ITRS Geneos vs vRealize Network Insight comparison

ITRS and Broadcom are both solutions in the IT Infrastructure Monitoring category. ITRS is ranked #45 with an average rating of 5.0, while Broadcom is ranked #38 with an average rating of 8.3. ITRS holds a 1.0% mindshare in IM, compared to Broadcom’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 89% of Broadcom users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,305 Views
1,851 Comparison Views

96% willing to recommend

vRealize Network Insight

Read 47 vRealize Network Insight reviews

2,191 Views
1,008 Comparison Views

89% willing to recommend

ITRS Geneos

vRealize Network Insight

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

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ITRS Geneos and vRealize Network Insight compete in the IT monitoring and network analysis category. ITRS Geneos seems to have the upper hand due to its robust real-time monitoring capabilities and customization options.

Features: ITRS Geneos provides real-time monitoring across multiple platforms, extensive plug-ins, and customizable dashboards, ideal for financial industries requiring instant alerts. vRealize Network Insight offers network flow visualization, advanced natural language queries, and comprehensive protocol analysis, crucial for troubleshooting and migration.

Room for Improvement: ITRS Geneos needs better reporting, dashboard flexibility, and cloud integration. Enhancements in documentation, historical data, and UI are necessary. vRealize Network Insight could be easier to use and more cost-efficient, with improved micro-segmentation features and broader support for non-Cisco devices.

Ease of Deployment and Customer Service: ITRS Geneos is praised for on-premises deployment flexibility and proactive customer support. vRealize Network Insight offers reliable customer service, though primarily on-premises. ITRS support is often highlighted as engaging at a near-development level.

Pricing and ROI: ITRS Geneos is regarded as expensive but justified by preventing severe incidents and supporting comprehensive monitoring needs. Its cost is offset by increased operability and preventing outages. vRealize Network Insight is also considered costly but effective in specific infrastructures, with the need for improvements in cost structures for larger environments.

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To learn more, read our detailed ITRS Geneos vs. vRealize Network Insight Report (Updated: December 2025).

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Ranking in IT Infrastructure Monitoring

45th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd)

vRealize Network Insight

Ranking in Network Monitoring Software

34th

Ranking in IT Infrastructure Monitoring

38th

Average Rating

8.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.0%, down from 1.3% compared to the previous year. The mindshare of vRealize Network Insight is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Market Share Distribution
Product	Market Share (%)
vRealize Network Insight	0.7%
ITRS Geneos	1.0%
Other	98.3%

IT Infrastructure Monitoring

Featured Reviews

Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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Shaijith KB

Senior System Specialist at General Directorate of Residence and Foreigners Affairs (GDRFA)

Comprehensive management and detailed reports benefit operations while improvements are needed in support and maintenance

We have Tanzu and OpenShift. We have OpenShift, Canonical, and the Tanzu one. The Tanzu platform from VMware is a Kubernetes platform. We haven't completely installed Tanzu yet; we installed the vROps part. vRealize Network Insight is beneficial because you can control the East-West traffic. vRealize has a component called NSX, which has East-West traffic controlling and micro-segmentation, that is one of the best options, and we have the layer extension, layer 2 extension possible through NSX. If you have anything accountable in any business, even in a candy business, having proper accountability on what you are selling and buying will save a lot. If you don't know what you're selling and buying, you will end up with a loss. My team does not use the flow analytics feature; we have a security and network monitoring team, which is a different SOC team. I am using it as an administrator internally. We perform different tasks including costing analysis, capacity management, and many other things. vRealize Network Insight has a concern about the maintenance part, as it requires a person to monitor it completely. It's not something you install and your report will be generated automatically. You have to work on this properly to get the insights. vRealize Network Automation, vRealize Operations, and vRealize Network Insight are completely related to the network. I cannot say much about these network aspects because I am on the operations side, but overall, the vRealize suite is good for reporting perspective or any ISO-related documentation; this is very helpful. The product is called vRealize Operations Manager, and now it is referred to as Aria or vAria. I am now a Senior System Specialist. We use different metrics because we have multiple departments, and we can monitor utilization and comparisons with the previous year. On a scale of one to ten, I rate this solution a seven.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."

"The clean and colorful UI and easy to use options like snooze and active times."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

More ITRS Geneos pros

"The most valuable feature for me is the different views that you can get when selecting an application or a VLAN. It shows you the traffic flows. It gives you a visual representation of something that, in text, just may not make as much sense."

