No more typing reviews! Try our Samantha, our new voice AI agent.

ITRS Geneos vs Netrounds comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
37th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
58
Ranking in other categories
Application Performance Monitoring (APM) and Observability (33rd), IT Infrastructure Monitoring (28th)
Netrounds
Ranking in Network Monitoring Software
97th
Average Rating
9.0
Number of Reviews
3
Ranking in other categories
Network Diagnostics (3rd)
 

Mindshare comparison

As of October 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.7%, up from 0.5% compared to the previous year. The mindshare of Netrounds is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
ITRS Geneos0.7%
Netrounds0.4%
Other98.9%
Network Monitoring Software
 

Featured Reviews

Ravi ShankarSundarasan - PeerSpot reviewer
Senior Enterprise Cloud Architect at Blue Yonder
Real-time monitoring has improved incident response and supports proactive anomaly detection
The advantages and strong points of ITRS Geneos for me personally are seamless integration with existing systems as well as upcoming modern systems. The user interface is really good. From a management point of view, these are the key aspects with respect to the user interface and seamless integration. We get very good community support for this product. ITRS Geneos has impacted my organization positively, and I would rate it 4.5 out of 5.
it_user738366 - PeerSpot reviewer
Head of Network Operations at a tech company with 51-200 employees
​Fast and easy notification of problems on the network
Network quality monitoring of multicast TV channels and other network monitorings. This product gives us a good historical overview over the network and quick alarms for problems Fast and easy notification of problems on the network. The web GUI Grouping of jobs Making your own dashboards…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."
"It's catching things that are going wrong before they become catastrophic, in most cases."
"The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface."
"It is the most adaptable product so you should go-ahead and use it."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."
"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."
"Customer Service: Very good. Technical Support: Very good."
"Network quality monitoring of multicast TV channels and other network monitorings."
"The live packet capture feature enables quicker troubleshooting and better network monitoring."
 

Cons

"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"A bit complex"
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"In some cases Netprobe can be unstable."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."
"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."
"The web interface is ok, but I would like to see if it was possible to group jobs better and to create our own dashboards."
 

Pricing and Cost Advice

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"You will get the best price if you get a single global deal."
"Pricing and licensing is based on the requirements."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
915,383 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
47%
Outsourcing Company
10%
Construction Company
7%
Manufacturing Company
6%
Construction Company
15%
Financial Services Firm
13%
Outsourcing Company
11%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise40
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
I do not have the pricing information because it lies with the finance team.
What needs improvement with ITRS Geneos?
I do not see much room for improvement. Support for data cloud platforms could be great. Modern cloud platforms and data cloud platforms require more attention from the product.
What is your primary use case for ITRS Geneos?
I was using ITRS Geneos at HSBC. I have been using this product for more than two years. I have 20 years of experience working in IT with software in general. I am working with an on-premises deplo...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Telenor, Sappa, Clas Ohlson, Netnordic, Kabelnoord, Lunet
Find out what your peers are saying about ITRS Geneos vs. Netrounds and other solutions. Updated: September 2026.
915,383 professionals have used our research since 2012.