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JumpCloud vs Red Hat Single Sign On comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JumpCloud
Ranking in Single Sign-On (SSO)
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
Red Hat Single Sign On
Ranking in Single Sign-On (SSO)
17th
Average Rating
8.6
Reviews Sentiment
7.8
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Single Sign-On (SSO) category, the mindshare of JumpCloud is 2.6%, up from 1.9% compared to the previous year. The mindshare of Red Hat Single Sign On is 1.5%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO) Mindshare Distribution
ProductMindshare (%)
JumpCloud2.6%
Red Hat Single Sign On1.5%
Other95.9%
Single Sign-On (SSO)
 

Featured Reviews

Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
Giovanni Baruzzi - PeerSpot reviewer
Owner at Syntlogo GmbH
A stable and flexible solution with some basic capabilities
I set up Red Hat Single Sign-On in half an hour. I had to install a single sign-on solution for a customer. I reviewed a list of all available products, which were no more than fifty, and analyzed them. I chose it because it was convincing, modern, and based on technology from 2015. I put my trust in this product, and after nine years, I feel confident in my decision. Deploying this solution usually takes half an hour. You need an operating system running, then deploy the packages and prepare the interfaces. I rate the initial setup a ten out of ten, where one is difficult and ten is easy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"JumpCloud has solved my needs by consolidating what I was previously using into one solution."
"The solution is stable."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Scalability-wise, I rate the solution a ten out of ten."
"A key positive impact JumpCloud has on my organization is significant time savings, and by centralizing user and device management, IT teams can reduce the time spent on manual tasks, potentially freeing up 20 to 30 percent of their time."
"The solution is flexible and has the same basic capabilities right out of the box. The most important feature of this product is that it is a Red double-sided product. One side is a well-known open-source project; the other is a Red Hat commercial product. The commercial product benefits from all the experience and contributions of the community, making it a very well-developed product."
"Good support for single sign-on protocols."
"The product’s most valuable feature is its ability to assign only one password for the user at a false value."
"Red Hat SSO integrates well with our other solutions. Using OIDC protocols and ITL integration, employees can authenticate with Red Hat SSO and access our microservices."
"I like that the solution is open source and you can use a commercial edition of it without any charge."
"It is very easy to scale and use as you want."
"Red Hat SSO has a lot of very concise, well laid out documentation, which is available in the free edition as well."
 

Cons

"I have not seen a return on investment from JumpCloud."
"They went through a tough year this year with infrastructure and having some large outages."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"We initially had some issues with FileBot while locating users' keys; they were not immediately visible and customer support wasn't able to solve the problem."
"Customer support should be enhanced, especially the response time which should be much faster than it is now. I think it is slow."
"I would like to see some support for printers, especially network printers, through the application."
"I chose to give it a nine out of ten because I see the need for improved security levels in JumpCloud, including more security features."
"Red Hat SSO's architecture could be updated."
"Red Hat publishes much more and communicates its actions and plans. They could provide words, maps, and other resources."
"They could provide more checks and balances to find out if there have been any security lapses, e.g., if somebody is trying to break into the system. Some other products have these detection mechanisms in case someone is trying to hack into the system or find out a user's passwords."
"I think they could provide additional features in terms of users trying to manipulate the system with regard to security."
"Security could be improved."
"The product’s technical support services could be better."
 

Pricing and Cost Advice

"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"The solution is pretty expensive."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"The license is around $8000 USD."
"If you want support, that is when you use the paid version. There are different support categories that you can pay for, which provide different support levels. E.g., there is a quick response if you pay a higher amount, where the response time is within a few hours."
"Red Hat Single Sign On is expensive."
"It is a low cost product. This product can be used by non-profit organizations or universities, when they don't want to invest a lot of money."
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Top Industries

By visitors reading reviews
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
Financial Services Firm
15%
Government
14%
Computer Software Company
13%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the setup, and I feel it was a good value.
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intu...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support ...
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Also Known As

Resmo
Red Hat Single Sign-On, Red Hat SSO, RH SSO, RH-SSO
 

Overview

 

Sample Customers

Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Information Not Available
Find out what your peers are saying about JumpCloud vs. Red Hat Single Sign On and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.