was perfect for our business needs.
Delivery Head at Accion Labs
I have not seen a return on investment thanks to Keeper Enterprise Password Manager that can be measured; however, it helps ensure the sustainability of the company's revenue by properly protecting the key users of the company, such as executives or IT managers, so it is an insurance rather than a productivity gain, and for the moment, it is hard to measure.
Trésorier Dcf Rennes at DCF Nimes
I believe the return on investment with Keeper Enterprise Password Manager is the fact that my organization's process is more professional and secure when it comes to passwords.
Technical Lead
 

Customer Service

Sentiment score
7.6
Keeper Enterprise Password Manager is lauded for excellent, proactive customer service and ease of use, minimizing support interactions.
Sentiment score
5.3
SailPoint Identity Security Cloud offers praised support with weekend availability, though regional and language challenges may occur.
It was perfect, and I had no reason to complain.
Delivery Head at Accion Labs
I advise that it is something that is easy to set up and cost-efficient, with a friendly customer support team there to support you in any way.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
I rate the customer support of Keeper Enterprise Password Manager as very responsive and effective according to my experience.
Trésorier Dcf Rennes at DCF Nimes
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Technical Support Analyst at CLSA
Sometimes, the support is slow, and they often suggest resorting to expert services.
Vice President Sales at a tech vendor with 1-10 employees
Technical support is very good.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Scalability Issues

Sentiment score
8.2
Keeper Enterprise Password Manager excels in scalability, effectively supporting varied organizations and seamless integration for extensive use within large teams.
Sentiment score
7.1
SailPoint Identity Security Cloud is scalable, supporting millions of identities, though may require extra resources and faces Java memory challenges.
So far I've been able to import many devices and servers, and I haven't had any problems when it comes to enterprise scalability.
Technical Lead
It is easy to spin up a tenant and add users through SSO and just-in-time provisioning.
Security System Engineer at a consultancy with 11-50 employees
I would rate the scalability of Keeper Enterprise Password Manager as excellent, as it clearly allows us to integrate all of our new clients.
Trésorier Dcf Rennes at DCF Nimes
The solution scales well as long as we provide the necessary resources.
Vice President Sales at a tech vendor with 1-10 employees
The solution is scalable and can be upgraded to accommodate increased user counts.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
Technical Support Analyst at CLSA
 

Stability Issues

Sentiment score
8.7
Keeper Enterprise Password Manager is praised for stability, ease of support access, and no reported data loss or downtime.
Sentiment score
7.9
SailPoint Identity Security Cloud is stable, with high reliability ratings, minor issues, and seamless integration fostering user satisfaction.
IdentityIQ deserves a rating of 12 out of ten for stability.
Vice President Sales at a tech vendor with 1-10 employees
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
Specialist Consultant at a financial services firm with 10,001+ employees
 

Room For Improvement

Keeper Enterprise Password Manager is valued for its core management but needs improved integrations, features, and technical enhancements.
SailPoint Identity Security Cloud is costly, complex, and lacks user-friendliness, necessitating better automation, support, customization, and integration.
If your entire tenancy gets their sessions kicked out, an admin must sign in and manually approve the first logins.
Security System Engineer at a consultancy with 11-50 employees
They can make the feature for Privileged Access Management a bit more user-friendly, as right now it is somewhat complicated to get a privileged access manager running in both development and production environments.
Technical Lead
I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vault and enter it manually.
Director at nForceIT
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
Technical Support Analyst at CLSA
We have also put our enhancement request, and the SailPoint team has accepted that the feature is not available and plans to include it going forward.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Setup Cost

Keeper Enterprise is praised for affordable pricing, value-for-money plans, and worthwhile investment in enterprise security management.
SailPoint Identity Security Cloud is costly, with varying prices and separate fees, but offers discounts for long-term plans.
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
Delivery Head at Accion Labs
My experience with pricing, setup cost, and licensing for Keeper Enterprise Password Manager is that pricing is fair.
Technical Lead
My experience regarding pricing, installation costs, and license management for Keeper Enterprise Password Manager shows that the costs are relatively affordable.
Trésorier Dcf Rennes at DCF Nimes
SailPoint is cheaper than ServiceNow, which is very expensive.
Technical Support Analyst at CLSA
The pricing of SailPoint could be better.
Vice President Sales at a tech vendor with 1-10 employees
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
Technical Project Manager & Senior Security Architect at Tech Mahindra Limited
 

