"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The VPN is one of the solution's most valuable features for us."
"The most valuable feature is application monitoring."
"The stability of New Relic APM is very good."
"It does everything we wanted it to do."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The monitoring so far has been good and we are happy with it."
"The simplicity of the dashboard is very good."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."
"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"You can use it to gather syslog messages from anything."
"The logs on the solution are excellent."
"The indexing and data collection are valuable."
"Splunk would be my choice for the presentation layer because it comes with inbuilt reports and a dashboard that you can customize."
"I have found the installation can be of medium difficulty to very complex depending on the use case."
"The most valuable features of the solution are it is straightforward to use and the documentation is good for finding out how to get the data you are looking for."
"Splunk has machine learning which is a valuable feature."
"The most valuable feature is the log aggregation, being able to scan through all of the logs."
"It would be nice if there were pre-made dashboards."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"It is very difficult to award the service level cycles at an endpoint level."
"They should bring the pricing down to be more competitive."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"Mobile phone integration is probably not as rich as it could be."
"Its interface could be improved."
"Technical support needs to be more responsive."
"The analytics of Splunk could be improved."
"Endpoint access is the only issue I can think to mention, even though the endpoint access we have with Cisco is fine."
"I feel the solution to be too slow."
"The solution has a high learning curve for users. It's a little complicated when you're trying to figure out all the features and what they do."
"Deployment is not difficult but the lock sources and configurations can take time."
"It's difficult to set up initially, and their billing model is also a bit complicated."
ITRS Geneos is ranked 6th in Application Performance Management (APM) with 5 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. ITRS Geneos is rated 8.6, while Splunk is rated 8.2. The top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". ITRS Geneos is most compared with AppDynamics, Dynatrace, Zabbix, Nagios XI and Elastic Observability, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace, IBM QRadar and Azure Monitor.
We monitor all Application Performance Management (APM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
