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JD Edwards EnterpriseOne vs Microsoft Dynamics 365 Business Central vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of May 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.8% compared to the previous year. The mindshare of Microsoft Dynamics 365 Business Central is 6.5%, up from 6.6% compared to the previous year. The mindshare of SAP ERP is 19.0%, down from 22.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Eric Oboh - PeerSpot reviewer
Enables efficient finance and maintenance management with real-time data and strong integration
The integration between plant maintenance, stores, and financials is highly valued by my customers in the refinery business, as it allows for efficient maintenance processes and easily accessible financial information. Additionally, the mobile features are beneficial as they allow managers to approve or reject orders on the go. JD Edwards EnterpriseOne ( /products/jd-edwards-enterpriseone-reviews ) provides real-time data, which is very timely for decision-making. Managers have dashboards created for them that are readily updated for insightful information. This reflects the improved business intelligence features of the solution.
StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple."
"The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible."
"It is easy to inquire about any account in our company."
"JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple."
"The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
"Traceability is the most valuable feature of JD Edwards EnterpriseOne...The stability of the solution is excellent."
"EnterpriseOne is stable and can be customized according to customer requirements."
"The solution excels in costing and work order processing. JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively."
"This is readily available and affordable, as well as user-friendly and simple to use in my opinion."
"The audit trails, which include any IP system, are very useful."
"We are getting more features after switching to Microsoft 365."
"The tool covers most of the business requirements that most companies have, especially financial institutions."
"It is a scalable solution. There are more than 5,000 end users in my organization."
"The product is customizable so we can tune it according to our requirements."
"For me, the main strengths of Microsoft Dynamics NAV are that it's user-friendly and light. These are its major wins. I have used other ERPs and their architecture were a little more complex when compared to the Microsoft Dynamics NAV architecture."
"We use Microsoft Dynamics 365 Business Central as CRM."
"Its customer support is highly rated, and the technical support provided by SAP is considered very good."
"I have found all the modules related to finance valuable, such as account management and HR. The entire suite is very useful."
"The system can be integrated with other SAP functionalities - such as finance, production, sales, marketing, HR, et cetera, and can also be customized to become a model that's specifically designed for my business. That's the solution's most valuable aspect."
"The best feature of SAP ERP is the full integration."
"Their tech support is always good."
"It integrates everything into one process."
"The most valuable feature of SAP ERP is the financial module, pre-configured packages, and plenty of features. The solution is updating and adding new features that are helpful."
"The valuable feature of SAP ERP is that everything is connected and under one roof, creating a unified system."
 

Cons

"They have the interface with Hubble and other reporting, however, we just want that to be a part of JD Edwards."
"Originally, there were some complications with implementation."
"The only issue with the solution that it yet to consider improvements in its price."
"I haven't come across any downsides just yet."
"There is room for improvement on the payroll side, as the solution is not very strong in this area."
"They have been improving it every day, but it could have more automation."
"Localization features are critical for all regions. Improving these features in various countries and markets is essential to meet customer needs."
"The only issue I see is Oracle's lack of focus on the product. When the sales team calls us, they try to promote OCI more than JD Edwards EnterpriseOne. They don't even talk about it. I feel there's no focus from Oracle Corporation themselves. The salespeople either don't know about it or don't talk about it. When they have something new, they only talk about EBS or OCI. This gives a feeling that there's no interest from Oracle. We don't see much new functionality being released or announced in the roadmap."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"The stability could always be improved."
"The solution must provide more AI features."
"It could be more stable."
"In the next release, I would like to see a quality check module - Navision doesn't have one, and the industry very much requires it."
"It would be nice if the integration process was easier."
"We need to customize more often than we would like."
"The performance and virtual machine backup is not good with this solution and need improvements."
"The production system must be upgraded."
"The service could be more user-friendly in the area of transition codes."
"I think we have not seen any tangible benefits from SAP ERP."
"It has a high cost."
"Improvements to the UI. The UI is pretty old, but this will change with the upcoming release of S.4.​"
"It needs a more complete guidance with complete processes. Right now, it only has single transactions."
"I would like to see the customization of the reports become easier to work with instead of having technical support have to assist us."
"The reporting could be improved, such as the casework, production, and activity reports. Our consultants in a subsidiary enterprise have requested that we develop a new production report. They could also improve production, financial, and HR analysis."
 

Pricing and Cost Advice

"The solution's pricing depends on the deal and the number of users."
"The cost depends on the number of users and the modules required."
"The solution is really expensive."
"The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive."
"The pricing is an "arm-and-a-leg". This keeps the customers away from going for J.D. Edwards."
"The licensing costs are on a yearly basis, and there are no additional costs."
"More transparent pricing of the software is needed."
"The solution’s pricing depends on the module you’re purchasing."
"The license changes every year. Sometimes it's for fixed users, and sometimes it's for concurrent users."
"You have to pay a yearly licensing fee for the solution."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The solution's cost is reasonable."
"$80-$100 per license, per month."
"I give the solution a seven out of ten for pricing."
"The solution's license is costly compared to other CRM tools."
"The on-premises model of Dynamics NAV is very expensive, hence our plan to migrate to Dynamics 365 Business Central, which appears to fit our needs better in terms of pricing. Compared to competitors, the cloud version of Dynamics is in the middle; not too high and not too low."
"It could always be cheaper. They don't have a very easy model of licensing, but large entities would get the upper hand in negotiating the license."
"It is less expensive than its competitors."
"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive. SAP ERP is a costly tool."
"The pricing is based on the license per user, which I think makes the solution a bit costly...Basically, the prices of the solution are high, and we don't have that much revenue."
"The on-premises licensing model comes with annual maintenance whereas the cloud-based licensing model is a yearly subscription. The tool’s pricing is normal and not expensive."
"Licensing can vary, but for educational institutions, there are often favorable conditions."
"The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
"Some components are available at an additional cost, depending on the type of contract that you have."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
9%
Healthcare Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Retailer
7%
Comms Service Provider
6%
Manufacturing Company
14%
Computer Software Company
12%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer servic...
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the h...
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clien...
What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like mi...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
The pricing for Dynamics 365 Business Central is reasonable. The value for money is very high.
What needs improvement with Microsoft Dynamics NAV?
The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is ...
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and ...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketi...
 

Also Known As

No data available
Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: May 2025.
852,649 professionals have used our research since 2012.