"One of the most valuable features is the ability to look at the traffic flows, to look at NetFlow data."

"The gradual way the Network Insight shows you all the relevant information about your networks. It's pretty good. You can really dig deep deep inside and see where the problem is, where it comes from, what you have inside, how did you configure it. Also, it has alerts so you can have pretty much quite a big overview about your network. This is really something good."

"If we deploy NSX it shows us how the workflow will flow in the organization, what the roadblocks are, and what we need to do to overcome those hurdles. When we run this product, it gives us reports which describe problems with physical switches. We work with the network team to get them all resolved."

"It allows us to see how the network devices function as well as to see network glitches or fluctuations or dropping of packets."

"We get proper reporting on different aspects such as utilization and health monitoring reports, including throughput details and network latency, and there are many things we can obtain from there."

"I like being able to see the flows coming in and out of the product. In terms of monitoring network flows, we use it to verify whether or not different servers/applications should be communicating with each other."

"The initial setup was straightforward."

More vRealize Network Insight pros

Cons

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"The main feature that needs work is the Dashboard designer."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"I would like better access to the data that is being collected."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

More ITRS Geneos cons

"I would like to see more reporting features, more dashboards."

"I'd like to see better support for being able to search the hardware NetFlow data. It ingests fairly well, but you can't tell, in a lot of cases, what source the data came from. I'd like to see more support for picking specific sources. That way you could really make a compelling use case. There are also some difficulties where it can't exactly trace the path between source and destination but if you hit the reverse flow on the same search it shows the entire path."

"The product is slightly complex use, while still being user-friendly. It could use more training modules, as it is not a straightforward product."

"There's enough information there, especially in the visualizations, but I would love to see this in a kiosk mode, where I could have a dashboard for interested stakeholders to see and appreciate what's going on. Then, moving on to a more practical level for our Help Desk, our operations team could benefit by seeing, in real-time, a visual view of the network."

"I would like to see application identification. That would be cool."

"It just needs to be more reliable and more accurate. At some point, there are some things where it does not match properly."

"While it's not exactly a feature, what normally happens when we are trying to look at the VM flow portion is - although Network Insight does have options to integrate a few physical switches into it - we can't really get an end-to-end flow of the network. We might be using a few switches that are not supported by Network Insight. That is where they can improve, in the support for more physical switches and network devices."

"I would like to see more interoperability on the firewall and low balancer sides."

More vRealize Network Insight cons

Pricing and Cost Advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Pricing and licensing is based on the requirements."

"The pricing seems reasonable. We're happy enough with it."

More ITRS Geneos pricing and cost advice

"It's an expensive product because we have a lot of nodes."

"Cost always has room for improvement, you could always make it cheaper. But I think it's a good value for what you pay for it."

"It has brought more money into our company."

"They should include the product in NSX because it's important to have it for deployment."

"It reduces costs. It takes something that may be challenging and makes it more usable and visual by being able to bring in tools, seeing what their impact is, such as microsegmentation and application rationalization, and seeing it quickly."

"vRealize Network Insight is expensive."

"The solution has reduced the time that we spend on other products. For example, with NSX, we were able to quickly find things that we would normally spend days trying to figure out."

"I rate vRealize Network Insight's pricing a seven point five out of ten."

More vRealize Network Insight pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

70%

Computer Software Company

Construction Company

Outsourcing Company

Manufacturing Company

14%

Computer Software Company

12%

Healthcare Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	9
Large Enterprise	41

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about vRealize Network Insight?

The tool's ease of configuration and use and the availability of information and artifacts through professional services and the web are key factors that customers find valuable.

See all answers

What is your experience regarding pricing and costs for vRealize Network Insight?

In VMware you have to buy a separate license for it. We have VVF and VCF-type of licenses, and if you want to go with this NSX and sort of higher-end professional services, you need to go with VCF....

See all answers

What needs improvement with vRealize Network Insight?

There is room for improvement as not all cases are getting resolved, and we often do not get L3 support directly, having to go through L1 and L2, resulting in delays that usually are a headache for...

See all answers

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Compared 6% of the time

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Compared 6% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

January 2026

Download ITRS Geneos product report

Buyer's Guide

vRealize Network Insight

December 2025

Download vRealize Network Insight product report

Also Known As

Geneos

Arkin

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.

Broadcom

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

NTTi3, VCIX-NV, VMware Networking and Security Business Unit, Illumio, CompuNet

Buyer's Guide

ITRS Geneos vs. vRealize Network Insight

December 2025

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