Valuable Features

Keeper Enterprise Password Manager offers robust security features, streamlined management, and enhanced accessibility for efficient and secure credential handling.
SailPoint Identity Security Cloud offers intuitive UI, fast deployment, extensive connectors, and strong compliance with AI-enhanced automated identity management.
The ability to share credentials easily and securely was a big improvement.
Delivery Head at Accion Labs
The best features Keeper Enterprise Password Manager offers are Single Sign-On and authentication, which makes it difficult for other users to potentially hack in.
Product Support Engineer at a tech vendor with 1,001-5,000 employees
The ability to validate and automatically show if a password has been compromised.
Technical Lead
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
Vice President Sales at a tech vendor with 1-10 employees
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
Specialist Consultant at a financial services firm with 10,001+ employees
From a project management point of view, the tool supports audit success with features to segregate permanent and contractor employees, integrate with HR systems, and indicate other sources for contractors.
Senior Manager Cybersecurity at LTI - Larsen & Toubro Infotech
 

Categories and Ranking

Keeper Enterprise Password ...
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
39
Ranking in other categories
Enterprise Password Managers (11th)
SailPoint Identity Security...
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
72
Ranking in other categories
User Provisioning Software (2nd), Identity Management (IM) (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (3rd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st), Identity Governance Administration (IGA) (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Keeper Enterprise Password Manager is designed for Enterprise Password Managers and holds a mindshare of 4.9%, up 3.7% compared to last year.
SailPoint Identity Security Cloud, on the other hand, focuses on Identity Governance Administration (IGA), holds 33.8% mindshare, down 39.3% since last year.
Enterprise Password Managers Market Share Distribution
ProductMarket Share (%)
Keeper Enterprise Password Manager4.9%
Azure Key Vault17.8%
AWS Secrets Manager16.3%
Other61.0%
Enterprise Password Managers
Identity Governance Administration (IGA) Market Share Distribution
ProductMarket Share (%)
SailPoint Identity Security Cloud33.8%
Saviynt Identity Cloud19.0%
Omada Identity11.5%
Other35.7%
Identity Governance Administration (IGA)
 

Featured Reviews

GD
Trésorier Dcf Rennes at DCF Nimes
Centralized password vault has secured client access and saves time with strong policies
The best features offered by Keeper Enterprise Password Manager are the password generator and the vault. What I appreciate most about using the password generator and the vault daily is that it interfaces well with the Microsoft ecosystem, it is quite simple to use, and there is also a password policy that is relatively robust. Keeper Enterprise Password Manager has had a positive impact on my organization because it allows us to secure all of our clients' passwords in a secure and legal way in Zero Trust mode. The concrete impact this has had includes time savings, as all the passwords are centralized in the Keeper Enterprise Password Manager console in the same place, and it also means you do not have to create a password.
ND
Principle at a manufacturing company with 10,001+ employees
User access management excels but needs enhancements with integration capabilities
I was aware of that because I used to manage these solutions earlier on, but it was purchased by the Procurement team, so I was not involved in any of those.There are certain details I may not be able to disclose currently, but we can speak in general about a number of products and tools that are ongoing. I have not been using access management controls here, so I don't have the latest features or details or hands-on experience in that space. I cannot share all the details about the improvements in security operations since we were exploring some products, but I'm familiar with Saviynt as I was one of their partners for other solutions, and currently, I cannot disclose a lot of performance related to my current roles.
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
Comms Service Provider
7%
Manufacturing Company
6%
Financial Services Firm
16%
Manufacturing Company
10%
Computer Software Company
9%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise12
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise42
 

Questions from the Community

What is your experience regarding pricing and costs for Keeper?
The solution was more expensive than the competition, but considering our business needs, it was perfectly aligned with the price-performance aspect.
What needs improvement with Keeper?
I rated Keeper Enterprise Password Manager a nine out of ten because occasionally the KeeperFill app does not function as it should and forces users to manually retrieve the password out of the vau...
What is your primary use case for Keeper?
My main use case for Keeper Enterprise Password Manager is to manage all our credentials internally for our internal systems, as well as resell it to our customers and help them manage their creden...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
What advice do you have for others considering SailPoint IdentityIQ?
You can use SailPoint Atlas to take identity security to the next level. In SailPoint IIQ, writing a custom connector using the open source framework is a good option.
 

Also Known As

Keeper Security
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

At&t, Wells Fargo, Disney, GM, Chase, Honeywell, Samsung, Dow
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, CyberArk, HashiCorp and others in Enterprise Password Managers. Updated: February 2026.
882,886 professionals have used our research since 2012.