ITRS Geneos vs Opsview comparison

ITRS Geneos and Opsview are both solutions in the Network Monitoring Software category. ITRS Geneos is ranked #73, while Opsview is ranked #43 with an average rating of 8.0. ITRS Geneos holds a 0.6% mindshare in NMS, compared to Opsview’s 1.0% mindshare. Additionally, 96% of ITRS Geneos users are willing to recommend the solution, compared to 100% of Opsview users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

6,273 Views
2,384 Comparison Views

96% willing to recommend

Opsview

Read 25 Opsview reviews

4,172 Views
2,920 Comparison Views

100% willing to recommend

ITRS Geneos

Opsview

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Opsview and ITRS Geneos are enterprise IT monitoring solutions. Opsview has the upper hand with affordable pricing and robust support services while ITRS Geneos is preferred for advanced monitoring capabilities suitable for complex IT environments.

Features: Opsview offers comprehensive network, server, and application monitoring with customizable dashboards and alerts. ITRS Geneos provides real-time analytics, extensive integration capabilities, and excels in advanced monitoring for complex data analysis.

Room for Improvement: Opsview could enhance its real-time data analysis and expand integration options to handle more complex IT environments. ITRS Geneos could simplify its deployment process and make its pricing more accessible for smaller organizations. Both products could improve ease of use to better serve varied customer needs.

Ease of Deployment and Customer Service: Opsview is known for straightforward deployment and accessible support services, making it suitable for smaller IT teams. ITRS Geneos, while more complex in deployment due to its advanced capabilities, provides expert-level customer service and support for intricate system configurations.

Pricing and ROI: Opsview has lower setup costs and reliable support contributing to a favorable ROI and is a cost-effective choice for organizations with limited budgets. Despite the higher initial investment, ITRS Geneos achieves strong ROI by enhancing operational efficiency in large-scale projects.

To learn more, read our detailed ITRS Geneos vs. Opsview Report (Updated: April 2026).

Buyer's Guide

ITRS Geneos vs. Opsview

April 2026

Download the complete report

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

73rd

Ranking in IT Infrastructure Monitoring

51st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (48th)

Opsview

Ranking in Network Monitoring Software

43rd

Ranking in IT Infrastructure Monitoring

36th

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Server Monitoring (20th), Cloud Monitoring Software (25th)

Mindshare comparison

As of May 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of Opsview is 1.0%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Opsview	1.0%
ITRS Geneos	0.6%
Other	98.4%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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reviewer1898607

Partner Technical Support & Escalation Manager at a tech vendor with 51-200 employees

Real-time dashboards have improved our deployment monitoring and incident response

We are using Opsview ourselves, rather than being a consultant or a reseller. We do not use its auto-discovery feature. We do not utilize its API driven architecture. I do not know what metrics we use to assess the effectiveness of Opsview's hybrid IT monitoring. Overall, I am pretty satisfied with Opsview as it is good for what it does. I do not know if Grafana has any other advantages besides better stats, as I am not involved in that side. Based on my experience, I would still recommend Opsview to others as it is good for what it does. I gave this review a rating of 8.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."

"The ITRS central Help Desk is absolutely awesome."

"Custom script toolkits"

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down; it is automatically monitoring everything and reduces manual effort."

"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."

"We have been able to monitor the repeated critical alerts and work on producing a more stable environment for our customers."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

More ITRS Geneos pros

"As a busy sysadmin that wears many hats, it is a relief to deal with this product and the Opsview staff."

"Customer service is great; always responsive, within minutes at times."

"Our support team are more responsive to failures and potential problems by using the Opsview Monitoring System."

"Opsview provides all the functionality of NetSaint and Nagios but with the simplicity of a GUI front end, using MySQL to centralize configuration."

"The fully-extensible event handling has enabled us to reduce on-call incidents by more than 90%."

"For me, scalability and reliability are the product's most valuable features."

"It's a good solution. It covers all aspects of monitoring purposes."

"I am satisfied with the overall product since it works well…It is a stable solution."

More Opsview pros

Cons

"The main feature that needs work is the Dashboard designer."

"I would like better access to the data that is being collected."

"There is are issues with the compatibility of plugins with AIX servers."

"The interface can sometimes be a little complicated."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"The graphical interface is nice but could be improved."

"I would like better access to the data that is being collected."

"Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"Customized reporting can be improved."

"It can be a little bit flaky with the agent on VMware."

"I wish they'd update the iOS app, which, I think, is the same version I used back in 2012 or so."

"Hard to say, some minor changes could help improve ease of configuring (which have already been requested and are now on the roadmap)."

"The graphing feature needs work, although it has been rewritten in release 5.0 and we have yet to deploy it."

"We are starting to hit the limits of how we can scale out."

"There is one feature that I've been requesting for a while now. Going back to this multi-tenancy thing, right now the tenants can't create their own service checks, so that's still a process they have to get with us."

"In Opsview 4.6.3, there is no provision for making bulk changes to monitored servers via the GUI, though it is possible to custom-script bulk changes via the API."

