We performed a comparison between ITRS Geneos and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."
"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"The ability to view all of these different logs, then drilling down into specific times or into specific data sources, has proved to be the greatest aspect in decreasing our troubleshooting overhead time."
"I like the ease with which dashboards can be created."
"The most valuable feature is the DSS, also known as SPL, because it allows users to script advanced queries with limited knowledge."
"Splunk Enterprise Security comes with 300 pre-deployed use cases that can be easily customized to meet the specific needs of our organization, without the need to purchase additional tools."
"We can automatically suspend or terminate suspicious sessions."
"I have also been able to take advantage of some of the more complex statistical capabilities when analyzing logs."
"Its compatibility with other SIEMS is very useful."
"Splunk has helped improve our company's resilience level."
"It needs to be easier to configure, especially with the JMX plugins."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"ITRS Geneos cloud monitoring is very weak and can use improvement."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"The historical data extraction needs improvement. I would like the capability of taking data and having it trend longer."
"I find the graphical options really limited and you don't have enough control over how to display the data that you want to see."
"The solution could improve by increasing the performance. We have run into problems when large amounts of data are processed."
"Writing queries is a bit complicated sometimes."
"Its pricing is extremely high. There are other tools out in the market that are competitive. They do not necessarily have all the functionality, but they are competitive. The professional services we have used have been high as well in comparison to the market."
"It can be tough to determine if you are getting all of the value out of your investment at times."
"While scheduled reports can be embedded, Splunk dashboard can not be embedded directly without enabling cross origin."
"The only improvement I am expecting is the cost of the licensing. Clients are going to other solutions just because of the cost."
ITRS Geneos is ranked 11th in Application Performance Monitoring (APM) and Observability with 57 reviews while Splunk Enterprise Security is ranked 2nd in Security Information and Event Management (SIEM) with 228 reviews. ITRS Geneos is rated 8.2, while Splunk Enterprise Security is rated 8.4. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and New Relic, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and Elastic Security. See our ITRS Geneos vs. Splunk Enterprise Security report.
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