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Jamf Pro vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.4
Jamf Pro automates device management, improving efficiency, reducing costs, and enhancing security, ultimately yielding rapid investment returns and stability.
Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
 

Customer Service

Sentiment score
8.0
Jamf Pro's customer service is praised for responsiveness and knowledge, though some improvements in response time are suggested.
Sentiment score
5.7
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
The vendor support is excellent.
For technical support from Microsoft, I would rate them a nine.
 

Scalability Issues

Sentiment score
8.4
Jamf Pro offers scalable, flexible device management for organizations, accommodating diverse deployment sizes without infrastructure changes, ideal for various sectors.
Sentiment score
7.5
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Jamf Pro is a fully scalable solution.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
8.8
Jamf Pro is stable and reliable, with cloud hosting enhancing performance and quick resolution of rare issues.
Sentiment score
7.0
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Jamf Pro users seek better patch management, intuitive interface, improved support, lower costs, and broader integration beyond Apple devices.
Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
 

Setup Cost

Jamf Pro offers premium Apple device management, justified pricing, cloud services, training, and discounts, benefiting businesses and schools.
Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
The pricing structure is one of the cons.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
 

Valuable Features

Jamf Pro offers zero-touch deployment, remote management, automation, and easy integration with Apple's DEP, enhancing IT efficiency and user empowerment.
Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices.
The product valuable for deployment recovery.
 

Categories and Ranking

Jamf Pro
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (3rd)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

Jamf Pro and Microsoft Configuration Manager aren’t in the same category and serve different purposes. Jamf Pro is designed for Mobile Device Management (MDM) and holds a mindshare of 22.4%, down 28.4% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 5.3% mindshare, down 7.2% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro22.4%
Jamf School8.3%
NinjaOne8.2%
Other61.1%
Mobile Device Management (MDM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager5.3%
Zabbix25.9%
Checkmk10.5%
Other58.3%
Server Monitoring
 

Featured Reviews

Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
University
8%
Manufacturing Company
7%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise39
Large Enterprise61
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
The pricing structure is one of the cons. However, the licensing model is simple and easy to manage from an MSP perspective. Licenses are annual, and any changes are communicated effectively.
What needs improvement with Jamf Pro?
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations. The solut...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

JAMF Software Casper Suite
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: September 2025.
867,445 professionals have used our research since 2012.