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ITRS Geneos vs Power Admin PA Server Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (64th)
Power Admin PA Server Monitor
Ranking in IT Infrastructure Monitoring
74th
Average Rating
6.0
Number of Reviews
2
Ranking in other categories
Server Monitoring (30th)
 

Mindshare comparison

As of April 2026, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 0.9%, down from 1.3% compared to the previous year. The mindshare of Power Admin PA Server Monitor is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.9%
Power Admin PA Server Monitor0.4%
Other98.7%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.
it_user225771 - PeerSpot reviewer
IT Network Engineer at a engineering company with 51-200 employees
The setup is straightforward, but t​he satellite service installation file could be separated from the server one.
* The status overview page provides a state of computers monitored and provides quickly what users need to focus on * The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure * The licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"It allowed us to deal with incidents in real time, reducing the impact on the business by allowing them to keep trading, therefore not losing money."
"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."
"ITRS Geneos is very well known in the financial services community as being the best platform to monitor real time data infrastructures and the application does what it says on the tin."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."
"Tons of default modules which are available out of the box"
"The possibility to develop your own VB scripts."
"The satellite service installed on remote computers is an easy way to add clients, plus it's easy to deploy and to configure the licence is perpetual and not linked to one computer, so it's possible to remove a licence from one computer and use it on another with no extra cost"
 

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"I would like better access to the data that is being collected."
"I had issues scaling it and ended up having to distribute the load over seven gateways."
"I believe the product has to improve on reporting."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort."
"There is a one-second ceiling on responses to rule breaches."
"As far as I know, ITRS does not have integration with any version control system."
"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."
"Basic monitoring on Unix was working really well but it didn't really help under machines in Windows Domain Controller."
"The satellite service installation file could be separated from the server one. It would reduce the size of the file, and reduce the time to deploy on weak connections."
 

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"Pricing and licensing is based on the requirements."
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Top Industries

By visitors reading reviews
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
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Also Known As

Geneos
PA Server Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Sauder Woodworking, Symantec, Microsoft, Skull Candy, NASA, Xerox, Chevron
Find out what your peers are saying about ITRS Geneos vs. Power Admin PA Server Monitor and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.