Kaseya Traverse vs NETSCOUT nGeniusONE comparison

Kaseya and NETSCOUT are both solutions in the Network Monitoring Software category. Kaseya is ranked #67 with an average rating of 6.3, while NETSCOUT is ranked #19 with an average rating of 8.5. Kaseya holds a 0.3% mindshare in NMS, compared to NETSCOUT’s 1.6% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 93% of NETSCOUT users who would recommend it.

Kaseya Traverse

Read 8 Kaseya Traverse reviews

465 Views
269 Comparison Views

83% willing to recommend

NETSCOUT nGeniusONE

Read 49 NETSCOUT nGeniusONE reviews

2,483 Views
1,733 Comparison Views

93% willing to recommend

Kaseya Traverse

NETSCOUT nGeniusONE

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

NETSCOUT nGeniusONE and Kaseya Traverse operate in the network monitoring and analysis category. NETSCOUT nGeniusONE appears to have an edge with its comprehensive traffic analysis and real-time monitoring capabilities.

Features: NETSCOUT nGeniusONE provides robust network analysis features, including NetFlow traffic analysis, packet inspection, and application-specific monitoring, making it a strong contender for in-depth troubleshooting and capacity planning. It allows for real-time communication monitoring and retrospective data analysis. Kaseya Traverse, while offering essential monitoring capabilities like packet capture and network configuration management, has a less extensive scope in traffic analysis and application monitoring.

Room for Improvement: NETSCOUT nGeniusONE users note the need for a more user-friendly interface, modular payment structure, and improved virtual environment integration. Kaseya Traverse requires enhanced reporting structures, easier setup, and improved AI features to automate network management processes. Additionally, an integrated service map is desired to enhance configuration management capabilities.

Ease of Deployment and Customer Service: NETSCOUT nGeniusONE faces challenges in deployment due to its on-premises configuration, requiring dedicated support personnel and substantial initial investments. Deployment often needs personnel training. Customer service is strong but may seem inflexible. Kaseya Traverse is more flexible with hybrid or public cloud operation capabilities, offering easier deployment options. Customer service is well-regarded, though it might not offer the same level of dedicated personnel as NETSCOUT.

Pricing and ROI: NETSCOUT nGeniusONE is perceived as costly, often including unused features. Nevertheless, it delivers strong ROI through reduced troubleshooting time and increased network uptime. Kaseya Traverse has competitive and simpler pricing, with most functionalities included in the base price. It is considered more affordable, especially for smaller setups, offering good ROI relative to its pricing strategy.

To learn more, read our detailed Kaseya Traverse vs. NETSCOUT nGeniusONE Report (Updated: April 2025).

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusONE

April 2025

Download the complete report

Helped 850,834 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

67th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (38th)

NETSCOUT nGeniusONE

Ranking in Network Monitoring Software

19th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of NETSCOUT nGeniusONE is 1.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

Read full review

Ruslan Melnyk

Business Unit Manager at BAKOTECH

Useful for network performance monitoring

My manager can explain the use cases attached to the product. I am a unit leader in my company, and I don't sell the product directly to our partners or customers. In my company, I manage certain processes and a team while building, developing, and providing them with a direction for the market. NETSCOUT nGeniusONE is a good solution for network performance monitoring since it is not cloud-based. My company sells NETSCOUT nGeniusONE in eight to ten countries. I think the solution is not good for capacity planning, but it is better to help find problems in applications because not every infrastructure is good at managing working applications. I think it is a solution meant for applications. The tool is useful for solving problems attached to applications. The tool's real-time network monitoring capability was used when the product was more reactive. In our company, if we use real-time monitoring, then we need to deal with raw traffic. In our company, if we don't see any problem in the real-time systems, we have the possibility to rely on the tool since it acts like a time machine for us, which can allow us to get back to the areas of problem and solve them. I recommend the product to those who plan to use it. For many users, it can be a good monitoring system that can be scaled up in the future. I think it is a good product to start with when working systems in an environment. NETSCOUT nGeniusONE is another tool used to manage raw traffic, and I find it to integrate well into our customers' network. I am not using it actively on the system. I use the tool for network packet brokers. I rate the tool a ten out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Automating processes is crucial for me, so the automation part stands out."

"It's a simple and humble tool."

"Most of the features are pretty good and the solution is user friendly."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"The remote support and data collection features are great."

More Kaseya Traverse pros

"The fact that it's able to capture and store packets from the wires is very useful for troubleshooting with our vendors, when issues do come up. It's valuable that we have that overall data for them."

"If a lot of traffic from one site is hitting AWS Cloud or the data center, then we want to know which client is utilizing the most bandwidth. We will work with nGeniusONE to troubleshoot the issue."

"The biggest benefit is the ability to do low-level packet inspection. When I say packet inspection, I don't mean looking at payload, but just looking at your communication handshakes and the like. It reduces troubleshooting time because you can get a much better view into the communications path between servers, database servers, web servers, and understand what's going on."

"The quick drill-down views are similar to Wireshark views. Those are quite nice, with the views on how you interpret some of the data. The granularity of how far you can drill down into milliseconds or microseconds is a very nice feature. It actually stores quite a lot of data in its database."

"The most valuable feature is that it is in line with the traffic. It already captures the raw traffic itself and then filters it, giving us the correct image. Some other companies may just extract what they think is valuable from the traffic itself. nGeniusONE is in line."

"It gives me the MOS, latency, and jitter."

"Network faults are easily and quickly identified through dashboards and drill down."

