

Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
It allows them to have access to a SOC-like service without the associated costs.
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
Sophos has good technical support, and in the event of issues or problems, we have received good support.
I would rate the technical support by Sophos at nine point five out of ten.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Sophos MDR seems to have no limitations on scalability.
It is growable with our needs, and whenever we want to upgrade the licenses, if I am using fifty licenses for MDR, we can increase or decrease as needed.
The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.
I would rate the stability as very reliable.
We have an on-premises environment for Sophos MDR, connected to the cloud controller, but we require a physical firewall in our environment.
The errors in security management always appear, and I cannot remove them.
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
If they integrate those as well, it would be more reliable for us.
The critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics.
I think the product's price is not expensive.
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
They provide us with a full root cause analysis for what happened, detailing when malicious activity occurred, what the malware SHA value is, what the hash value is, what the source IP is, what the source MAC is, and which destination has been targeted by the attackers.
The important features of Sophos MDR include detection and response capabilities.
Sophos MDR has AI built-in for analyzing behavioral analytics and people who connect, so that is by default there now.
| Product | Mindshare (%) |
|---|---|
| Sophos MDR | 3.6% |
| Kaspersky Next MXDR Optimum | 0.1% |
| Other | 96.3% |

| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
Kaspersky TOTAL Security for Business offers advanced security with features like inventory management and behavior detection, suitable for protecting devices in industries such as finance and textiles.
Kaspersky TOTAL Security for Business provides comprehensive security capabilities including robust anti-malware protection and centralized management. It is effective in deploying and monitoring server-to-endpoint systems and is equipped with AI-enhanced ransomware and malware detection. Users in sectors such as finance and textile industries, where it manages thousands of devices, benefit from its strong default policies. Areas for improvement include performance on older endpoints and simpler deployment processes.
What are the key features of Kaspersky TOTAL Security for Business?Deployed extensively in financial and textile industries, Kaspersky TOTAL Security for Business supports the management of large device numbers, like those in large textile firms in Pakistan. Users can handle seven hundred remote devices effectively through policy pushing and attack report analysis.
Sophos MDR offers centralized management with 24/7 monitoring, integrating firewalls, endpoints, and third-party vendors to deliver rapid response and advanced analytics, aiding in threat detection and cybersecurity management without needing an internal SOC.
Sophos MDR focuses on providing comprehensive coverage and flexibility to enhance cybersecurity efforts leveraging 24/7 monitoring, centralized management, and integration across firewalls, endpoints, and third-party vendors. It empowers organizations with rapid threat detection and response through machine learning capabilities and advanced analytics. Users benefit from a seamless experience with user-friendly dashboards and automated threat management, minimizing false positives and enhancing response times. Although Sophos MDR enhances cybersecurity, improvements in firewall management, network detection, pricing, vendor flexibility, automation, support response, and reporting clarity are being explored. There's an increased interest in zero trust security and hardware enhancements to increase performance and handle higher loads.
What are the key features of Sophos MDR?Organizations without dedicated IT teams leverage Sophos MDR for comprehensive managed detection and response services. It’s extensively used across industries for safeguarding networks through automated monitoring, incident response, and infrastructure management. Users particularly utilize it for intrusion detection and data loss prevention, enhancing their overall network security without extensive technical staffing. Its application is crucial in sectors requiring continuous protection and swift incident response to maintain secure environments.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.