We performed a comparison between Kaseya Traverse and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."
"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."
"Everything is running seamlessly on the solution, to the point where you don't see any gap."
"It's a simple and humble tool."
"The remote support and data collection features are great."
"Most of the features are pretty good and the solution is user friendly."
"It is a pretty stable solution...It is a pretty stable solution."
"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."
"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."
"When we have any type of outage, and we dig into it, we are able to tell what the root cause is instead of having to go through Wireshark, etc."
"The installation process is straightforward."
"The ability to be able to do detailed traffic analysis such as top-talkers, application-specific monitoring, and understanding them through patterns, is helpful. We're also able to gain an understanding of voice calls, voice traffic, whether we have packet loss in a certain part of the network or jitter or high latency that might be impacting the network. All of those are nice functionalities."
"The most valuable feature of this solution is being able to drill down into any kind of troubles that are reported to us, by use of identifiers."
"It is a scalable solution."
"It has versatility to correlate different traffic types and performance management statistics."
"The Wi-Fi side needs improvement."
"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."
"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."
"The tool needs to have some AI capabilities, which it lacks currently."
"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."
"Reporting is tedious and not organized in the way customers expect."
"Reporting is a bit difficult."
"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."
"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."
"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."
"While it is good, the single pane of glass view is too high level. It is better for management or someone doing sanity checks. A lot of times, I need to go deeper into the additional screens to get what I want out of it."
"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."
"here is a big issue with the special way they use InfiniStream to store data."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."
"The solution is not easy to install."
Kaseya Traverse is ranked 67th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 26th in Network Monitoring Software with 47 reviews. Kaseya Traverse is rated 6.6, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of Kaseya Traverse writes "A stable network monitoring tool requiring an easy initial setup phase". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". Kaseya Traverse is most compared with LogicMonitor, Auvik Network Management (ANM) and PRTG Network Monitor, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and SolarWinds NPM. See our Kaseya Traverse vs. NETSCOUT nGeniusONE report.
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