ITRS Geneos vs vRealize Network Insight comparison

ITRS and Broadcom are both solutions in the IT Infrastructure Monitoring category. ITRS is ranked #46 with an average rating of 5.0, while Broadcom is ranked #40 with an average rating of 8.3. ITRS holds a 1.1% mindshare in IM, compared to Broadcom’s 0.5% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,794 Comparison Views

96% willing to recommend

vRealize Network Insight

Read 47 vRealize Network Insight reviews

1,694 Views
745 Comparison Views

89% willing to recommend

ITRS Geneos

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

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ITRS Geneos and vRealize Network Insight compete in the IT monitoring and network analysis category. ITRS Geneos seems to have the upper hand due to its robust real-time monitoring capabilities and customization options.

Features: ITRS Geneos provides real-time monitoring across multiple platforms, extensive plug-ins, and customizable dashboards, ideal for financial industries requiring instant alerts. vRealize Network Insight offers network flow visualization, advanced natural language queries, and comprehensive protocol analysis, crucial for troubleshooting and migration.

Room for Improvement: ITRS Geneos needs better reporting, dashboard flexibility, and cloud integration. Enhancements in documentation, historical data, and UI are necessary. vRealize Network Insight could be easier to use and more cost-efficient, with improved micro-segmentation features and broader support for non-Cisco devices.

Ease of Deployment and Customer Service: ITRS Geneos is praised for on-premises deployment flexibility and proactive customer support. vRealize Network Insight offers reliable customer service, though primarily on-premises. ITRS support is often highlighted as engaging at a near-development level.

Pricing and ROI: ITRS Geneos is regarded as expensive but justified by preventing severe incidents and supporting comprehensive monitoring needs. Its cost is offset by increased operability and preventing outages. vRealize Network Insight is also considered costly but effective in specific infrastructures, with the need for improvements in cost structures for larger environments.

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To learn more, read our detailed ITRS Geneos vs. vRealize Network Insight Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

vRealize Network Insight

Ranking in Network Monitoring Software

40th

Ranking in IT Infrastructure Monitoring

40th

Average Rating

8.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.1%, down from 1.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
vRealize Network Insight	0.5%
ITRS Geneos	1.1%
Other	98.4%

IT Infrastructure Monitoring

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance

We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"Tons of default modules which are available out of the box"

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

More ITRS Geneos pros

"By doing dependency mapping, it makes migrations more efficient. There are less outages that require engineers to spend additional hours troubleshooting the migration failures."

"It gives the visibility that was either broken or there in pieces only. This solution provides a unified view of the whole system, back and forth. It has helped to reduce time to value, increase performance, more easily manage networks, and provide deep visibility."

"The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable."

"It's very user-friendly in the sense that the querying is just regular language like you and I speak or write. You don't need to know any SQL-query type of language to be able to get what you want out of it."

"The most valuable feature is the profiling of the applications for micro-segmentation... It has made the migration to NSX much easier. Most of the sys admins within the smaller silos, they have no idea what ports are needed to run their stuff at all. I am pretty sure the micro-segmentation would never, ever have occurred without it."

"The solution is extremely intuitive and user-friendly. When you log in to the application you are presented with a dashboard that is very reasonable for an initial user, and you can then customize it to your specific needs. But for all the data that we've found, we've only had to go through two or three drill-downs to get into that information."

"It provides deep visibility into what is happening with traffic and helps us manage our network."

"We can see everything going on in NSX and get a good picture of our environment."

More vRealize Network Insight pros

Cons

"The ITA, the post-incident analytics, could be improved."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"I would like better access to the data that is being collected."

More ITRS Geneos cons

"The only issue we have is that the solution does not always capture the host names."

"vRNI needs more remediation where it hooks into NSX."

"While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices."

"There could be some deeper analytics into packet inspection and trace flows. It could use some kind of machine learning to look at Layer 7 traffic for potential malware or corrupt packets."

"The only reason I would not give it a nine or a 10 is for cost reasons. It seems to be one of those things that really belongs as part of the product inherently and not as an add-on. That would be my only concern."

"The solution can be improved by making it more compatible with other brands, allowing for better integration."

"I want to be able to monitor a network flow that is approximately two weeks back, but I haven't found an easy way to do this."

"The solution is very much viewer centric and it would be nice if it would transcend just the virtual infrastructure."

More vRealize Network Insight cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

More ITRS Geneos pricing and cost advice

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

"We have spent less time investigating network flows, so it is absolutely cost-effective."

"They should include the product in NSX because it's important to have it for deployment."

"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."

"It has brought more money into our company."

"The solution has helped us to reduce time, increase performance, reduce costs, and even easily manage networks. We are probably seeing 10 to 20 percent labor savings because we are able to be very specific and focused on what we want to do. It ends up saving the customer money and makes us be more efficient on our cost deliveries."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"vRealize Network Insight is expensive."

More vRealize Network Insight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Computer Software Company

14%

Manufacturing Company

12%

Financial Services Firm

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	41

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

See all answers

What is your experience regarding pricing and costs for vRealize Network Insight?

In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....

See all answers

What needs improvement with vRealize Network Insight?

There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...

See all answers

Comparisons

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Compared 23% of the time

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Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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Compared 22% of the time

VMware Aria Operations for Applications vs vRealize Network Insight

Compared 14% of the time

DX NetOps vs vRealize Network Insight

Compared 12% of the time

SolarWinds NPM vs vRealize Network Insight

Compared 10% of the time

Goliath Performance Monitor vs vRealize Network Insight

Compared 10% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

vRealize Network Insight

September 2025

Download vRealize Network Insight product report

Also Known As

Geneos

Arkin

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

Broadcom

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

September 2025

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Find out what your peers are saying about ITRS Geneos vs. vRealize Network Insight and other solutions. Updated: September 2025.

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