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JupiterOne vs NinjaOne comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Ranking in Vulnerability Management
18th
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
5
Ranking in other categories
Continuous Threat Exposure Management (CTEM) (2nd)
JupiterOne
Ranking in Vulnerability Management
44th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (24th), Cloud Security Posture Management (CSPM) (28th), Cyber Asset Attack Surface Management (CAASM) (4th)
NinjaOne
Ranking in Vulnerability Management
26th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (32nd), Server Monitoring (8th), IT Service Management (ITSM) (8th), Remote Access (20th), Mobile Device Management (MDM) (6th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (2nd), Patch Management (9th), MSP Backup (3rd), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of July 2025, in the Vulnerability Management category, the mindshare of Zafran Security is 0.8%, up from 0.0% compared to the previous year. The mindshare of JupiterOne is 0.2%, down from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Prakhar Pandey - PeerSpot reviewer
An user friendly solution for writing queries with intuitive flow
There should be more integration or an update to the visualization part of the charts or other graphs we plot. Currently, it integrates from your local directive with your local PC. If it is integrated into other platforms, that would be great. You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark. Databricks is a software that provides writing queries in different languages. Jupiter should allow us to write in different languages.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We saw benefits from Zafran Security almost immediately after deploying it."
"Overall, we have seen about eighty-seven percent reduction of the number of vulnerabilities that require urgency to remediate, specifically the number of criticals."
"Zafran is an excellent tool."
"The product’s UI is pretty decent and fast."
"The most important aspect of this tool is the security it provides our company."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The most valuable features of NinjaOne include remote desktop management, support and assistive tools, and screen sharing."
"The tool's most valuable feature is third-party application updates."
"The installation is easy, it only took two minutes."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvements."
"I think the ability to have some enhanced reporting capabilities is something they can improve on, as they have good reports but we have asked for some specific reporting enhancements."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
"The graphical user interface could be improved."
"NinjaOne's pricing and user interface needs improvement."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"Lacks sufficient integrations with other PSAs."
"The solution could improve by optimizing the internet connection being used."
 

Pricing and Cost Advice

Information not available
Information not available
"We got a pretty good deal. It was fairly affordable."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We currently pay $1.20 per device on a monthly basis."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"The product's pricing depends on the number of PCs or devices."
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
7%
Healthcare Company
6%
Computer Software Company
18%
Financial Services Firm
14%
Retailer
7%
Healthcare Company
7%
Computer Software Company
14%
Government
8%
Retailer
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
The current pricing of Zafran Security is fair overall. They were good to work with to accommodate our organization w...
What needs improvement with Zafran Security?
The dashboarding and reporting functionality of Zafran Security is an area that definitely could use some improvement...
What is your primary use case for Zafran Security?
Zafran Security is helping reduce the amount of critical vulnerabilities in our environments that require prompt reme...
What do you like most about JupiterOne?
The product’s UI is pretty decent and fast.
What needs improvement with JupiterOne?
There should be more integration or an update to the visualization part of the charts or other graphs we plot. Curren...
What is your primary use case for JupiterOne?
We use the solution for writing all the queries. There is a lot of variation for machine learning projects like data ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Overview

 

Sample Customers

Information Not Available
Information Not Available
Status Pros, Mitchell and Company
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