More Opsview cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"You will get the best price if you get a single global deal."

"The pricing seems reasonable. We're happy enough with it."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

More ITRS Geneos pricing and cost advice

"The solution is not cheap. I think that the pricing is a little bit on the high side."

"The solution is priced similarly to other tools offering similar features."

"I would rate pricing a seven out of ten, where ten is the highest price."

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Top Industries

By visitors reading reviews

Financial Services Firm

63%

Computer Software Company

Construction Company

Outsourcing Company

Computer Software Company

13%

Construction Company

12%

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	5
Large Enterprise	9

Questions from the Community

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Earn 20 points

What needs improvement with Opsview Monitor?

There is always room for improvement, and part of the reason we're looking at Grafana is because there are things it can do that Opsview cannot do as well. Grafana does have features that I think m...

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What is your primary use case for Opsview Monitor?

Our primary use case is monitoring our deployments.

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What advice do you have for others considering Opsview Monitor?

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Compared 8% of the time

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Compared 7% of the time

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Compared 5% of the time

Grafana vs ITRS Geneos

Compared 4% of the time

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Compared 4% of the time

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Compared 11% of the time

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Compared 8% of the time

Datadog vs Opsview

Compared 8% of the time

PRTG Network Monitor vs Opsview

Compared 7% of the time

SolarWinds NPM vs Opsview

Compared 7% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2026

Download ITRS Geneos product report

Buyer's Guide

Opsview

May 2026

Download Opsview product report

Also Known As

Geneos

Opsview Monitor, Opsview Enterprise

Overview

ITRS Geneos offers a customizable platform for real-time monitoring with minimal system impact, facilitating insights across multiple platforms. Known for its scalability, it efficiently integrates with other tools, supporting industries with its proactive monitoring capabilities.

ITRS Geneos allows users to effectively manage financial services infrastructure by monitoring trading systems, treasury management, and FX operations. It provides real-time dashboards to track server uptime, application performance, and health metrics. Users benefit from its enterprise-wide data aggregation, alerting features, and script adaptability while needing improvement in cloud monitoring and AI-based predictive functionalities. The tool's setup requires some expertise, suggesting a need for more intuitive solutions.

What are the most important features of ITRS Geneos?

Customizable Dashboards: Enables real-time analytics across platforms.
Lightweight Netprobe: Facilitates efficient data aggregation with minimal impact.
Plugin Support: Ensures extensive compatibility and integration.
Proactive Monitoring: Allows for early issue detection and resolution.
Script Adaptability: Supports tailored solutions for specific requirements.

What benefits and ROI should be considered?

Minimized Manual Intervention: Automation features reduce manual tasks.
Scalability: Easily accommodates growing enterprise needs.
Integration Capabilities: Works seamlessly with existing tools.
Insightful Dashboards: Provides actionable metrics for decision making.

ITRS Geneos is prominently utilized in financial sectors. Banks and financial institutions leverage its capabilities to monitor infrastructure and application performance, optimizing trading systems and FX operations. It builds comprehensive dashboards, offering valuable insights into server health, application logs, and network performance, contributing significantly to operational efficiency.

ITRS

Opsview provides advanced monitoring for system availability, service metrics, and resource usage with flexibility and scalability tailored for global networks.

Opsview delivers comprehensive monitoring through its flexible alert framework, web GUI, and integration with Nagios plugins. It facilitates seamless server additions, supports multi-tenancy, and offers scalability with a MySQL backend. Configuring new hosts and services is straightforward, while advanced services like cloning and alert noise reduction enhance user experience. Users mention room for improvement in the API, database support, and features like bulk changes in the GUI. Despite these aspects, Opsview is preferred for cloud and client monitoring across multiple geographical points.

What are Opsview's most important features?

Flexible Alert Framework: Allows customized alerting rules to suit diverse needs.
Web GUI and Dashboard: Intuitive interfaces for real-time monitoring and data visualization.
Integration with Nagios: Compatible with a wide range of plugins for extended functionality.
Multi-Tenancy: Supports multiple users with isolated data views.
API and Automation: Streamlines management and operational workflows.
Distributed Monitoring: Ensures reliable performance across global networks.

What benefits or ROI are users experiencing?

Scalability: Adapts to growing infrastructure with ease.
Ease of Configuration: Simplifying initial setup and ongoing adjustments.
Accurate Alerting: Reduces false positives, improving response efficiency.
System Stability: Consistent performance with minimal downtime.
Comprehensive Support: Extensive integration and customization options.

Opsview proves valuable in cloud environments for monitoring resource availability and performance. Organizations deploy it for both internal and client-facing monitoring across global regions, benefiting from enhanced event triggers and automation opportunities, particularly in deployment monitoring and service tracking.

ITRS

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

IBM, BT, Cisco, Sky, UPS, Capgemini, Visolit, Fujitsu Services UK, UKCloud, Massachusetts Insitute of Technology, Cornell University, Incomm

Buyer's Guide

ITRS Geneos vs. Opsview

April 2026

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