


Alert Logic MDR and JupiterOne are products in the cybersecurity defense category. JupiterOne has a competitive edge with its advanced visualization and security management features, while Alert Logic MDR is notable for its support and pricing advantages.
Features: Alert Logic MDR provides managed detection and response services with real-time threat identification via a comprehensive security operations center and expert threat analysis. It features AI and behavior analysis for proactive threat detection and a user-friendly alert system significantly reducing response time. JupiterOne offers automated asset discovery, graph-based visualizations for deep security insights, and compliance mapping against frameworks such as SOC 2 and ISO 27001. Its features facilitate quick identification of vulnerabilities and enable detailed relationship mapping within assets.
Room for Improvement: Alert Logic MDR could enhance its integration capabilities and refine its user interface to be more intuitive. Expanding its feature set beyond core detection services would be beneficial. JupiterOne might improve by optimizing its pricing model to be more accessible, enhancing its customer support services, and simplifying complex data visualizations for ease of use.
Ease of Deployment and Customer Service: Alert Logic MDR is known for straightforward deployment and robust customer service, aiding seamless integration. JupiterOne, with its cloud-native approach, supports easy integration with existing tools and is praised for its intuitive setup, although its customer service, while proficient, could be improved for better adaptability.
Pricing and ROI: Alert Logic MDR offers attractive pricing focusing on deliverables like security expertise and proactive threat detection, providing substantial ROI. JupiterOne, despite higher initial costs, delivers significant ROI through comprehensive data insights and rapid vulnerability identification, making it a worthwhile investment for enhanced security posture improvements.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
It has saved about 90% of our time.
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
After implementation, that dropped to about three to four hours, saving nearly eighty percent of manual effort in that area.
With JupiterOne, I have reduced the number of employees needed due to increased automation, which has also led to significant cost savings.
Using JupiterOne has helped me reduce my total time by almost twenty percent.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
Their team provided dedicated assistance for connecting integrations like AWS and GitHub, which made the first two to three weeks much smoother than expected.
Customer support for JupiterOne is good, and I find it quite strong, especially for enterprise use.
Customer support is responsive, typically answering within less than twenty-four hours of when I ask a question.
They respond to our queries on time.
There's a technical account manager, and the customers are very happy with it.
I would rate the technical support as nine out of ten.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
It is absolutely scalable, and I would rate its scalability as nine out of ten.
It handles diverse daily data, supports multi-cloud environments, and accommodates thousands of users and applications.
Our organization has grown from a few cloud resource accounts to hundreds of accounts and thousands of resources without needing to deploy additional JupiterOne infrastructure.
The scalability of JupiterOne is quite good. It is built to handle enterprise-scale infrastructures with thousands of assets across multiple cloud environments.
It scales very high.
Alert Logic MDR is scalable.
Overall, the support provided has been excellent.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
It is a stable solution, which is why we chose it.
You will find no errors or glitches with Alert Logic MDR.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Skills development is another important area that needs attention, as teams require training in graph-based query language to effectively handle large transaction datasets.
The unified devices feature is valuable and did not used to exist, and it has been fantastic.
JupiterOne is very good when compared to other cloud asset platforms overall.
Detecting early when someone tries to compromise your ID would be a nice feature.
The ease of use of the dashboard and accessing security reports needs enhancement.
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Overall, it is not cheap, but for what it does, it is a good value.
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
The key feature I rely on most in my daily work is the graph-based asset relationship mapping JupiterOne provides.
The ease of using queries and the new MCP feature has helped me because sometimes I would have difficulty writing the queries, but the AI within the query field in JupiterOne suggests if the query is incorrect and proposes a new query.
One of the best features JupiterOne offers is blast radius, being able to see assets that could be directly or indirectly affected by any cyber incident or to see how some assets communicate with other assets and some do not communicate with other assets.
Automated information on zero-day threats is provided without us needing to ask.
The quick reaction and the ability to restore the state before within a short time are significant.
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
| Product | Mindshare (%) |
|---|---|
| Qualys TotalCloud | 1.2% |
| Alert Logic MDR | 0.9% |
| JupiterOne | 0.5% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 14 |
| Midsize Enterprise | 6 |
| Large Enterprise | 34 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 6 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
Qualys TotalCloud enhances security posture across cloud environments with continuous monitoring, vulnerability management, and risk visualization, ensuring efficient threat assessment and automated remediation for improved cyber risk reduction.
Qualys TotalCloud offers a robust suite of security tools essential for organizations managing multi-cloud infrastructures. By integrating cloud accounts and automating workflows, it supports AWS, Azure, and GCP, offering comprehensive vulnerability management and zero-day detection. The platform's user-friendly design, combined with its extensive risk management and unified threat assessment capabilities, enables organizations to prioritize and remediate vulnerabilities effectively. TruRisk Insights provides clear insights on cyber risks, while the automation options streamline patch management and scanning processes. API integration across IaaS and SaaS environments further enhances resource allocation efficiency and saves time, addressing misconfigurations across cloud environments.
What are the most important features of Qualys TotalCloud?Qualys TotalCloud is deployed in sectors needing rigorous vulnerability management, such as finance and healthcare. Companies utilize it to secure multi-cloud environments like AWS, Azure, and GCP, focus on compliance, and integrate security into CI/CD pipelines to detect and remedy threats pre-deployment.
JupiterOne offers a comprehensive platform designed for cybersecurity asset management, providing streamlined solutions for security and compliance. Experts appreciate its capability to increase visibility across cloud environments.
JupiterOne simplifies asset management by integrating with multiple tools and frameworks, enabling organizations to gain insights into their security posture. It supports continuous monitoring and instant analysis, enhancing risk management and compliance reporting. By centralizing information, it reduces manual efforts, allowing teams to focus on strategic initiatives.
What are JupiterOne's key features?In healthcare, JupiterOne helps manage sensitive data compliance and security, while financial services benefit from its robust compliance reporting features. Technology companies use its automation capabilities to enhance cloud asset management, providing a scalable backbone for growth and security alignment.
Alert Logic MDR provides robust 24/7 threat detection and response, leveraging AI and behavior analysis to offer organizations comprehensive protection with minimal system impact.
Alert Logic MDR is a managed detection and response service optimized for detecting cyber threats with global visibility. It integrates with ticketing tools and enhances investigative capabilities. Organizations benefit from its efficient alert system and proactive security measures, although it seeks improvements in UI design and analytics automation.
What are the key features of Alert Logic MDR?Alert Logic MDR is widely used in industries such as e-commerce and government for cloud infrastructure security, log management, and malware protection. It supports threat detection for multiple servers and employs AI and machine learning for security scanning in environments like Kubernetes, serving both public and private sectors.
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