Kaseya Traverse vs NETSCOUT nGeniusONE comparison

Kaseya and NETSCOUT are both solutions in the Network Monitoring Software category. Kaseya is ranked #56 with an average rating of 8.0, while NETSCOUT is ranked #30 with an average rating of 8.5. Kaseya holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

Kaseya Traverse

Read 8 Kaseya Traverse reviews

619 Views
520 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 50 NETSCOUT nGeniusONE reviews

3,348 Views
2,344 Comparison Views

93% willing to recommend

Kaseya Traverse

NETSCOUT nGeniusONE

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and Kaseya Traverse operate in the network monitoring and analysis category. NETSCOUT nGeniusONE appears to have an edge with its comprehensive traffic analysis and real-time monitoring capabilities.

Features: NETSCOUT nGeniusONE provides robust network analysis features, including NetFlow traffic analysis, packet inspection, and application-specific monitoring, making it a strong contender for in-depth troubleshooting and capacity planning. It allows for real-time communication monitoring and retrospective data analysis. Kaseya Traverse, while offering essential monitoring capabilities like packet capture and network configuration management, has a less extensive scope in traffic analysis and application monitoring.

Room for Improvement: NETSCOUT nGeniusONE users note the need for a more user-friendly interface, modular payment structure, and improved virtual environment integration. Kaseya Traverse requires enhanced reporting structures, easier setup, and improved AI features to automate network management processes. Additionally, an integrated service map is desired to enhance configuration management capabilities.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE faces challenges in deployment due to its on-premises configuration, requiring dedicated support personnel and substantial initial investments. Deployment often needs personnel training. Customer service is strong but may seem inflexible. Kaseya Traverse is more flexible with hybrid or public cloud operation capabilities, offering easier deployment options. Customer service is well-regarded, though it might not offer the same level of dedicated personnel as NETSCOUT.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly, often including unused features. Nevertheless, it delivers strong ROI through reduced troubleshooting time and increased network uptime. Kaseya Traverse has competitive and simpler pricing, with most functionalities included in the base price. It is considered more affordable, especially for smaller setups, offering good ROI relative to its pricing strategy.

To learn more, read our detailed Kaseya Traverse vs. NETSCOUT nGeniusONE Report (Updated: July 2025).

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusONE

July 2025

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Helped 865,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

56th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (32nd)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

30th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Most of the features are pretty good and the solution is user friendly."

"The remote support and data collection features are great."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Automating processes is crucial for me, so the automation part stands out."

"It is a pretty stable solution...It is a pretty stable solution."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

More Kaseya Traverse pros

"The solution transforms packet wire data into real-time data that is actionable. It helps us with faster detection of issues and allows us to create alerts."

"The most valuable features are visibility, real-time, on-demand."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

"Aside from having the logs that are just on the firewall, we're able to get the traffic as it's going in between, throughout our network. It isolates end sources that are having issues, where we don't have any other tools that would be able to go down to an end-user's computer to find out what's going on."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The most valuable feature of NETSCOUT nGeniusONE is it helps customer to understand what risks are in their network. For example, if a customer has some wrong configurations. It could cost them some critical services to slow down."

"We've saved a lot of time in triaging. We have found root cause identities on packet captures and have been able to feed that information back to a specific vendor, because a lot of our technology is emerging. So, we're able to give that feedback to our vendors and have them solve the problems that they need to fix, and they have the evidence to do so."

"The product is very good. We have very few problems."

More NETSCOUT nGeniusONE pros

Cons

"Improvement is needed in making it cheaper."

"Reporting is tedious and not organized in the way customers expect."

"Reporting is a bit difficult."

"The tool needs to have some AI capabilities, which it lacks currently."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

More Kaseya Traverse cons

"There are so many features that it makes it hard to know it all. You end up paying for things that you don't use and probably don't even need. It might be better if Netscout came up with a modular way to pay for what you're going to use and not pay for all of this "white elephant" without being able to take advantage of all of it."

"I would love to have them reassemble fragmented packets. That would be a very big plus in my book."

"The pricing could benefit from being somewhat lower for broader adoption."

"They can improve still on the workflows, document their workflows that are commonly used... We don't know some of the workflows yet, and it's not something that you can just read up in the manual. There is some stuff in the help manual and online, but it's to a point where you need to purchase extra training and services from them. You can't just go and read up on it yourself and learn from A to Z..."

"We would like more encryption of customer data, because we have a very security conscious company. We have a lot of regulation coming in which requires us to make customer data private."

"The initial deployment is tedious and requires a lot of build, deployment and configuration time. Experience is key to a successful deployment."

"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."

"For individual subscriber tracings, sometimes it does not capture all the messages. There is a little bit of room for improvement there."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"It is a little overall pricey and expensive, but you get what you pay for."

"The price is only for acquisition; it's not a licence."

"I rate the price of NETSCOUT nGeniusONE a four out of five."

"Their pricing is very competitive with other solutions... But what I like about NETSCOUT's licensing is that it's shared across all their platforms. They don't create a new licensing scheme for every one of their products. So for nGeniusONE, you buy a certain license level, and it works on all of their products."

"It is very expensive, but it's well worth the money."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"The biggest problem we have with this product is the expense."

More NETSCOUT nGeniusONE pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

25%

Non Profit

10%

Wholesaler/Distributor

Government

Financial Services Firm

13%

Computer Software Company

13%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

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What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

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What needs improvement with Kaseya Traverse?

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Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

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What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

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SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

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Product Reports

Buyer's Guide

Kaseya Traverse

August 2025

Download Kaseya Traverse product report

Buyer's Guide

NETSCOUT nGeniusONE

August 2025

Download NETSCOUT nGeniusONE product report

Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Cerner Corporation

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusONE

July 2025

Free Report: Kaseya Traverse vs. NETSCOUT nGeniusONE

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