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Kaspersky Next MXDR Optimum vs Sophos MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Users praised significant cost savings, improved cybersecurity, efficient threat detection, ease of deployment, and high return on investment with Kaspersky TOTAL Security.
Sentiment score
6.2
Sophos MDR delivers substantial ROI by lowering staffing costs, insurance claims, and downtime via 24/7 threat detection and support.
It allows them to have access to a SOC-like service without the associated costs.
Business Development Manager at StarOne IT Solutions
On average, these claims are 97.5% lower compared to those relying solely on endpoint protection.
Operations Technical Lead at IT Supporters
 

Customer Service

Sentiment score
4.7
Kaspersky TOTAL Security support is satisfactory but hindered by slow responses in Pakistan due to no local team.
Sentiment score
7.5
Sophos MDR customer service is highly rated for responsiveness, local language support, and effective 24/7 assistance despite minor delays.
Sophos offers different support levels depending on the severity of the issues, which ensures timely assistance.
Business Development Manager at StarOne IT Solutions
Sophos has good technical support, and in the event of issues or problems, we have received good support.
Chief Technology Officer at Litmus
I would rate the technical support by Sophos at nine point five out of ten.
Operations Technical Lead at IT Supporters
 

Scalability Issues

Sentiment score
4.3
Kaspersky TOTAL Security for Business is scalable, integrates easily, performs stably, and offers customizable, centralized control for diverse environments.
Sentiment score
7.9
Sophos MDR offers scalable security solutions that integrate well with platforms, adapting to diverse needs with cost-efficient expansion.
Users have noted that the solution can easily scale to accommodate an increasing number of protected devices without the need for redeployment.
Operations Technical Lead at IT Supporters
Sophos MDR seems to have no limitations on scalability.
Business Development Manager at StarOne IT Solutions
It is growable with our needs, and whenever we want to upgrade the licenses, if I am using fifty licenses for MDR, we can increase or decrease as needed.
Project Engineer at IT Solution
 

Stability Issues

Sentiment score
7.9
Kaspersky TOTAL Security for Business is praised for its stability, efficiency, and reliable protection, offering consistent and dependable operation.
Sentiment score
7.8
Sophos MDR is highly rated for stability and reliability, with minimal disruptions and effective threat response, despite RAM usage concerns.
The continuous monitoring and quick incident response provided by Sophos MDR help catch potential threats early, minimizing downtime and keeping data safe.
Operations Technical Lead at IT Supporters
I would rate the stability as very reliable.
Business Development Manager at StarOne IT Solutions
We have an on-premises environment for Sophos MDR, connected to the cloud controller, but we require a physical firewall in our environment.
Chief Technology Officer at Litmus
 

Room For Improvement

Older endpoints and support services have performance and security issues, lacking 24/7 support and clear deployment processes.
Sophos MDR needs better threat intelligence, automation, integration, reporting, support, pricing, third-party compatibility, zero-day protection, and user communication.
The errors in security management always appear, and I cannot remove them.
General Manager at water company benisuef
Sometimes when we leave it to our clients to deploy themselves, they normally call us and ask us to come and resolve the issue.
Director at Calidad Systems Limited
Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service.
Operations Technical Lead at IT Supporters
If they integrate those as well, it would be more reliable for us.
Project Engineer at IT Solution
The critical part is there, which we use, while most other functionalities we don't require because the more complicated the configuration we do in a security fabric, the more difficult it is to handle those types of data and readings and analytics.
Chief Technology Officer at Litmus
 

Setup Cost

<p>Kaspersky TOTAL Security for Business provides comprehensive enterprise protection with robust features, but it can be resource-intensive.</p>
Sophos MDR offers competitive pricing, offering flexibility and comprehensive features, seen as cost-effective versus Trend Micro and Palo Alto.
I think the product's price is not expensive.
General Manager at water company benisuef
The solution is cost-efficient, especially for small customers who cannot justify the expense of setting up an internal SOC.
Business Development Manager at StarOne IT Solutions
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten.
Operations Technical Lead at IT Supporters
 

Valuable Features

Kaspersky TOTAL Security excels in real-time threat protection with user-friendly features, centralized management, and AI-enhanced ransomware detection.
Sophos MDR offers robust threat detection, integration, and analytics with 24/7 security, reducing internal resource demands and enhancing protection.
You can deploy it from the server to the end users, and you are able to manage and monitor each and every endpoint, including how it behaves and what things are coming in through a certain endpoint.
Director at Calidad Systems Limited
Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect.
General Manager at water company benisuef
They provide us with a full root cause analysis for what happened, detailing when malicious activity occurred, what the malware SHA value is, what the hash value is, what the source IP is, what the source MAC is, and which destination has been targeted by the attackers.
Project Engineer at IT Solution
The important features of Sophos MDR include detection and response capabilities.
Operations Technical Lead at IT Supporters
Sophos MDR has AI built-in for analyzing behavioral analytics and people who connect, so that is by default there now.
Chief Technology Officer at Litmus
 

Categories and Ranking

Kaspersky Next MXDR Optimum
Ranking in Managed Detection and Response (MDR)
28th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
5
Ranking in other categories
Endpoint Protection Platform (EPP) (45th), Extended Detection and Response (XDR) (37th)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
6th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
35
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Managed Detection and Response (MDR) category, the mindshare of Kaspersky Next MXDR Optimum is 0.1%, up from 0.0% compared to the previous year. The mindshare of Sophos MDR is 3.6%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Sophos MDR3.6%
Kaspersky Next MXDR Optimum0.1%
Other96.3%
Managed Detection and Response (MDR)
 

Featured Reviews

HM
General Manager at water company benisuef
Centralized protection has improved malware defense and simplifies on‑premises deployment
What I like in Kaspersky TOTAL Security for Business is that I tried the deployment on only the endpoint with no EDR, and it is easy to use. Kaspersky TOTAL Security for Business's anti-malware feature has a positive effect. Centralized security management in Kaspersky TOTAL Security for Business is good, but many errors appear in the software management.
Ahmed_Fahmy - PeerSpot reviewer
Operations Technical Lead at IT Supporters
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
18%
Manufacturing Company
16%
Outsourcing Company
11%
Financial Services Firm
9%
Computer Software Company
14%
Manufacturing Company
11%
Comms Service Provider
7%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise4
Large Enterprise7
 

Questions from the Community

What needs improvement with Kaspersky TOTAL Security for Business?
The logs should be improved. The response time could be enhanced. To make Kaspersky TOTAL Security for Business closer to a perfect score, I would prefer it to be more user-friendly. Sometimes when...
What is your primary use case for Kaspersky TOTAL Security for Business?
I still work with Kaspersky TOTAL Security for Business. I use Kaspersky TOTAL Security for Business and another product.
What needs improvement with Sophos MDR?
I think Sophos MDR can be improved, but as of now, it is good, very useful and reliable. They could improve it by adding another solution such as CrowdStrike or Trend Micro. If they integrate those...
What advice do you have for others considering Sophos MDR?
My advice to others looking into using Sophos MDR is to purchase it because it is a very good and reliable solution. I give this review a rating of ten out of ten.
What is your experience regarding pricing and costs for Sophos Managed Threat Response?
The pricing of Sophos MDR is reasonable and competitive, scoring about nine out of ten. When compared to other products like Trend Micro, Bitdefender, or Kaspersky, its pricing holds up well.
 

Also Known As

No data available
Sophos Managed Threat Response
 

Overview

Find out what your peers are saying about Kaspersky Next MXDR Optimum vs. Sophos MDR and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.