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Juniper vSRX vs Zscaler Cloud Firewall comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers strong ROI with cost savings, enhanced security, efficiency, and justified investment despite perceived expense.
Sentiment score
7.0
Juniper vSRX offers reliability and strong security with a positive ROI, benefiting users within two to three years.
Sentiment score
4.8
Zscaler Cloud Firewall enhances global security and efficiency with comprehensive features, delivering 60% savings in time and costs.
Clients are now comfortable and not wasting productive hours on IT support.
Managing Director at a manufacturing company with 10,001+ employees
The automation part is giving us a cost benefit and speed; we can react faster.
BDM Fortinet & BDM Teamlead at Exclusive Networks
It's a very useful tool to mitigate and protect your enterprise.
Staff Infrastructure & Security Engineer at Mozn Systems
I have seen a return on investment with time saving and money saving.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Customer Service

Sentiment score
6.5
Fortinet FortiGate's customer service is friendly, accessible, but sometimes slow, despite helpful documentation and knowledgeable technicians.
Sentiment score
6.2
Juniper vSRX support receives varied feedback, from praise for responsiveness to criticism for inconsistency and unresponsiveness compared to competitors.
Sentiment score
5.5
Zscaler Cloud Firewall support is generally helpful and responsive but may sometimes lack adequacy for premium expectations.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
IT Manager at a consultancy with 10,001+ employees
I would rate the technical support for Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
As a solution provider, when I encounter problems, I connect directly with Fortinet support, and they provide solutions within a very short time.
Manager, Information Technology Operation/Presales at TechMonarch
I would rate their support a ten out of ten.
Solutions Architect at Navarino SA
The response and support are sometimes inadequate, which detracts from the overall experience of an otherwise impressive solution.
Director at Aquila ICT Solutions
The technical support from Zscaler was excellent.
Cyber Security Architect at Accenture
 

Scalability Issues

Sentiment score
7.1
Fortinet FortiGate offers scalable, flexible deployment options with strong SD-WAN capabilities, ideal for companies planning to scale operations.
Sentiment score
8.6
Juniper vSRX is scalable and flexible, though interface issues and hardware reliance affect large-scale data handling.
Sentiment score
5.7
Zscaler Cloud Firewall offers excellent scalability, supporting diverse organizations smoothly, with most users rating it between seven and ten.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
IT Manager at Daltons Limited
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
Cewa Solutions Architect at a tech services company with 11-50 employees
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
General Surgery Specialist at Helwan University Cairo
Juniper vSRX is a highly scalable solution, and I would rate its scalability a nine out of ten.
Solutions Architect at Navarino SA
In this case, Twingate will be very easy compared to Zscaler.
IT Security at a manufacturing company with 11-50 employees
 

Stability Issues

Sentiment score
7.7
Fortinet FortiGate is stable and reliable with current firmware, but smaller models may struggle with heavy traffic.
Sentiment score
8.9
Juniper vSRX offers strong stability, though newer versions may have bugs, and stability depends on configuration and hardware.
Sentiment score
7.2
Zscaler Cloud Firewall is highly rated for stability and reliability despite minor latency and GUI lag issues.
We're experiencing 99.999% availability consistently.
Manager, Information Technology at a consumer goods company with 11-50 employees
I would rate the stability of Fortinet FortiGate a ten out of ten.
NAC Support at Rah Infotech Pvt Ltd
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
CISO at a financial services firm with 1,001-5,000 employees
There were some stability issues due to occasional latency and lags, particularly with the GUI and report generation.
Cyber Security Architect at Accenture
 

Room For Improvement

Fortinet FortiGate needs improvements in integration, user interface, documentation, technical support, and more user-friendly features.
Juniper vSRX needs UI improvements, stability, simple licensing, better support, cloud integration, automatic updates, and advanced features.
Zscaler Cloud Firewall needs deployment, support, features, UI, pricing, integration, and dashboard improvements for optimal performance and usability.
These sessions should be around five to ten minutes long, allowing users and partners to quickly grasp the information without disrupting their daily tasks.
Managing Director at a manufacturing company with 10,001+ employees
The solution should be able to implement machine learning and analytics of all the logs for threat detection and protection.
Senior Systems Engineer at Caribbean Development Company
It would be better for customers to get immediate replacements even with a standard subscription.
Director at a tech services company with 11-50 employees
I would suggest improving the pricing, particularly the licensing model.
Solutions Architect at Navarino SA
For now, there is no dashboard or network management system available for Twingate.
IT Security at a manufacturing company with 11-50 employees
The reverse proxy feature for Data Loss Prevention (DLP) is missing.
Cyber Security Architect at Accenture
I believe the integration of AI could improve the dashboard by making it more agile and effective in monitoring and predicting threats.
Director at Aquila ICT Solutions
 

Setup Cost

Fortinet FortiGate offers competitive pricing and value, though add-ons can be costly and the licensing model is complex.
Juniper vSRX pricing is competitive yet variable, with flexible licensing; buyers in some regions perceive it as costly.
Zscaler Cloud Firewall has subscription pricing influenced by user count and features, making it costlier than some competitors.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
Network & System Admin at Invoke Studios
It offers cost savings as it is generally cheaper than the competition.
IT Infrastructure Architect at Apotek 1
It is about 20% cheaper.
Network Security Engineer at TD SYNNEX
The pricing is competitive, being neither the most expensive nor the cheapest option.
Solutions Architect at Navarino SA
Zscaler Cloud Firewall is quite expensive compared to competitors.
Cyber Security Architect at Accenture
 

