ITRS Geneos vs vRealize Network Insight comparison

ITRS and VMware are both solutions in the IT Infrastructure Monitoring category. ITRS is ranked #49 with an average rating of 5.0, while VMware is ranked #42 with an average rating of 8.3. ITRS holds a 1.2% mindshare in IM, compared to VMware’s 0.5% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 89% of VMware users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,906 Comparison Views

96% willing to recommend

vRealize Network Insight

Read 47 vRealize Network Insight reviews

1,734 Views
763 Comparison Views

89% willing to recommend

ITRS Geneos

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

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ITRS Geneos and vRealize Network Insight compete in the IT monitoring and network analysis category. ITRS Geneos seems to have the upper hand due to its robust real-time monitoring capabilities and customization options.

Features: ITRS Geneos provides real-time monitoring across multiple platforms, extensive plug-ins, and customizable dashboards, ideal for financial industries requiring instant alerts. vRealize Network Insight offers network flow visualization, advanced natural language queries, and comprehensive protocol analysis, crucial for troubleshooting and migration.

Room for Improvement: ITRS Geneos needs better reporting, dashboard flexibility, and cloud integration. Enhancements in documentation, historical data, and UI are necessary. vRealize Network Insight could be easier to use and more cost-efficient, with improved micro-segmentation features and broader support for non-Cisco devices.

Ease of Deployment and Customer Service: ITRS Geneos is praised for on-premises deployment flexibility and proactive customer support. vRealize Network Insight offers reliable customer service, though primarily on-premises. ITRS support is often highlighted as engaging at a near-development level.

Pricing and ROI: ITRS Geneos is regarded as expensive but justified by preventing severe incidents and supporting comprehensive monitoring needs. Its cost is offset by increased operability and preventing outages. vRealize Network Insight is also considered costly but effective in specific infrastructures, with the need for improvements in cost structures for larger environments.

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To learn more, read our detailed ITRS Geneos vs. vRealize Network Insight Report (Updated: August 2025).

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

vRealize Network Insight

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.2%, down from 1.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance

We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The clean and colorful UI and easy to use options like snooze and active times."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"I always appreciate Geneos's stability and ease of use."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

More ITRS Geneos pros

"It's a very powerful, very manageable product."

"compare-to-competition; I would recommend the product. I don't think there is any other product like this on the market right now."

"It helps a lot because, until now, we didn't have the tools to figure out the micro level, VM-to-VM kind of traffic; that was not in the current environment. We could not figure out VM-to-VM communication from the other tools. This is the tool which gives us end-to-end transparency."

"It provides deep visibility into what is happening with traffic and helps us manage our network."

"The gradual way the Network Insight shows you all the relevant information about your networks. It's pretty good. You can really dig deep deep inside and see where the problem is, where it comes from, what you have inside, how did you configure it. Also, it has alerts so you can have pretty much quite a big overview about your network. This is really something good."

"It allows us to go from virtual through NSX, up to the core, and see all of that in one pane of glass, it's pretty easy."

"The most valuable features are the monitoring and tracking. It's also intuitive and user-friendly. The screen looks exactly the same as the other appliances for VMware, so it's easy to navigate."

"It allowed us to set up NSX and to do microsegmentation, without all of the pain points of having to determine each port and each IP address that needed to have access, and which ones needed to be blocked."

More vRealize Network Insight pros

Cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

More ITRS Geneos cons

"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."

"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."

"There are some random glitches in the Web UI, but they are usually pretty cosmetic in nature. I don't really seem to use any browser other than Chrome with it. I also get some weird errors from time to time on the hardware NetFlow Collectors, where it doesn't sync data."

"If it were more application-aware, more descriptive; if it were able to determine the application that is actually doing the communication, that would be easier. More application information: which user or account it's accessing, is it accessing this application, doing these calls, if it is accessing a script, what script is it accessing. Things like that would provide deeper analytics so I can track what's going on. It would not just be, "These people shouldn't be talking," but who is actually doing these calls."

"If it had some kind of plugins with vSphere, more effective plugins with Horizon View or other VMWare products, if it had interconnectivity, I think it would be more effective than it is today."

"I would like to see more interoperability on the firewall and low balancer sides."

"There could be some deeper analytics into packet inspection and trace flows. It could use some kind of machine learning to look at Layer 7 traffic for potential malware or corrupt packets."

"In a very general way, I would like to see an improvement in interoperability with third-party product, from other vendors."

More vRealize Network Insight cons

Pricing and Cost Advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"I can say it's not that cheap because the licensing is a little bit costly"

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"vRealize Network Insight is expensive."

"It's a little expensive, but for what you're getting out of the product, you often see the trade-off. It depends on the type of licensing you have. It might be a little too pricey for some."

"They should include the product in NSX because it's important to have it for deployment."

"It's an expensive product because we have a lot of nodes."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."

"It has brought more money into our company."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

More vRealize Network Insight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Computer Software Company

14%

Manufacturing Company

11%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

See all answers

What is your experience regarding pricing and costs for vRealize Network Insight?

In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....

See all answers

What needs improvement with vRealize Network Insight?

There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...

See all answers

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Compared 13% of the time

VMware Aria Operations for Applications vs vRealize Network Insight

Compared 11% of the time

SolarWinds NPM vs vRealize Network Insight

Compared 10% of the time

Datadog vs vRealize Network Insight

Compared 8% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

vRealize Network Insight

July 2025

Download vRealize Network Insight product report

Also Known As

Geneos

Arkin

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

VMware

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

August 2025

Free Report: ITRS Geneos vs. vRealize Network Insight

Find out what your peers are saying about ITRS Geneos vs. vRealize Network Insight and other solutions. Updated: August 2025.

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