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Kandji vs Kaspersky Next EDR Expert comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Cortex XDR by Palo Alto Networks provides cost savings, enhanced security, and compliance with reduced administrative effort and robust threat detection.
Sentiment score
6.9
Kandji streamlines IT management, reduces deployment costs, and boosts efficiency, enabling single-person management for hundreds of devices.
Sentiment score
2.5
Kaspersky EDR Expert can improve data security for SMBs, but effectiveness varies based on IT setup and enterprise size.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cyber Security Manager at Welab bank
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
Detection and Response Consultant at Inovasys
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Network Security Engineer at Cyberwell Solution
The time saved includes processes such as software installation, as previously we needed to take a user device remotely, but with Kandji, we can initiate software installation from the back end, which is a significant time saver.
Tech Support Engineer at Aleph
We went from one hour for resolution time per device to 15 minutes, allowing us to save more than 50 hours of support time in a year.
IT Corporate Engineer at Shippo
I have seen a return on investment with Kandji, estimating that time saved is at least 20 to 30%, as individuals do not have to figure out which security updates to carry out themselves since the notification is pushed for them to review and install.
Cloud Ops Lead at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Cortex XDR support varies by plan and location; premium plans provide better experiences but others report delays.
Sentiment score
6.9
Kandji's customer service is praised for responsiveness, effective chat support, and quick issue resolution, despite suggestions for call options.
Sentiment score
6.2
Kaspersky support quality varies; some users praise responsiveness and expertise, while others criticize slow and inadequate assistance.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
Head of data centers at a non-profit with 10,001+ employees
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
Senior Process Expert at A.P. Moller - Maersk
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
Chief of IT Architecture at a financial services firm with 10,001+ employees
The customer support at Kandji is phenomenal and is the best I have experienced from any vendor.
IT Support Technician at a tech vendor with 10,001+ employees
The customer support is the best I have ever seen.
IT Operation Manager at a retailer with 201-500 employees
You just go to the help section and can chat directly to get instant support.
TechOps Engineer at a financial services firm with 201-500 employees
I rate the technical support from Kaspersky a 10, as they respond quickly with engineers joining the conversation within three to five minutes.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I have my own independent team for Kaspersky deployment and operational support, so I am not dependent on Kaspersky's backend technical support.
Founder at Inspira Enterprise
From my perspective, the local team and the support team of Kaspersky Endpoint Detection and Response Expert need to be more accurate and more responsible.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Scalability Issues

Sentiment score
7.5
Cortex XDR offers scalable, flexible management for enterprises, supporting thousands of users with easy deployment and cloud-based maintenance.
Sentiment score
6.7
Kandji scales well for small to medium businesses, efficiently accommodating growth, but may challenge very large organizations needing flexibility.
Sentiment score
7.0
Kaspersky is scalable and flexible for SMEs; some report deployment complexity, suggesting third-party solutions for high availability.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Assistant Security Architect at Cloudnomics
Activating the newly purchased licenses is instantaneous, allowing installations without adjustments since it's cloud-based.
Junior Security Analyst at ITSEC Asia
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
Head of data centers at a non-profit with 10,001+ employees
Kandji's scalability is quite good, though I do see a concern once organizations start getting really large and need more flexibility.
IT Support Technician at a tech vendor with 10,001+ employees
I think Kandji is a perfect choice for growing small companies that become medium-sized or even bigger.
IT Operation Manager at a retailer with 201-500 employees
Kandji's scalability is perfect, as my organization grew from 180 to almost 300 devices with no bottlenecks.
IT Corporate Engineer at Shippo
Kaspersky Endpoint Detection and Response Expert is very scalable, working with high availability techniques across three main data centers in my organization.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
I believe Kaspersky Endpoint Detection and Response Expert is scalable, as I can keep adding agents without hard limitations.
Founder at Inspira Enterprise
 