Valuable Features

Fortinet FortiGate excels in SD-WAN integration, offering robust security, user-friendly management, and improved network performance with scalability.
Juniper vSRX offers easy configuration, robust security features, scalability, and user-friendly interfaces for effective network management and threat prevention.
Zscaler Cloud Firewall offers comprehensive security with real-time inspection, customizable controls, and automatic features, eliminating hardware needs.
We got a firewall and gave an SSL VPN to my client to connect to their servers, after which, such kind of activities involving ransomware attacks stopped.
Owner at Mindware Computer Solutions
They put in a thing called the FortiCookbook, which is very easy to read with real-life scenarios that make networking tasks like joining networks very straightforward.
IT Manager at Daltons Limited
The firewall and VPN features are the most valuable in protecting our customers' networks.
Sales & Support at a tech services company with 1-10 employees
These features are crucial for our network security.
Solutions Architect at Navarino SA
It is really customized, a security policy that can be applied to the users so they can access only the resources I enable them.
IT Security at a manufacturing company with 11-50 employees
Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants.
Director at Aquila ICT Solutions
The best features that Zscaler Cloud Firewall offers are that it is AI powered and automated.
Senior Devsecops Cloud Cybersecurity Specialist at CGI
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
591
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Intrusion Detection and Prevention Software (IDPS) (1st), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st), ZTNA (1st), Unified Threat Management (UTM) (1st)
Juniper vSRX
Ranking in Firewalls
36th
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
36
Ranking in other categories
Virtualization Security (3rd), Unified Threat Management (UTM) (11th)
Zscaler Cloud Firewall
Ranking in Firewalls
27th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Firewalls category, the mindshare of Fortinet FortiGate is 15.1%, down from 21.7% compared to the previous year. The mindshare of Juniper vSRX is 0.9%, up from 0.3% compared to the previous year. The mindshare of Zscaler Cloud Firewall is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls Mindshare Distribution
ProductMindshare (%)
Fortinet FortiGate15.1%
Zscaler Cloud Firewall1.0%
Juniper vSRX0.9%
Other83.0%
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
Manager, Information Technology Operation/Presales at TechMonarch
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Stratos-Margaritis - PeerSpot reviewer
Solutions Architect at Navarino SA
The ease of installation and licensing are also significant advantages
We use the application filtering, content filtering, and intrusion prevention system (IPS) features. These features are crucial for our network security. The ease of installation and licensing are also significant advantages, as it allows us to have one license for all products, which simplifies upgrading and maintenance. Additionally, the ease of deployment is critical for us.
Carlos Snel - PeerSpot reviewer
Director at Aquila ICT Solutions
Has streamlined secure deployments across large enterprises while offering reliable protection and intuitive management
The centralized management console, also referred to as the Zscaler dashboard, impacts the ability of my customers to respond to security incidents significantly. I see it as user-friendly, and clients are really happy with using it, which motivates them to keep using Zscaler Cloud Firewall because they enjoy the GUI. It's very intuitive, making it easy to navigate alerts and incidents. My clients rarely have questions about where to find specific information once Zscaler Cloud Firewall is running. The interface speaks for itself, requiring little to no additional training, which is a major plus. Advanced threat protection features in Zscaler Cloud Firewall are practically the key component that every customer wants. Unfortunately, it is an option and not included in the basic package. Clients need to pay for the next higher bundle to access it, but practically all clients I have dealt with want this feature 100%. Regarding visibility, I can confirm that Zscaler Cloud Firewall indeed includes a feature for application layer visibility embedded in the service. It provides visibility into what you're doing, which is especially interesting nowadays when discussing AI tools, as companies do not want their employees to copy-paste sensitive information into AI systems. We have seen cases such as Samsung's chip design where sensitive info got exposed. The visibility of applications, including cloud applications and AI tools, is significant for compliance with data policies, and you can also run reports and alerts on it.
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
7%
Construction Company
13%
Outsourcing Company
9%
Manufacturing Company
9%
Comms Service Provider
8%
Construction Company
12%
Manufacturing Company
12%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business370
Midsize Enterprise136
Large Enterprise195
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise8
Large Enterprise9
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise13
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What is your experience regarding pricing and costs for Juniper vSRX?
The pricing is competitive, being neither the most expensive nor the cheapest option. It falls within the medium to h...
What needs improvement with Juniper vSRX?
I would suggest improving the pricing, particularly the licensing model. Although it is currently quite reasonable, m...
What is your primary use case for Juniper vSRX?
We are consultants and integrators using Juniper vSRX for a range of shipping companies, which can be both small and ...
Which lesser known firewall product has the best chance at unseating the market leaders?
Netscope, Zscaler if they continue route they are on now. FIrewalls needs great deal of automation on each end, datac...
What is your experience regarding pricing and costs for Zscaler Cloud Firewall?
My experience with pricing, setup cost, and licensing was fine.
What needs improvement with Zscaler Cloud Firewall?
I think Zscaler Cloud Firewall can be improved by adding more features. The needed improvements involve scalability, ...
 

Also Known As

Fortinet FortiGate Next-Generation Firewall
No data available
No data available
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Expedient Data Centers
Zenith Live, Azure, Carlsberg Group
Find out what your peers are saying about Juniper vSRX vs. Zscaler Cloud Firewall and other solutions. Updated: June 2026.
899,125 professionals have used our research since 2012.