Ivanti Neurons Patch for Intune vs Kaseya VSA comparison

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Ivanti Logo
2,988 views|1,877 comparisons
100% willing to recommend
Kaseya Logo
3,085 views|1,302 comparisons
83% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Ivanti Neurons Patch for Intune and Kaseya VSA based on real PeerSpot user reviews.

Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Ivanti Neurons Patch for Intune vs. Kaseya VSA Report (Updated: March 2024).
768,246 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"I have found the interface and ease of use valuable features. Additionally, it is very easy to patch VMs and other systems, such a Linux. We are able to do patches even without the internet manually.""We can set a maintenance window and push the patch.""I like the product's Peer to Peer patching feature.""It is very easy to use, as well as extremely efficient and accurate.""The solution is a good product and I have heard that the interface is more friendly than that of Windows.""We use the solution for security patching of Windows devices.""Ivanti Patch's most valuable features are the patch module and the package distribution.""Both in terms of features and operations, this is a good solution."

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"The most valuable features of Kaseya VSA are remote control, live connect, and automation.""The most valuable features of this solution are automation, inventory, and patch management.""The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse.""We can schedule the patching of the endpoints.""As a small IT shop, the weird feature that the VSA has that I have not found anywhere else is they have these little colored dots that tell you the status of the machine. Is it offline and powered up? Is it actively being used? Is it idle? A lot of our clients ask us to do things for them, but, of course, they don't really want us to be underfoot. So we always look for, "Hey, there's an idle machine. We can work on that one now." And to say it makes it easy, we can do that at a glance. In any other tool we've looked at, you have to go several layers deep to see if the machine is in use, and you could spend your entire day just trying to find a machine that was idle, whereas, with Kaseya VSA, you can tell at a glance.""I like the remote control, audit, inventory, patch management, software management, and monitoring features.""The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located.""The way Kaseya VSA treats application vulnerabilities is good. They have released some new features that have been a benefit, such as updates from the Microsoft repository directory."

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Cons
"There are times when there is an update that causes some issues. These issues should be sorted out before the release.""I would like to have better support for the application.""The product's support and configuration need to improve. It needs to be more scalable.""Customers sometimes ask about non-existent features, and we pass these requests on to Ivanti.""It's a difficult configuration because you need to install many servers in a location, and you have to install the primary server in the main location.""I tried to be a partner of Ivanti and, from this vantage point, the quotes are, perhaps, a bit high.""Ivanti Patch could be improved with better integration with other cloud solutions.""Ivanti Neurons Patch for Intune needs to improve stability. We had issues with patching."

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"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement.""The agent-based monitoring solution can be improved.""If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya.""The stability of the solution is good but it can be improved.""Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done.""The solution is hard to use at first until you understand how it works.""The user interface is somewhat outdated.""The reporting feature in Kaseya VSA could improve by being more user-friendly. The reporting overview is too wordy or the representation can be better."

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Pricing and Cost Advice
  • "For the one that works with SCCM, it is relatively inexpensive at $8 USD per node, yearly. The standalone product has two versions; the one that patches servers is about $45 USD annually and the version that patches workstations is about half that price at $22 USD."
  • "The solution is affordable."
  • "While the price is a bit high, it may be equitable with the features one gets with the product, such as that involving the interface."
  • "The solution is expensive compared to other products."
  • "The license can get expensive if you have a lot of nodes."
  • More Ivanti Neurons Patch for Intune Pricing and Cost Advice →

  • "The pricing is quite good and we are satisfied with it."
  • "I think it costs more than ManageEngine."
  • "The dollar exchange rate in Brazil is very high, so the price should be better for our country."
  • "It depends on what products you want. Kaseya loves packages, and if you are packaging, it is more affordable. If you're not packaging, it tends to be a little bit more expensive than others."
  • "It is not expensive. Anyone can afford it. Most of the time, we get a discount for licenses. We had about 5,000 agents, and we received a discount on the price. There is only the licensing cost. If you use the on-prem version, you also have the infrastructure cost."
  • "With the on-prem, you buy the agent license. That's a one-time fee, and it varies depending on how many you have. You also pay annual maintenance on the number that you have. So, there are two fees involved: a one-time fee and a recurring fee."
  • "We pay a monthly fee, but it's a three-year contract divided by 36. They don't offer a true SaaS plan where you can add licenses monthly as you go. The cost is $7 per person per month, and we are paying about $1,700 a month."
  • "We were looking at a price of $22.50 cents per user."
  • More Kaseya VSA Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:We use the solution for security patching of Windows devices.
    Top Answer:There are some issues in the on-premises infrastructure of the clients.
    Top Answer:I provide the customer with the steps to follow, and they follow their scheduling and procedures. I also provide the information to the people involved in the pilot. My role is solely to provide a… more »
    Top Answer:The most valuable feature of Kaseya VSA is the ability to control laptops remotely.
    Top Answer:The solution's automation capabilities are not very strong. Therefore, I am looking for another system. Kaseya VSA is not very strong for updating and monitoring. The solution should have more… more »
    Top Answer:Kaseya VSA is used for maintaining laptops, patching the systems, and securing the platform.
    Ranking
    8th
    out of 50 in Patch Management
    Views
    2,988
    Comparisons
    1,877
    Reviews
    4
    Average Words per Review
    323
    Rating
    8.0
    4th
    out of 50 in Patch Management
    Views
    3,085
    Comparisons
    1,302
    Reviews
    15
    Average Words per Review
    687
    Rating
    7.7
    Comparisons
    Also Known As
    Ivanti Patch for Windows, Patch for Windows, Shavlik Patch for Windows
    Learn More
    Overview

    Better protect against threats that stem from vulnerabilities in third-party applications.

