Try our new research platform with insights from 80,000+ expert users

Kaseya Traverse vs OpenText AI Operations Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kaseya Traverse
Ranking in Cloud Monitoring Software
35th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
8
Ranking in other categories
Network Monitoring Software (58th)
OpenText AI Operations Mana...
Ranking in Cloud Monitoring Software
20th
Average Rating
7.8
Reviews Sentiment
6.3
Number of Reviews
49
Ranking in other categories
Event Monitoring (7th), IT Operations Analytics (7th)
 

Mindshare comparison

As of January 2026, in the Cloud Monitoring Software category, the mindshare of Kaseya Traverse is 0.6%, up from 0.3% compared to the previous year. The mindshare of OpenText AI Operations Management is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Monitoring Software Market Share Distribution
ProductMarket Share (%)
OpenText AI Operations Management0.9%
Kaseya Traverse0.6%
Other98.5%
Cloud Monitoring Software
 

Featured Reviews

AMMAR HUMAIDY HUSIN - PeerSpot reviewer
Technical Consultant at a university with 11-50 employees
Automation increases efficiency, but pricing needs to be more competitive
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.
reviewer2060121 - PeerSpot reviewer
Product Line Manager at a tech consulting company with 11-50 employees
Unified monitoring has improved event handling but needs stronger AI automation and modern dashboards
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI experience could be more comfortable. We are not using predictive features in OpenText AI Operations Management such as anomaly detection. In the future, we may be able to operate with our customer, but we need to decide this collectively. You need to see the big picture and understand what the customer's pain points are to find the right tuning. Normally, predictive features can be more useful, but this is an end-to-end solution that needs to be customized. You need to understand the exact customer needs. The predictive analytics feature is very close to being integrated, but it is not fully integrated at this time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."
"It is a pretty stable solution...It is a pretty stable solution."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"Automating processes is crucial for me, so the automation part stands out."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"It's a simple and humble tool."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"The remote support and data collection features are great."
"The Performance Manager provides great insight into our systems' performance."
"The initial setup is pretty straightforward. It's not complex at all."
"This solution worked as an umbrella for many different types of monitoring systems, offering various tools for not only application performance management models but also user experience models and monitoring business processes."
"OpenText AI Operations Management has an agent system where you can directly add plugins and collect metrics and logs, and it is really difficult to collect these kinds of things such as metric data with other systems, but it is easier with this platform."
"The broad integration possibilities, I'd say, with any kind of product, are probably the most valuable feature."
"We use the on-premises version to monitor our systems and manage emails. All our systems use Operations Bridge, especially the critical systems."
"The most valuable feature is its ability to integrate with everything."
"Purely, its flexibility is the most valuable aspect. It is hugely configurable."
 

Cons

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"The tool needs to have some AI capabilities, which it lacks currently."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"Reporting is a bit difficult."
"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."
"Improvement is needed in making it cheaper."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Reporting is tedious and not organized in the way customers expect."
"The setup process can get a little bit complex."
"The deployment of agents on new CI should be improved. There should be some kind of automation to directly deploy them from the console. It can maybe have some more AI functions because most of the other tools are going in that direction."
"Remove the dependency of Java technology. This is a feature used for admin purposes to update the modeling."
"Our issues are largely support related due to where we are and the knowledge base that we have here. This issue relates both HPE in general and to the technical products."
"The pricing could be improved."
"The pricing is a bit expensive for smaller companies."
"The solution is overall "heavy", requiring multiple servers, even without HA."
"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."
 

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."
"The solution is not cheap, but it is not too expensive."
"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."
"The licensing cost for this solution is approximately $1,000 USD."
"Setup costs can be high depending on the partner, but it is worth it."
"It is competitive."
"Pricing is very flexible and depends on the modules selected as per the requirement."
"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."
"The cost is very high."
report
Use our free recommendation engine to learn which Cloud Monitoring Software solutions are best for your needs.
881,114 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
7%
Non Profit
7%
Financial Services Firm
11%
Manufacturing Company
11%
Performing Arts
9%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise7
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise35
 

Questions from the Community

What do you like most about Kaseya Traverse?
The remote support and data collection features are great.
What is your experience regarding pricing and costs for Kaseya Traverse?
The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.
What needs improvement with Kaseya Traverse?
Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpfu...
What is your experience regarding pricing and costs for Micro Focus Operations Bridge?
From a cost perspective, OpenText Operations Bridge is cost-effective as it saves us man hours. What used to be done manually by a person is now done automatically. With its automation capabilities...
What needs improvement with Micro Focus Operations Bridge?
OpenText AI Operations Management could benefit from a fully integrated AI system, which we call AIOps. A fully integrated AI operations system would be valuable in the future. Additionally, the UI...
What is your primary use case for Micro Focus Operations Bridge?
I am not looking for a monitoring solution, but I am a product manager comparing some products based on research I conducted on the PeerSpot website regarding monitoring products such as Splunk, Ap...
 

Also Known As

No data available
Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics
 

Overview

 

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust
GE Money Bank, Bank AlJazira, Tech Mahindra
Find out what your peers are saying about Kaseya Traverse vs. OpenText AI Operations Management and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.