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JupiterOne vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
11th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
Container Security (12th), Cloud Workload Protection Platforms (CWPP) (8th), Cloud Security Posture Management (CSPM) (8th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (7th)
JupiterOne
Ranking in Vulnerability Management
52nd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
4
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd), Cloud Security Posture Management (CSPM) (29th), Cyber Asset Attack Surface Management (CAASM) (5th)
NinjaOne
Ranking in Vulnerability Management
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (6th), Network Monitoring Software (10th), Server Monitoring (2nd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (8th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th), Autonomous Endpoint Management (1st)
 

Mindshare comparison

As of August 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of JupiterOne is 0.5%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
NinjaOne1.0%
JupiterOne0.5%
Other97.3%
Vulnerability Management
 

Featured Reviews

RO
IT Security Expert at Alior Bank S.A.
Unified risk scoring has improved our cloud visibility and simplifies remediation priorities
Qualys TotalCloud provides unified vulnerability and threat assessment across both IAS and SaaS. This solution provides a single prioritized view of risk, which helps reduce the work I would have to do. We are no longer based on CVSS; we are based on Qualys risk scoring, which is based on CVSS plus internal findings made by Qualys, and then assigns its own score. The TruRisk insight feature has found a small number of assets with high vulnerability scores, though I am cautious since some information is classified. Qualys TotalCloud has positively impacted our bank's performance, and we have definitely seen benefits after implementing this solution.
Tarun Goswami_ - PeerSpot reviewer
Product Manager at Zidio development
Unified cloud visibility has simplified compliance reporting and improved incident response
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly. There is also a steep learning curve, as J1QL, their query language, is powerful but requires time to learn. New users struggle initially, and better onboarding tutorials are needed. Rate limiting issues can be frustrating, as API rate limits sometimes cause problems. Price transparency for JupiterOne is an area for improvement. The price is not publicly listed, so you have to contact sales for smaller teams or startups, which becomes a barrier. Another issue is alert noise, as sometimes too many alerts are generated. Better filtering and prioritization are needed so that critical issues do not get lost. JupiterOne is very good when compared to other cloud asset platforms overall.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a cloud-native app that integrates with both IaaS and SaaS. It seamlessly integrates with other platforms."
"TotalCloud provides the easiest and the best approach for cloud infrastructure management."
"The dashboards are particularly valuable as they offer a comprehensive view of the environment, highlighting any misconfigurations."
"With TotalCloud, we can scan through the API. If we are not able to deploy cloud agents on the machine, we can use the API."
"Qualys TotalCloud provides a single, prioritized view of risk, reducing the workload associated with consolidating multiple sources for risk prioritization."
"Qualys TotalCloud provides unified vulnerability and threat assessment for IaaS and SaaS and a single prioritized view of risk, which helps reduce my workload by not having to combine multiple sources."
"Qualys TotalCloud fulfills all these needs."
"Qualys TotalCloud's most valuable features are its security capabilities that help identify and mitigate risk factors."
"I have definitely seen a positive return on investment from JupiterOne in a few concrete ways."
"Using JupiterOne, I have observed an increase in transaction success rates to 99% without improper data, translating to 99% time saved."
"The product’s UI is pretty decent and fast."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"Good at managing updates and for remote support."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The installation is easy, it only took two minutes."
"The most important aspect of this tool is the security it provides our company."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"The tool's most valuable feature is third-party application updates."
"NinjaOne has a feature where we can create custom scripts that we can run on devices remotely."
 

Cons

"There is room for improvement in vulnerability scanning, particularly for PaaS environments. Currently, Qualys does not have full access to these instances, which limits its effectiveness."
"In my opinion, what can be improved in Qualys TotalCloud includes pricing and container scanning."
"Overall, we are satisfied with it. However, the response part of the Cloud Detection and Response (CDR) module can be improved. It is not yet in place according to requirements; it is not completely available even though the module has been released."
"Qualys's ticketing system can be confusing when assigning tasks to individuals, and support could be improved by offering instant call solutions with engineers in addition to ticket replies."
"Regarding improvements to Qualys TotalCloud, I suggest that user navigation can be enhanced because initially, many users found it complicated and had trouble understanding the platform due to information being spread across multiple tabs."
"I would appreciate additional integration options to connect Qualys TotalCloud with our other vulnerability management tools."
"An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage."
"There is room for improvement in the support."
"JupiterOne could improve regarding the cost, as enterprise deployment can be costly."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing with large datasets or complex graph relationships that can slow down significantly."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The graphical user interface could be improved."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"One challenge I face with NinjaOne is that when remoting in, sometimes the end user has a resolution with very tiny text, making it necessary to zoom in to see what the other computer is displaying."
"NinjaOne's dashboard could be easier to use."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"NinjaOne's pricing and user interface needs improvement."
 

Pricing and Cost Advice

"Although Qualys TotalCloud is relatively expensive due to its unique automation features, its cost-effectiveness is rated an eight out of ten, with ten being the most costly."
"Qualys TotalCloud is cost-efficient and was selected for its value compared to other products."
"Its price seems higher compared to other tools, but it is worth it. If they could adjust the pricing and make it comparable with other tools, that would be great."
"Qualys TotalCloud offers good pricing that is affordable and competitive with the market. Our partnership also provides us with additional benefits."
"It isn't cheap, but it's reasonable. It helps us to manage things with very few resources."
"The pricing for TotalCloud is attractive and competitive in the market. Given the features, especially the dashboard, I have no concerns regarding pricing."
"Qualys TotalCloud is expensive, but it offers a premier solution with no headaches."
"While Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive and may soon be considered overpriced."
Information not available
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"The pricing is reasonable and cheaper than ConnectWise."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is great."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Comms Service Provider
12%
Outsourcing Company
11%
Financial Services Firm
10%
Construction Company
17%
Financial Services Firm
15%
Comms Service Provider
7%
Manufacturing Company
7%
Comms Service Provider
10%
Manufacturing Company
9%
Computer Software Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise5
Large Enterprise31
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise3
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with Qualys TotalCloud?
To be totally honest, I do not have any best features because I have had a bad experience using this tool, especially...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is vulnerability management and exposure management. I use this tool to evalua...
What needs improvement with JupiterOne?
Regarding performance and speed scenarios for JupiterOne, queries sometimes take too long, especially when dealing wi...
What is your primary use case for JupiterOne?
I have been using JupiterOne for four to five months. I explored JupiterOne during my cybersecurity studies, and it s...
What advice do you have for others considering JupiterOne?
I have several practical pieces of advice for anyone looking into JupiterOne. The first is to start with clear asset ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
 

Comparisons

 

Also Known As

Qualys TotalCloud with FlexScan
No data available
No data available
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about JupiterOne vs. NinjaOne and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.