Stability Issues

Sentiment score
8.0
Cortex XDR is praised for its stability and performance, with manageable upgrades and frequent updates enhancing its features.
Sentiment score
8.9
Kandji is renowned for its unwavering stability, earning high user ratings for dependable performance and minimal maintenance needs.
Sentiment score
6.6
Kaspersky Endpoint Detection and Response Expert is stable, effective, and highly rated for its robustness and threat detection capabilities.
Cortex remains fast and responsive, even with increasing data and alerts.
Final Year Student at Gitam University
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is stable, offering high quality and reliable performance.
Cyber Security Manager at Welab bank
It effectively detects new applications and requires whitelisting based on assessments discussed with the technical teams or vendors.
Enterprise Endpoint Protection and IT Security Controls General Manager at a financial services firm with 10,001+ employees
Customers using Kaspersky Endpoint Detection and Response Expert can manage environments with as few as 100 endpoints or as many as 5,000 endpoints very effectively.
Founder at Inspira Enterprise
I haven't found any issues with this particular solution, and there's no room for improvement for Kaspersky Endpoint Detection and Response Expert.
Owner at Maxpro Technologies
 

Room For Improvement

Cortex XDR users desire better OS integration, interface, threat detection, and pricing, while facing complexity and compatibility challenges.
Kandji users want more customization, improved reliability, better pricing, and enhanced features to match competitors for greater satisfaction.
Kaspersky needs to enhance resource efficiency, cloud integration, and add features like AI while improving support, interface, and partnerships.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
Final Year Student at Gitam University
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Pre Sales Architect at network techlab
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
Cyber Security Information Security Specialist at MHM Holding GmbH
The simplicity and straightforwardness are its strongest attributes.
IT Support Technician at a tech vendor with 10,001+ employees
However, it often takes more than thirty minutes to execute the command, and sometimes it fails.
TechOps Engineer at a financial services firm with 201-500 employees
I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs.
SysAdmin at a recreational facilities/services company with 11-50 employees
A centralized dashboard is a primary requirement, as it would facilitate easier management without needing to install multiple agents.
Founder at Inspira Enterprise
Deployment with the console directly, without depending on other workers to deploy the agents, would be beneficial.
Technical Support Analyst at a computer software company with 51-200 employees
Compared to my previous product, Kaspersky Endpoint Detection and Response Expert is not up to the mark; it's below my rating.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Setup Cost

Cortex XDR is seen as costly by some, but offers scalable licensing and satisfaction varies with advanced features.
Kandji's expensive pricing involves a yearly fee, suitable for large organizations, requiring sales engagement for non-disclosed costs.
Kaspersky Endpoint Detection and Response Expert offers competitive pricing, varying by license duration, region, and necessary features.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
Consultant at a tech services company with 1,001-5,000 employees
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Senior Process Expert at A.P. Moller - Maersk
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Cyber Security Manager at Welab bank
It is cheap.
TechOps Engineer at a financial services firm with 201-500 employees
The pricing is not published publicly, requiring interaction with sales representatives for details.
Cloud Ops Lead at a tech vendor with 10,001+ employees
While it might be on the expensive side compared to Jamf Pro, it is closer in pricing to other MDMs such as Microsoft Intune, which comes with the EMS E3 license.
Technical Lead at a tech vendor with 10,001+ employees
The pricing is nominal when we compare it with other solutions.
Owner at Maxpro Technologies
Compared to other products, the pricing for Kaspersky Endpoint Detection and Response Expert is almost the same.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Valuable Features

