Jacada Intelligent Agent Engagement vs Python RPA comparison

Jacada and Python RPA are both solutions in the Robotic Process Automation (RPA) category. Jacada is ranked #46, while Python RPA is ranked #17 with an average rating of 8.3. Jacada holds a 0.4% mindshare in RPA, compared to Python RPA’s 2.1% mindshare. Additionally, 100% of Jacada users are willing to recommend the solution, compared to 100% of Python RPA users who would recommend it.

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Executive Summary

We performed a comparison between Jacada Intelligent Agent Engagement and Python RPA based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Automation Anywhere, Microsoft and others in Robotic Process Automation (RPA).

To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: June 2025).

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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Helped 859,687 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of July 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.8%, up from 1.0% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.4%, up from 0.1% compared to the previous year. The mindshare of Python RPA is 2.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Biswajit Mohanty

Senior Manager - RPA & Transition at FIS

Suitable for a small-scale business but not evolved enough for a large enterprise

The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…

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Natalia Raffo

Co - Founder & Chief Data Officer -CDO at Data360

Robust and good for data processing while being helpful for building data science use cases

The processing of data is good. We can use many different types of data, including images and videos. We can use different libraries to do better preprocessing of different types of data. We can do different models in recommendation systems for things like videos and sales strategy. We can do language processing or sentiment analysis to predict things for our clients. We can design and develop machine learning applications that can predict events. We can use these on libraries to solve complex problems when we have a lot of data. It's possible to use the solution with other tools. It's very agile. In the financial advisory and portfolio management space, several budget management applications are now available in the market. These have machine learning based functionality. In Python, I use different machine learning algorithms to enable customers to keep track of their expenses and provide recommendations on better savings. These are machine learning algorithms that customize financial portfolios by looking at income rate tolerance and preferences, et cetera.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"Fortra's Automate has effectively replaced the workload of an entire employee, saving us significant time and money."

"The most valuable features of Fortra's Automate include its FTP functionality and file manipulation capabilities."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"We are still in the process of rolling it to production and tweaking it (our AD groups are a mess), but the improvements are priceless. Having users ID's created the same way every time without human error is the best part. We don't need to worry about why groups were not added, user rights not set to folders or missing a private folder being created, typos or just even knowing when things are done and logged."

"Automate increases efficiency and eliminates errors during documentation and invoicing processes."

"Web scraping is quite good since it offers a lot of possibilities."

"I would recommend Automate because it has made my work much easier."

More Automate pros

"The initial setup was fairly straightforward."

"It's possible to use the solution with other tools. It's very agile."

"Instead of writing multiple lines of code, we can do it in a single statement."

"Keyword-driven automation has been beneficial in streamlining operations."

Cons

"I would like the updates to be easier to deploy. Integration with Amazon S3 is somewhat lacking."

"The intelligent automation feature could be improved. It's interesting because it's simple, but the automation quality isn't always good. It's easy to use, but sometimes you need to make a slight improvement to the automation, and that's not so easy."

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The vendor is currently working on a solution that allows us to automatically create a process that is based on a document that we receive via email."

"The product also has a limited use case in some respects."

"The solution has a very weak knowledge base."

More Automate cons

"They need to create a workflow system."

"Support could be improved."

"It can be expensive to deploy a lot of models in the cloud, especially if there are large amounts of data."

"When we call an API and there is an error, it doesn't tell you what the error is."

Pricing and Cost Advice

"From a distributor's side, one of the biggest selling points is its price point. Without going into any numbers, compared to UiPath, Automation Anywhere, and Blue Prism, we're significantly cheaper. The main difference is that other competitors usually charge you per process. However, in Automate's case, it's priced per bot. So, a bot can run multiple processes at the same time, but you are only priced for a single bot."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"I like the way this solution is priced because you can buy a license, or you can buy the software outright."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"Once you buy the software, you just pay for the support for backend help."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

More Automate pricing and cost advice

Information not available

"I am using an open-source solution."

