ITRS Geneos vs NETSCOUT vSTREAM comparison

ITRS and NETSCOUT are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while NETSCOUT is ranked #82. ITRS holds a 0.6% mindshare in NMS, compared to NETSCOUT’s 0.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,225 Views
1,183 Comparison Views

96% willing to recommend

NETSCOUT vSTREAM

Read 3 NETSCOUT vSTREAM reviews

453 Views
417 Comparison Views

100% willing to recommend

ITRS Geneos

NETSCOUT vSTREAM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and NETSCOUT vSTREAM are competitive products in the realm of IT environment optimization. ITRS Geneos appears to have an edge in customizable application-level monitoring, while NETSCOUT vSTREAM stands out in comprehensive network monitoring and diagnostics.

Features: ITRS Geneos offers real-time monitoring, customizable alerting, and detailed application-level insights particularly beneficial for financial services. NETSCOUT vSTREAM provides in-depth packet-level analysis, broad network visibility, and emphasis on application performance from a network perspective.

Room for Improvement: ITRS Geneos could enhance its network-level monitoring features, offer more intuitive user interfaces, and improve analytics aimed at non-financial sectors. NETSCOUT vSTREAM might benefit from more streamlined application monitoring, better integration with non-network systems, and a more simplified deployment process for smaller enterprises.

Ease of Deployment and Customer Service: ITRS Geneos supports a flexible deployment model that integrates easily into existing infrastructures, backed by responsive customer support. NETSCOUT vSTREAM efficiently deploys in cloud and virtual environments, offering robust support to ensure effective network monitoring. Its cloud adaptability presents a distinct advantage over ITRS Geneos in dynamic IT settings.

Pricing and ROI: ITRS Geneos usually involves a higher initial setup cost yet delivers substantial ROI through its detailed analytics tailored for financial operations. NETSCOUT vSTREAM, though initially investment-intensive, promises compelling ROI through its network performance optimization benefits. Choosing between them depends on whether the priority is application monitoring ROI or network-centric returns.

To learn more, read our detailed ITRS Geneos vs. NETSCOUT vSTREAM Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. NETSCOUT vSTREAM

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (48th)

NETSCOUT vSTREAM

Ranking in Network Monitoring Software

82nd

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of NETSCOUT vSTREAM is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Keval Lodaya

Network Engineer at Inniti Network Solution

A user-friendly solution that is easy to install and improves visibility

I would like to see improvements made to the user guide. From my personal experience, it is helpful to see a list of steps describing what to do next in different situations. An example is what to do and what to back up in the case of certain types of failure. There are also cases where a customer can't understand specific features. Enhancements to the user guide would be helpful for this. More features for network fragmentation would be helpful.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"The clean and colorful UI and easy to use options like snooze and active times."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"I always appreciate Geneos's stability and ease of use."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

More ITRS Geneos pros

"vSTREAM gives us better visibility and reporting about our network infrastructure, allowing for cost-optimization."

"One of the valuable features is the packet decoding."

Cons

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"Data visualization – real time and historical – is a weakness."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

More ITRS Geneos cons

"I would like for it to have a smaller footprint of the virtual appliance and better performance."

"I would like to see improvements made to the user guide."

"Room for improvement exists in filtering in the packet decode."

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

More ITRS Geneos pricing and cost advice

"Licensing is quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Financial Services Firm

14%

Computer Software Company

12%

Energy/Utilities Company

11%

Government

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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Compared 100% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

July 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

July 2025

Download NETSCOUT vSTREAM product report

Also Known As

Geneos

vSTREAM

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments. The vSTREAM virtual appliance is ideal for monitoring service-critical traffic running within virtualized or cloud infrastructures, either locally on a host or as an aggregation point for multiple hosts. With complete visibility across physical, virtual and cloud networks, the vSTREAM virtual appliance presents real-time views of end-to-end call trace data and network-wide KPIs, to protect the reliability and availability of networks and application services.

NETSCOUT

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Metropolitan Police Agency, Banpara, PropertyRoom.com

Buyer's Guide

ITRS Geneos vs. NETSCOUT vSTREAM

July 2025

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