Cortex XDR offers advanced security with robust detection, integration, and AI capabilities, praised for flexibility and user-friendly interface.
Kandji simplifies device management with user-friendly features and automation, enhancing security and efficiency for diverse teams managing devices.
Kaspersky Endpoint Detection and Response Expert offers scalable, user-friendly protection with seamless integration and strong threat detection features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
Cyber Security Manager at Welab bank
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
Pre Sales Architect at network techlab
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
Final Year Student at Gitam University
Kandji has impacted my organization positively by definitely increasing security because it notifies you when an update is ready to be installed, and if you do not install it within a reasonable time frame, it would automatically install it.
Cloud Ops Lead at a tech vendor with 10,001+ employees
It is reliable, a modern approach to managing Apple devices, and with features in blueprints, smart apps, and consistently reliable performance, I do not think Jamf really comes close.
IT Support Technician at a tech vendor with 10,001+ employees
The Auto Apps function is brilliant. It takes 20 seconds to push out a new app, and it automatically updates. This function really saves time.
IT Operation Manager at a retailer with 201-500 employees
The ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level.
Founder at Inspira Enterprise
Almost all our clients use the Patch Management, vulnerability, and integration feature.
Technical Support Analyst at a computer software company with 51-200 employees
The product is strong enough and capable of handling the type of detections as protection and security.
Systems Specialist/ Administrator at ALFA International Company Limited.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
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Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
110
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (5th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
Kandji
Ranking in Endpoint Detection and Response (EDR)
13th
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
18
Ranking in other categories
Vulnerability Management (20th), Mobile Device Management (MDM) (3rd), Enterprise Mobility Management (EMM) (5th)
Kaspersky Next EDR Expert
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.4%, down from 4.0% compared to the previous year. The mindshare of Kandji is 0.5%, up from 0.3% compared to the previous year. The mindshare of Kaspersky Next EDR Expert is 1.3%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.4%
Kandji0.5%
Kaspersky Next EDR Expert1.3%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
CD
SysAdmin at a recreational facilities/services company with 11-50 employees
Strong security structure has supported fast Mac and iOS administration with minimal IT effort
One area for improvement for Kandji would be having a bigger suite of applications. I noticed that some of the niche apps our data software firm needs were not in the regular library. We were able to use the custom app feature to create those apps ourselves, but I would love it if Kandji could expand the library. I also wish Kandji could lock down different ports on MacBooks based on which ones we wanted to shut down, and I hope there is an easier way to sandbox people's bring your own device devices because when we're doing SOC 2, it really wants us to sandbox things so that if someone were to take a device that is not ours, we could delete just our data off there and not theirs. An improvement needed for Kandji would be the ability to remote into devices. I would appreciate something that is really reliable for that without having to buy third-party software.
Ravi-Upadhyay - PeerSpot reviewer
Founder at Inspira Enterprise
Provides strong threat detection and response through behavior analytics and network isolation
I have found the most valuable features of Kaspersky Endpoint Detection and Response Expert to be its ability to tackle the biggest challenges customers face when they have to mitigate any kind of a malware, ransomware attack, or online theft scenarios. The solution utilizes its HIPS, which is the host intrusion prevention system, behavior analytics system, and device control mechanism, making the antivirus capabilities of EDR quite strong. It is able to detect zero-day threats as well as historical or legacy malware, providing protection against current threats in the market and legacy malware. My opinion on the advanced threat detection algorithms in Kaspersky Endpoint Detection and Response Expert is that the ATP functionality is quite strong because it utilizes the behavioral analytics engine in the backend, which employs machine learning mechanisms to identify any kind of vulnerability or exploit running on the operating system level and the network level. If an attack is about to happen on the endpoint, it is able to protect over the network as well and checks for any illegitimate encryption activities. The machine learning capability within Kaspersky Endpoint Detection and Response Expert has contributed to improving detection accuracy and reducing false positives in my environment by helping me identify malicious activity and differentiate between any malicious activity on the operating system level and on the network level. I have seen customers with in-house developed applications that have no public signatures available. Once I whitelist a particular application, it intelligently whitelists not only the executable but also all the dependent services required to run that application. Furthermore, Kaspersky Endpoint Detection and Response Expert has successfully blocked network-level attacks on the endpoint. For example, during a recent DoS attack aimed at choking the entire network, Kaspersky detected the attack, isolated the device in a sandbox network, and alerted my SOC team via email for corrective action, thereby proactively helping me detect and protect devices from malicious attacks.
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Construction Company
12%
Comms Service Provider
9%
Manufacturing Company
8%
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
9%
Manufacturing Company
7%
Comms Service Provider
10%
Computer Software Company
9%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise20
Large Enterprise49
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise5
Large Enterprise6
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise4
Large Enterprise18
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
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Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Kandji?
The pricing, setup cost, and licensing experience are good. It is cheap, and we do not encounter any hassle during se...
What needs improvement with Kandji?
In Kandji, I see a drawback related to the remote wipe function. When we need to wipe a MacBook, sometimes the remote...
What is your primary use case for Kandji?
Kandji is used in our organization to manage all of our Mac devices. Kandji is an MDM tool which we use to manage our...
What needs improvement with Kaspersky Endpoint Detection and Response Expert?
The user interface of Kaspersky Endpoint Detection and Response Expert could be more intuitive, and I would appreciat...
What is your primary use case for Kaspersky Endpoint Detection and Response Expert?
My usual use cases for Kaspersky Endpoint Detection and Response Expert involve detecting ransomware earlier and proa...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Kaspersky EDR
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Ferrari, Insolar, Tael, Republic of Serbia
Find out what your peers are saying about Kandji vs. Kaspersky Next EDR Expert and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.