"Deep packet inspection is a very useful tool as it works in real time and uses serial packet-level analysis."

More NETSCOUT nGeniusONE pros

Cons

"The tool needs to have some AI capabilities, which it lacks currently."

"Improvement is needed in making it cheaper."

"Reporting is tedious and not organized in the way customers expect."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"Reporting is a bit difficult."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

More Kaseya Traverse cons

"The product was lacking for awhile when they did the Arbor acquisition. I was waiting to see more security stuff, which they did eventually add, and is now impressive."

"NETSCOUT nGeniusONE's pricing is higher compared to the competitors. It is more than 15-18 percent of competitor costs. It also needs to add AI features."

"The scalability needs some work. From a probe perspective, we are limited to a certain amount of throughput on the devices themselves. Without having actual hooks into the bare metal hardware for the solutions, it's a bit of a "thumb in the air" as to when we hit our capacity or when our high watermark is."

"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."

"There are so many pieces of their product that integrate with one another that perhaps a recommendation for improvement would be some sort of bigger overview and map to help understand how all their pieces integrate together."

"There was a point in GTP where we were creating services on nodes and after that we wanted to have services on APN. We can't have both... There are some limitations with these types of things. When we would like to use a feature, we have to remove another one."

"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."

"We see it overload once in a while. It doesn't have built-in protection. Therefore, once it gets too much data, it tends to crash. Then, we have to recover it."

More NETSCOUT nGeniusONE cons

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"It can be expensive, but if you have a good configuration, based on what you are looking for, it's okay, it's manageable."

"The platform is expensive."

"Make sure you get the low down on your licensing and understand the licensing requirements before making a purchase, especially when it comes to an upgrade. Make sure that it suits your needs before you commit to it. For example, we purchased ATA at version 6.2.1. At that time, the licensing covered everything we need. NETSCOUT comes out with 6.2.2, stating that in order to upgrade, you had to purchase CyberStream licensing. Now that requires some additional funding from both a capital investment and a maintenance cost. That's something that should have been said, "Well, if you want these additional features, you will need to purchase these CyberStreams." Otherwise, we should be allowed to continue on the basic operations as it is now through the newer releases without being stuck."

"Like any company, we always want better pricing. The pricing is okay, but it's not a cheap solution. When you want to deploy it across an enterprise as large as ours, you go into seven figures. It's not a cheap solution to get out there."

"There is a need to make yearly payments towards the licensing charges attached to the product. The product may come across as a cheap tool for some, while it may seem costly for others."

"This solution has saved us more than $50,000 a month and freed up 30 percent of our bandwidth."

"Licensing is flexible, it's not tied to anything else. We can easily switch up the licensing piece... Obviously, NETSCOUT is a little bit in the higher range, but it gives you value for money. You get what you pay for."

"The license becomes cost prohibitive very quickly."

More NETSCOUT nGeniusONE pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

850,834 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

11%

Government

Wholesaler/Distributor

Financial Services Firm

16%

Computer Software Company

14%

Manufacturing Company

10%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

See all answers

Which is the best DDoS protection solution for a big ISP for monitoring and mitigating?

I would say if it’s an ISP that will build a scrubbing center, Netscout/Arbor is a good solution. In all other solutions, Imperva is a great choice.

See all answers

What do you like most about NETSCOUT nGeniusONE?

Stability-wise, I rate the solution a ten out of ten.

See all answers

What is your experience regarding pricing and costs for NETSCOUT nGeniusONE?

The pricing is a bit high yet not overly expensive. The cost depends on the size of the customer, as sizing controls the pricing.

See all answers

Comparisons

PRTG Network Monitor vs Kaseya Traverse

Compared 50% of the time

Auvik Network Management (ANM) vs Kaseya Traverse

Compared 26% of the time

LogicMonitor vs Kaseya Traverse

Compared 24% of the time

More Kaseya Traverse Competitors

Dynatrace vs NETSCOUT nGeniusONE

Compared 13% of the time

Gigamon Deep Observability Pipeline vs NETSCOUT nGeniusONE

Compared 10% of the time

ThousandEyes vs NETSCOUT nGeniusONE

Compared 9% of the time

SolarWinds NPM vs NETSCOUT nGeniusONE

Compared 8% of the time

Ixia Network Packet Brokers vs NETSCOUT nGeniusONE

Compared 5% of the time

More NETSCOUT nGeniusONE Competitors

Product Reports

Buyer's Guide

Kaseya Traverse

May 2025

Download Kaseya Traverse product report

Buyer's Guide

NETSCOUT nGeniusONE

April 2025

Download NETSCOUT nGeniusONE product report

Also Known As

No data available

NETSCOUT nGenius, nGeniusONE

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

The nGenius Real-Time Monitor software provides you with tools to monitor and display information about your network both historically and in real time. The nGenius Real-Time Monitor software allows you to understand your current network usage and to plan for future needs. It also allows you to proactively troubleshoot problem areas in your network.

NETSCOUT

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Cerner Corporation

Buyer's Guide

Kaseya Traverse vs. NETSCOUT nGeniusONE

April 2025

Free Report: Kaseya Traverse vs. NETSCOUT nGeniusONE

Find out what your peers are saying about Kaseya Traverse vs. NETSCOUT nGeniusONE and other solutions. Updated: April 2025.

DOWNLOAD NOW

850,834 professionals have used our research since 2012.

See our Kaseya Traverse vs. NETSCOUT nGeniusONE report.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.