    Improve protection against threats that stem from vulnerabilities in third-party applications by extending Intune with risk-based third-party patch publishing – without any additional infrastructure.

    Kaseya VSA (Virtual System Administrator) is a cloud-based IT management software that provides a comprehensive set of IT management tools for small and mid-sized businesses, including remote monitoring and management, help desk ticketing, patch management, and automated IT processes.

    VSA provides a centralized platform for IT administrators to manage and monitor multiple devices and endpoints, including desktops, laptops, servers, and mobile devices. The software offers real-time monitoring, automated alerts, and reporting capabilities to help administrators quickly identify and resolve issues.

    VSA also includes a help desk ticketing system for managing and resolving IT support requests, as well as a patch management module for keeping systems up-to-date and secure. Additionally, the platform offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.

    Kaseya VSA Features

    Kaseya VSA has many valuable key features. Some of the most useful ones include:

    • Remote monitoring and management: Kaseya VSA enables administrators to remotely monitor and manage multiple devices and endpoints, including desktops, laptops, servers, and mobile devices.
    • Help desk ticketing: The solution provides a help desk ticketing system for managing and resolving IT support requests.
    • Patch management: This feature automates the patch management process, helping organizations keep their systems up-to-date and secure.
    • Automated IT processes: Kaseya VSA offers a range of automated IT processes, including software deployment and inventory management, to help administrators streamline their work and improve efficiency.
    • Reporting and analytics: Real-time monitoring, automated alerts, and reporting capabilities help administrators quickly identify and resolve issues.
    • Mobile device management: Administrators can manage and secure mobile devices, including iOS and Android devices.
    • Integration with third-party tools: Kaseya VSA integrates with a range of third-party tools and platforms, including Active Directory, Exchange, and others, to provide a comprehensive IT management solution.

    Kaseya VSA Benefits

    There are many benefits to implementing Kaseya VSA. Some of the biggest advantages the solution offers include:

    • Efficient: Because the solution successfully automates routine IT tasks and provides a centralized platform for IT management, organizations can streamline their IT operations and improve efficiency.
    • Security: Kaseya VSA has a range of security and compliance features, including endpoint security, data encryption, and reporting, so systems and data remain secure.
    • Resolve issues quickly: The solution’s real-time monitoring allows administrators to resolve issues before they spiral into bigger problems.
    • Cost-efficient: With its capability to automate routine IT tasks, organizations can reduce the need for manual labor and as a result save time and money.

    Reviews from Real Users

    Kaseya VSA is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it’s easy to use, has a good Live Connect feature, and its unified portal.

    A Team Lead at a tech services company explains what he finds most valuable about the solution: “The ease of access and ease of use was great. When Kaseya is deployed on the customer's computer, we have access to the customer. We just need the computer's name or ID, or sometimes, if the user has the same name as their first name, we can find them that way.”

    "The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse,” says another Automation Team Lead at a tech services company. 

    PeerSpot reviewer Allan E., Director Of IT / Purchasing Manager at Macomb/St. Clair Workforce Development Board expresses, “One of the most appealing features is that it combines remote control, patch management, and software management into a single portal."

    Sample Customers
    Presbyterian Church
    Sage UK, MSP, CodeBlue Ltd, Connect Work Place Solutions, All Covered, 501cTech, Chairo Christian School, Green Duck
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company17%
    Government12%
    Financial Services Firm9%
    Manufacturing Company7%
    REVIEWERS
    Financial Services Firm30%
    Computer Software Company20%
    Comms Service Provider10%
    Recreational Facilities/Services Company10%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Healthcare Company6%
    Construction Company6%
    Manufacturing Company6%
    Company Size
    REVIEWERS
    Small Business20%
    Midsize Enterprise30%
    Large Enterprise50%
    VISITORS READING REVIEWS
    Small Business20%
    Midsize Enterprise17%
    Large Enterprise63%
    REVIEWERS
    Small Business76%
    Midsize Enterprise14%
    Large Enterprise10%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise42%
    Buyer's Guide
    Ivanti Neurons Patch for Intune vs. Kaseya VSA
    March 2024
    Find out what your peers are saying about Ivanti Neurons Patch for Intune vs. Kaseya VSA and other solutions. Updated: March 2024.
    768,246 professionals have used our research since 2012.

    Ivanti Neurons Patch for Intune is ranked 8th in Patch Management with 10 reviews while Kaseya VSA is ranked 4th in Patch Management with 29 reviews. Ivanti Neurons Patch for Intune is rated 8.0, while Kaseya VSA is rated 7.6. The top reviewer of Ivanti Neurons Patch for Intune writes "Allows us to set maintenance windows and deliver patches". On the other hand, the top reviewer of Kaseya VSA writes "Single portal management, cost-saving, with thorough technical support". Ivanti Neurons Patch for Intune is most compared with Microsoft Configuration Manager, Microsoft Windows Server Update Services, Quest KACE Systems Management, ManageEngine Patch Manager Plus and BigFix, whereas Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Microsoft Windows Server Update Services and Datto Remote Monitoring and Management. See our Ivanti Neurons Patch for Intune vs. Kaseya VSA report.

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    We monitor all Patch Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.