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Microsoft Configuration Manager vs VMware Aria Automation comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Microsoft Intune enhanced efficiency and savings by reducing costs, improving security, and streamlining IT processes with cloud management.
Sentiment score
1.0
Microsoft Configuration Manager enhances productivity and efficiency, with users valuing its operational streamlining despite Mac support challenges.
Sentiment score
7.4
VMware Aria Automation enhances efficiency, reduces workload, decreases VM creation time, improves productivity, and positively impacts business operations.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Importantly, when someone leaves the company, it helps protect document access on their devices.
 

Customer Service

Sentiment score
5.5
Microsoft Intune support experiences vary, with premium options praised for responsiveness and standard services criticized for inconsistency.
Sentiment score
5.7
Microsoft Configuration Manager's customer support is generally effective, with better experiences from higher-tier and premier support options.
Sentiment score
6.7
VMware Aria Automation's support is responsive and knowledgeable but sometimes inconsistent; premium plans offer faster resolutions.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
For technical support from Microsoft, I would rate them a nine.
We never had major issues to report or request support.
 

Scalability Issues

Sentiment score
6.7
Microsoft Intune is praised for its scalability and integration, supporting diverse organizations despite some challenges with macOS support.
Sentiment score
7.5
Microsoft Configuration Manager efficiently scales across environments, supports high user numbers, integrates with Intune, and aids cloud transitions.
Sentiment score
7.5
VMware Aria Automation is praised for its scalability, supporting large enterprises effectively with easy expansion and robust performance.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
The product is suitable for our size, handling 800 devices.
 

Stability Issues

Sentiment score
6.6
Microsoft Intune is highly stable, reliable, and efficiently manages updates, with user satisfaction ratings of eight to ten.
Sentiment score
7.0
Microsoft Configuration Manager is stable and reliable, requiring configuration and maintenance, with issues often stemming from external factors.
Sentiment score
6.8
VMware Aria Automation is stable, with occasional issues during integration, upgrades, or rare service failures, generally efficiently resolved.
We have not experienced downtime, bugs, or glitches.
Microsoft Intune has been very stable.
A couple of years ago, the performance was not as good as it is now, but there are noticeable backend improvements.
There were misconfigurations by our team rather than issues with the product itself.
 

Room For Improvement

Microsoft Intune faces challenges in reporting, compatibility, policy synchronization, requiring improvements in integration, UI, and feature granularity.
Microsoft Configuration Manager needs a streamlined interface, better integration, enhanced automation, improved scalability, and simplified remote management.
Users seek improved VMware Aria Automation integration, streamlined UI, enhanced documentation, and better cloud service pricing and interoperability.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
I can suggest that Microsoft Configuration Manager should get the Autopilot feature because Autopilot is the main part of Intune, and nowadays everybody is using Autopilot.
It operates for both of my products, however, as a product, it is complicated to integrate and automate with other products.
 

Setup Cost

Microsoft Intune offers cost-effective pricing bundled with Microsoft 365, especially beneficial for large organizations using integrated services.
Microsoft Configuration Manager is costly, especially for setup and licensing, but justified by robust features and integration capabilities.
VMware Aria Automation is cost-effective for cloud stability and integration, though pricing and licensing models can be confusing.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
 

Valuable Features

Microsoft Intune excels in device management with seamless Microsoft ecosystem integration, boosting productivity and security through centralized features.
Microsoft Configuration Manager streamlines IT processes with automation, integration, scalability, and comprehensive system management features for enterprises.
VMware Aria Automation streamlines multi-cloud operations, enhancing efficiency and agility with automation, customization, and intuitive user capabilities.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The product valuable for deployment recovery.
It helps us automate the workflow of creating many VMs and the TensorFlow key method.
We have strong regulations for maintaining compliance and mitigating risks with this product.
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
301
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Microsoft Configuration Man...
Ranking in Configuration Management
3rd
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
84
Ranking in other categories
Software Distribution (1st), Server Monitoring (6th), Patch Management (1st)
VMware Aria Automation
Ranking in Configuration Management
6th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
171
Ranking in other categories
Cloud Management (2nd), Network Automation (3rd), Cloud Security Posture Management (CSPM) (16th), Cloud Infrastructure Entitlement Management (CIEM) (5th)
 

Mindshare comparison

As of September 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.6% compared to the previous year. The mindshare of Microsoft Configuration Manager is 11.5%, down from 13.3% compared to the previous year. The mindshare of VMware Aria Automation is 5.3%, down from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
Microsoft Configuration Manager11.5%
VMware Aria Automation5.3%
Other73.8%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JunedBedrekar - PeerSpot reviewer
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
Le Quang Long - PeerSpot reviewer
Significantly streamlined operations with good automation that helps with simplifying workflows
It helps me build a big catalog and provide it to my end users. It helps us automate the workflow of creating many VMs and the TensorFlow key method. I do not meet many people to operate it live beforehand. It operates for both of my products, but as a product, it is complicated to integrate and automate with other products.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
12%
Government
11%
Computer Software Company
9%
Manufacturing Company
7%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise45
Large Enterprise151
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise63
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise24
Large Enterprise130
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages effi...
What's the difference between VMware vRA (automation) and vROps (operations)?
vROP is a virtualization management solution from VMWare. It is efficient and easy to manage. You can find anything y...
Is there any way to try VMware Aria Automation for free?
When it comes to VMware Aria Automation, you have three choices for free runs: Hands-on Lab (HOL) Advanced lab A fre...
Which sectors can benefit the most from VMware Aria Automation?
I was looking at VMware Aria Automation case studies recently and I got the impression that three main kinds of compa...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
VMware vRealize Automation, vRA, VMware DynamicOps Cloud Suite, SaltStack
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Rent-a-Center, Amway, Vistra Energy, Liberty Mutual
Find out what your peers are saying about Microsoft Configuration Manager vs. VMware Aria Automation and other solutions. Updated: July 2025.
866,744 professionals have used our research since 2012.