We performed a comparison between Kaseya VSA and Symantec Asset Management Suite based on real PeerSpot user reviews.
Find out what your peers are saying about NinjaOne, Kaseya, TeamViewer and others in Remote Monitoring and Management (RMM)."Kesaya is highly configurable."
"Being able to connect to client computers without them necessarily needing to be there and being able to put in the patches and manage different information systems is valuable."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The patch management and the remote support are very good, especially the remote support. There is a module built into the solution which allows remote control without necessarily interrupting the user. We could manage things in the background without them seeing or interacting with anything, which is a very useful feature."
"The remote management is quite good. Also, the patch management and service desk are great features of the solution."
"I like the Live Connect module provided by Kaseya. It is a powerful module. I also like the Agent Procedure module. We work with it most of the time."
"Kaseya VSA's best features are auditing and reporting."
"This solution is our RMM tool and we love the deployment features."
"Symantec Asset Management Suite has better features than some of its competitors, such as the Microsoft Configuration Manager."
"It's very difficult to update the third-party software on every device."
"The audit and KNM tools could improve."
"The product's user interface is an area with certain shortcomings where improvements are required."
"I believe we should include a VSA license to provide complete endpoint management."
"I have been looking for a way to deploy patches via the internet to selected equipment from Kaseya VSA, but it seems impossible."
"The UI could be streamlined. The menu has 18 options, but we only use three. It has a lot of redundant stuff. Software management, software deployment, patch management, etc., all do the same thing, but they're different programs and licenses."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"I would like to see improved virtual infrastructure management."
"The solution has not been updated in a while and parts appear to be outdated, such as the pictures. It is a reactive product in terms of development and features. They do not follow the market trends or have many innovations."
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Kaseya VSA is ranked 2nd in Remote Monitoring and Management (RMM) with 29 reviews while Symantec Asset Management Suite is ranked 25th in IT Asset Management. Kaseya VSA is rated 7.6, while Symantec Asset Management Suite is rated 8.0. The top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". On the other hand, the top reviewer of Symantec Asset Management Suite writes "Plenty of features, stable, and scalable". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management, whereas Symantec Asset Management Suite is most compared with .
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