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JupiterOne vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JupiterOne
Ranking in Vulnerability Management
49th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (22nd), Cloud Security Posture Management (CSPM) (30th), Cyber Asset Attack Surface Management (CAASM) (5th)
NinjaOne
Ranking in Vulnerability Management
27th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
24
Ranking in other categories
Help Desk Software (9th), Network Monitoring Software (21st), Server Monitoring (5th), IT Service Management (ITSM) (8th), Remote Access (10th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (11th), Remote Monitoring and Management (RMM) (1st), Patch Management (6th), MSP Backup (1st), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of March 2026, in the Vulnerability Management category, the mindshare of JupiterOne is 0.3%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
NinjaOne0.8%
JupiterOne0.3%
Other98.9%
Vulnerability Management
 

Featured Reviews

CO
Security Analyst at a outsourcing company with 501-1,000 employees
Unified asset visibility has improved investigations and now simplifies tracking security assets
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s UI is pretty decent and fast."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"NinjaOne's best feature is its monitoring."
"It just works as advertised and serves the purpose for which we got it."
"Good at managing updates and for remote support."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"If you are new to the MSP space and need an easy-to-set-up that can grow with your business and licensing, NinjaOne is an excellent option."
"The best features NinjaOne offers are that I can see every device across the network regardless of location, and it is fantastic at being able to really control everything we have."
"NinjaOne is a great product. It is working and it is always developing."
 

Cons

"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"The ability to not have a NinjaOne agent or multiple NinjaOne agents on a singular device is a big pain point for the device, and secondly, the macOS support is also what keeps it from being a higher score."
"NinjaOne's reporting module is cumbersome."
"The NinjaOne distribution server is highly dependent on an active directory."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The one feature that I believe needs improvement is the software patching."
"I want NinjaOne to improve the reports."
"The solution could improve by optimizing the internet connection being used."
"Maximizing the screen during an SSH connection is not possible, which hampers usability on Linux servers."
 

Pricing and Cost Advice

Information not available
"NinjaRMM uses a subscription model."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"The product's pricing depends on the number of PCs or devices."
"We got a pretty good deal. It was fairly affordable."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"Its pricing is great."
"The pricing is reasonable and cheaper than ConnectWise."
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885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
14%
Financial Services Firm
13%
Outsourcing Company
9%
Healthcare Company
7%
Computer Software Company
11%
Government
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with JupiterOne?
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, Jup...
What is your primary use case for JupiterOne?
Our main use case for JupiterOne is as an asset catalog tool where we document all our assets that are integrated from different platforms such as Device42, Qualys, Microsoft M365, and Defender. We...
What advice do you have for others considering JupiterOne?
JupiterOne has many features. Although none comes to mind almost immediately, I know it often depends on how we are able to write or craft the queries. JupiterOne has been very instrumental to me i...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is patching operating systems and applications. I use NinjaOne for patching security vulnerabilities and ensuring that everything is kept up to date on the network for...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about JupiterOne vs. NinjaOne and other solutions. Updated: March 2026.
885,376 professionals have used our research since 2012.