"The tool is not expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Computer Software Company

11%

Manufacturing Company

Educational Organization

No data available

Financial Services Firm

19%

Manufacturing Company

12%

Computer Software Company

Marketing Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

The main purpose is for automation. That has been the purpose why I have been using it so far.

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What is your experience regarding pricing and costs for Fortra Automate?

Regarding pricing, it is very friendly. I would not say that it is really cheap or very expensive, but it fits within...

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What do you like most about Python RPA?

Keyword-driven automation has been beneficial in streamlining operations.

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What is your experience regarding pricing and costs for Python RPA?

The tool is not expensive.

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What needs improvement with Python RPA?

I've worked with file detection for secure transactions. I use a machine learning model to predict events related to ...

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Comparisons

UiPath Platform vs Automate

Compared 35% of the time

Microsoft Power Automate vs Automate

Compared 34% of the time

Blue Prism vs Automate

Compared 10% of the time

Automation Anywhere vs Automate

Compared 9% of the time

VisualCron vs Automate

Compared 7% of the time

More Automate Competitors

Nintex RPA vs Jacada Intelligent Agent Engagement

Compared 55% of the time

UiPath Platform vs Jacada Intelligent Agent Engagement

Compared 45% of the time

More Jacada Intelligent Agent Engagement Competitors

Automation Anywhere vs Python RPA

Compared 39% of the time

Microsoft Power Automate vs Python RPA

Compared 36% of the time

UiPath Platform vs Python RPA

Compared 15% of the time

Blue Prism vs Python RPA

Compared 10% of the time

More Python RPA Competitors

Product Reports

Buyer's Guide

Automate

June 2025

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Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Jacada Intelligent Agent Engagement report

Download Jacada Intelligent Agent Engagement product report

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

Download Python RPA product report

Also Known As

HelpSystems Automate, Automate

No data available

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

Jacada

Users employ Python RPA for automating repetitive tasks and streamlining workflows, reducing manual errors, and enhancing efficiency in processing data, web scraping, and application integration.

Python RPA is valued for its ability to handle complex automation processes, its flexibility, and its compatibility with different systems. It is particularly beneficial for large-scale data handling and business process automation. Users find the extensive library and strong community support helpful for swift issue resolution and knowledge sharing. Its intuitive design and clear documentation simplify the learning curve and implementation. However, documentation can lack depth, making troubleshooting challenging. The setup process can be cumbersome, requiring more intuitive guidance. Execution speed can be slow, causing inefficiencies in workflows, and there is a need for better support and resources for developers. Some users report difficulties with integration into existing systems, suggesting enhanced compatibility and flexibility are needed.

What are the key features?

Flexibility: Capable of handling a wide range of automation tasks.
Ease of Integration: Seamlessly integrates with different systems.
High Customization: Allows for tailored automation solutions.
Extensive Library: Provides comprehensive tools and resources.
Community Support: Strong user community for knowledge sharing.
Scalability: Efficient for various business process scales.
Intuitive Design: Simplifies learning and implementation.

What are the benefits and ROI?

Increased Efficiency: Reduces time spent on repetitive tasks.
Error Reduction: Minimizes manual errors.
Cost Savings: Decreases operational costs through automation.
Improved Accuracy: Enhances precision in data processing.
Scalable Solutions: Adapts to growing business needs.
Faster Processes: Streamlines workflows for quicker results.

In industries where large-scale data processing is essential, such as finance or healthcare, Python RPA helps automate data entry, validation, and reporting, significantly reducing manual labor and improving accuracy. In retail, it integrates with e-commerce platforms to automate order processing and inventory management, ensuring smooth operations. Other sectors, like logistics, benefit from Python RPA by streamlining dispatch and tracking processes, enhancing operational efficiency and customer satisfaction.

Python RPA

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Humana, Turk Telekom, Leumi Card

Home Credit, Silimed, Hilton, Al Hilal Bank, Baskin and Robbins

Buyer's Guide

Robotic Process Automation (RPA)

June 2025

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