ITRS Geneos vs NETSCOUT vSTREAM comparison

ITRS and NETSCOUT are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while NETSCOUT is ranked #79. ITRS holds a 0.5% mindshare in NMS, compared to NETSCOUT’s 0.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of NETSCOUT users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

NETSCOUT vSTREAM

Read 3 NETSCOUT vSTREAM reviews

432 Views
333 Comparison Views

100% willing to recommend

ITRS Geneos

NETSCOUT vSTREAM

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and NETSCOUT vSTREAM are competitive products in the realm of IT environment optimization. ITRS Geneos appears to have an edge in customizable application-level monitoring, while NETSCOUT vSTREAM stands out in comprehensive network monitoring and diagnostics.

Features: ITRS Geneos offers real-time monitoring, customizable alerting, and detailed application-level insights particularly beneficial for financial services. NETSCOUT vSTREAM provides in-depth packet-level analysis, broad network visibility, and emphasis on application performance from a network perspective.

Room for Improvement: ITRS Geneos could enhance its network-level monitoring features, offer more intuitive user interfaces, and improve analytics aimed at non-financial sectors. NETSCOUT vSTREAM might benefit from more streamlined application monitoring, better integration with non-network systems, and a more simplified deployment process for smaller enterprises.

Ease of Deployment and Customer Service: ITRS Geneos supports a flexible deployment model that integrates easily into existing infrastructures, backed by responsive customer support. NETSCOUT vSTREAM efficiently deploys in cloud and virtual environments, offering robust support to ensure effective network monitoring. Its cloud adaptability presents a distinct advantage over ITRS Geneos in dynamic IT settings.

Pricing and ROI: ITRS Geneos usually involves a higher initial setup cost yet delivers substantial ROI through its detailed analytics tailored for financial operations. NETSCOUT vSTREAM, though initially investment-intensive, promises compelling ROI through its network performance optimization benefits. Choosing between them depends on whether the priority is application monitoring ROI or network-centric returns.

To learn more, read our detailed ITRS Geneos vs. NETSCOUT vSTREAM Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. NETSCOUT vSTREAM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)

NETSCOUT vSTREAM

Ranking in Network Monitoring Software

79th

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of NETSCOUT vSTREAM is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Moreno Musardo

Consultant

Troubleshooting at the packet level helps us resolve issues more quickly

The solution provides increased visibility during an IT deployment. It enables us to troubleshoot a service when it is down. As we expand our company, more users are using the tool to quickly resolve issues. It helps us and them get to root cause quickly. For example, last week a DNS was not running anymore. We checked the packet and saw that there was a buffer overload. It has cut our overall troubleshooting time. Sometimes it took a month to troubleshoot something that we can now do within days. nGenius has helped increase application or network uptime. The DNS I mentioned is now a better server with more capacity than before, because of our troubleshooting. We see a measurable decrease in mean time to know and mean time to repair. We see that when our customers are using this tool, their stability on the link is getting better and better, every time they use it. Also, we use the solution for unified communication application performance and it helps with uptime and end-user experience. Sometimes the quality of voice calls is not good enough, so we use the Media Monitor to check the quality in real-time.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

More ITRS Geneos pros

"One of the valuable features is the packet decoding."

"vSTREAM gives us better visibility and reporting about our network infrastructure, allowing for cost-optimization."

Cons

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"The ITA, the post-incident analytics, could be improved."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

More ITRS Geneos cons

"I would like to see improvements made to the user guide."

"I would like for it to have a smaller footprint of the virtual appliance and better performance."

"Room for improvement exists in filtering in the packet decode."

Pricing and Cost Advice

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"You will get the best price if you get a single global deal."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"Licensing is quite expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Financial Services Firm

14%

Computer Software Company

13%

Government

12%

Energy/Utilities Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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NETSCOUT nGeniusONE vs NETSCOUT vSTREAM

Compared 100% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

April 2025

Download NETSCOUT vSTREAM product report

Also Known As

Geneos

vSTREAM

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

The vSTREAM virtual appliance complements existing Adaptive Session Intelligence (ASI)-based instrumentation to provide the same level of visibility within virtualized and cloud infrastructures that is already possible in physical environments. The vSTREAM virtual appliance is ideal for monitoring service-critical traffic running within virtualized or cloud infrastructures, either locally on a host or as an aggregation point for multiple hosts. With complete visibility across physical, virtual and cloud networks, the vSTREAM virtual appliance presents real-time views of end-to-end call trace data and network-wide KPIs, to protect the reliability and availability of networks and application services.

NETSCOUT

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Metropolitan Police Agency, Banpara, PropertyRoom.com

Buyer's Guide

ITRS Geneos vs. NETSCOUT vSTREAM

April 2025

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