ITRS Geneos vs Juniper Mist Premium Analytics comparison

ITRS and Juniper are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while Juniper is ranked #47 with an average rating of 8.0. ITRS holds a 0.5% mindshare in NMS, compared to Juniper’s 0.4% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Juniper users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

Juniper Mist Premium Analytics

Read 3 Juniper Mist Premium Analytics reviews

706 Views
445 Comparison Views

100% willing to recommend

ITRS Geneos

Juniper Mist Premium Analytics

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ITRS Geneos and Juniper Mist Premium Analytics compete in the network monitoring and analytics category. ITRS Geneos leads with faster problem resolution through robust support, while Juniper Mist stands out for its advanced AI-driven features.

Features: ITRS Geneos offers real-time monitoring, comprehensive visibility into network performance, and seamless system integration for tailored solutions. Juniper Mist provides AI-driven insights, predictive analytics for enhanced network reliability, and performance optimization, appealing to enterprises seeking innovative technology.

Room for Improvement: ITRS Geneos could benefit from simplifying its deployment process, enhancing integration flexibility, and expanding AI capabilities. Juniper Mist could improve customer service responsiveness, further refine AI algorithms for accuracy, and increase integration with third-party tools.

Ease of Deployment and Customer Service: ITRS Geneos involves complex deployment but benefits from highly responsive customer service. Juniper Mist offers a cloud-based model for streamlined implementation, particularly fitting for organizations with limited IT resources, although its customer service response time could improve.

Pricing and ROI: ITRS Geneos has a higher initial setup cost, offering significant long-term ROI for detailed real-time data needs. Juniper Mist is initially more economical and delivers high ROI through advanced analytics, beneficial for businesses focused on innovation and efficiency.

To learn more, read our detailed ITRS Geneos vs. Juniper Mist Premium Analytics Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. Juniper Mist Premium Analytics

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (42nd)

Juniper Mist Premium Analytics

Ranking in Network Monitoring Software

47th

Average Rating

8.0

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Has a single dashboard, but is expensive

We use this solution to manage our mission environment The single dashboard is a valuable feature. The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten. Overall, I rate the solution a seven out of…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"Custom script toolkits"

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

More ITRS Geneos pros

"The solution is stable due to its Cloud-based nature, which eliminates downtime or crashing issues."

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

Cons

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The main feature that needs work is the Dashboard designer."

"It needs to be easier to configure, especially with the JMX plugins."

More ITRS Geneos cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"Before October 2024, there was room for improvement in the UI to make it more user-friendly. The Client Insight page on Juniper Mist Premium Analytics could be made simpler."

Pricing and Cost Advice

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

"You will get the best price if you get a single global deal."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

More ITRS Geneos pricing and cost advice

"The solution is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

Comparisons

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Compared 23% of the time

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Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 42% of the time

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Compared 24% of the time

Meraki Dashboard vs Juniper Mist Premium Analytics

Compared 16% of the time

Checkmk vs Juniper Mist Premium Analytics

Compared 10% of the time

InfluxDB vs Juniper Mist Premium Analytics

Compared 8% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

May 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

April 2025

Download Juniper Mist Premium Analytics product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

Juniper

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available

Buyer's Guide

ITRS Geneos vs. Juniper Mist Premium Analytics

April 2025

Free Report: ITRS Geneos vs. Juniper Mist Premium Analytics

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