"Clear visibility regarding the status of the endpoint."
"Patch management was very useful. Backdoor access to the clients was also very useful."
"VSA installs an agent on every computer that allows users to create a help desk ticket with one click. That's why I chose VSA. Many users never create tickets when they have a problem. Sometimes I won't know about an issue until they run into me and say, "Hey, this has been broken for two months.""
"The most valuable features of this solution are automation, inventory, and patch management."
"The solution was scalable."
"The remote support is the most valuable aspect of the solution."
"I like the remote control, audit, inventory, patch management, software management, and monitoring features."
"The most valuable piece of the puzzle for me is what they call Live Connect. It is the piece that allows you to support an end-user without having to take the keyboard and mouse."
"Kaseya VSA's best features are auditing and reporting."
"Inability to configure a rule-based management."
"It never functioned as intended."
"If you compare with other products, Manage Engine has some features that we like but are not present in Kaseya."
"The main difference would be the addition of audio transfer between the end-user and the remote connectivity software. That is the one critical piece that we are currently lacking."
"We actually upgraded the solution due to the fact that we needed the support for Apple devices. We haven't had a chance to test that part of the product just yet, however, that was our biggest criticism of the product prior to this most recent update."
"Kaseya VSA could be improved with more features to support the latest operating systems."
"I believe we should include a VSA license to provide complete endpoint management."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"The deployment process could be better."
Earn 20 points
Ivanti Patch for Endpoints is ranked 12th in Patch Management with 1 review while Kaseya VSA is ranked 6th in Patch Management with 12 reviews. Ivanti Patch for Endpoints is rated 8.0, while Kaseya VSA is rated 7.2. The top reviewer of Ivanti Patch for Endpoints writes "Helps us detect vulnerabilities; provides clear visibility, suitable for small to medium size companies". On the other hand, the top reviewer of Kaseya VSA writes "The scripting didn't fire, the reports didn't come back, and monitoring wasn't there". Ivanti Patch for Endpoints is most compared with GFI LanGuard and Microsoft Endpoint Configuration Manager, whereas Kaseya VSA is most compared with Microsoft Endpoint Configuration Manager, NinjaOne, Microsoft Windows Server Update Services, Datto Remote Monitoring and Management and Atera.
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