No more typing reviews! Try our Samantha, our new voice AI agent.

JupiterOne vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JupiterOne
Ranking in Vulnerability Management
51st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (21st), Cloud Security Posture Management (CSPM) (30th), Cyber Asset Attack Surface Management (CAASM) (5th)
NinjaOne
Ranking in Vulnerability Management
18th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
25
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (10th), Server Monitoring (3rd), IT Service Management (ITSM) (7th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (6th), Remote Monitoring and Management (RMM) (1st), Patch Management (3rd), MSP Backup (1st), Unified Endpoint Management (UEM) (5th)
 

Mindshare comparison

As of May 2026, in the Vulnerability Management category, the mindshare of JupiterOne is 0.4%, up from 0.2% compared to the previous year. The mindshare of NinjaOne is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
NinjaOne0.9%
JupiterOne0.4%
Other98.7%
Vulnerability Management
 

Featured Reviews

CO
Security Analyst at a outsourcing company with 501-1,000 employees
Unified asset visibility has improved investigations and now simplifies tracking security assets
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, JupiterOne uses hostname weights, MAC addresses, or IP addresses to tie devices together, but we have actually requested a way for us to make those determinations ourselves. For example, when externally scanning a device using Qualys, internally it gives an IP address or FQDN, while externally it might be different. We want to be able to decide ourselves that these two devices are the same device even when they have different names and IP addresses for external and internal use. The unified devices feature is valuable and did not used to exist, and it has been fantastic. However, I believe more can be done regarding unified devices, and giving users the privilege to tie them together would be a good addition to the platform. One of the other things that interest us in JupiterOne and why we really wanted to use the tool is the compliance feature. We wanted to use it to track our compliance since we are ISO 27001 certified. However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use. Although there are some works in progress to improve the compliance part of the tool, I think if they can get it up to speed, that would be a really good improvement.
Not Joseph Pearson - PeerSpot reviewer
Assistant Vice President, Tech Solutions at LPL Financials
Has simplified remote software delivery and script management but needs improved reporting flexibility and better Mac support
NinjaOne's best features include ease of use regarding enablement and deployment, a broad selection and ability of software enablement, and API deliveries. Using CrowdStrike, we are able to tie in NinjaOne's API to have these automatically deliver to endpoints upon addition of those devices to a group with that policy deployed to it. NinjaOne has positively impacted our organization by making delivery easier for our end users and improving the ability to create scripts, manage scripts, and check status of devices and their compliance. This easier delivery with NinjaOne gives us oversight on devices without having to be on the call or remoted in directly to a device.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product’s UI is pretty decent and fast."
"JupiterOne helps us aggregate all those things on one single platform, allowing us to quickly identify what environment that asset lives in and what type of asset it is."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"Since NinjaOne was implemented, I would say it represents a huge positive change."
"NinjaOne is a great product. It is working and it is always developing."
"The most relevant feature is the monitoring, which provides built-in tools for sending commands."
"NinjaOne helped us address our user complaints regarding the system as well as providing us the ability to push software updates directly from NinjaOne to the user's device."
"The standout feature of NinjaOne is that we do not have to open any ports for access, which is great for security."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"If you're looking for a simple and cost-effective remote management tool, NinjaRMM is a good choice."
 

Cons

"However, the compliance module has not worked well, and we have had to continue tracking our compliance manually with the tools we use."
"You can only write Python queries in Jupiter, not other languages, like, SQL or PySpark."
"The solution could improve by optimizing the internet connection being used."
"NinjaOne can be improved by making mobile usage on the system cheaper because it becomes an expensive commodity."
"The solution could improve by optimizing the internet connection being used."
"The NinjaOne distribution server is highly dependent on an active directory."
"NinjaOne's reporting module is cumbersome."
"Customer support is active and proactive, but not reachable 24/7, which is an issue."
"The ticketing system in NinjaOne is not the best."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
 

Pricing and Cost Advice

Information not available
"NinjaRMM uses a subscription model."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The pricing is reasonable and cheaper than ConnectWise."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"We got a pretty good deal. It was fairly affordable."
"Its pricing is great."
"We currently pay $1.20 per device on a monthly basis."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
report
Use our free recommendation engine to learn which Vulnerability Management solutions are best for your needs.
894,738 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Construction Company
15%
Outsourcing Company
8%
Healthcare Company
7%
Computer Software Company
10%
Comms Service Provider
9%
Financial Services Firm
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What needs improvement with JupiterOne?
There are some features that I have shared with our customer service manager. One of them that is relevant to us at this time is the need for better determination of unified devices. Currently, Jup...
What is your primary use case for JupiterOne?
Our main use case for JupiterOne is as an asset catalog tool where we document all our assets that are integrated from different platforms such as Device42, Qualys, Microsoft M365, and Defender. We...
What advice do you have for others considering JupiterOne?
JupiterOne has many features. Although none comes to mind almost immediately, I know it often depends on how we are able to write or craft the queries. JupiterOne has been very instrumental to me i...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across those networks or locations, we have NinjaOne deployed on all our machines, and...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about JupiterOne vs. NinjaOne and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.