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ISL Online vs VNC Connect comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ISL Online
Ranking in Remote Access
32nd
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
VNC Connect
Ranking in Remote Access
17th
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of ISL Online is 1.3%, up from 1.1% compared to the previous year. The mindshare of VNC Connect is 3.1%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
VNC Connect3.1%
ISL Online1.3%
Other90.2%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
ErikDas - PeerSpot reviewer
Owner at Cherub
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.
Jose Miguel Moya - PeerSpot reviewer
SACTA Architect at MRInformatica
Easy to deploy, but scalability needs improvement
There are no specific challenges I faced while using the product. I haven't used the solution to support any AI-driven projects. In our company, we need to have remote access to our labs because if not, people have to move to the laboratory, and we will spend a lot of time working. I don't know the features of VNC Connect that improved our company's support capabilities. I rate the tool a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Microsoft Intune has positively impacted our organization by improving our overall security posture through enforcing compliance policies and reducing access from unmanaged devices."
"Intune has automated the deployment of patches and applications, which is more efficient and easier. It allows us to deploy applications, packages, Windows updates, and security updates like BitLocker encryption more efficiently and easily."
"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."
"The most valuable feature is the policy CSPs."
"The ability to (somewhat) manage full Windows 10 computers including EXE-based or MSI-based application deployments using Azure Active Directory as Identity."
"The system itself is great."
"Microsoft Endpoint Manager is not expensive overall, especially for small environments."
"Microsoft Intune is a very effective solution from my understanding, and I definitely would recommend it."
"ISL Online is easy to use. It provides a single platform on which we can do everything, and it's very low maintenance. After installation, you don't need an IT manager or staff to watch over it. It's secure. It's most important for us."
"I personally really appreciate the file transfer feature as it is really easy to use."
"The code can be delivered in multiple ways, including an email with a link for an unattended connection."
"We are just much more responsive, we can be faster, and we can support our customers in a better way because when they have a problem, we can be on their computer immediately."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."
"Without ISL Online, I would not be able to work from home."
"The stability is great; reliability is what's very important to me, as well as security, and this solution may have only had one instance of downtime in 14 years."
"The most valuable features are that it is consistently low profile and consistently works without hiccups or headaches."
"The product’s ease of use and security are valuable."
"The most valuable feature of the solution is its ease of use."
 

Cons

"I wanted to check if there is any provision at the Intune level to restrict certain things, such as a website, but unfortunately, that feature is available only in Microsoft Defender. Intune has web filtering capabilities, but they are only useful for protection from malicious websites, whereas we would like to be able to restrict a website. For example, YouTube is a clean website. No one would identify it as a malicious website, but if we want to stop the end-users from going to that website, we have to go for another product, such as Microsoft Defender or another third-party proxy solution. It would be great if this capability is included in Intune."
"Microsoft Intune could improve in reporting data for endpoints and fleets. Enhanced capabilities to run queries and gather specific device data to identify trends or issues would be beneficial. The feature parity for MacOS and handling devices from an MDM perspective is not comprehensive. Consolidation of these functionalities within Intune would simplify processes and finances."
"The reporting and troubleshooting experience for Microsoft Intune could be more detailed and easier to navigate, especially when diagnosing policy sync or device compliance issues across large environments."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"One thing that could be better in Microsoft Intune is the file size, as it is quite large at times."
"It would be helpful if there was proactive remediation."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"The main disadvantage seen today is regarding Linux clients. We have a lot of development resources that have Linux on their clients, and we can't manage them on the same platform, as we do with other clients such as macOS and Windows. So, it should have support for Linux clients. It should also have better support for macOS."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"It would be helpful if they had iSupport for supporting Apple phones."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"There could be a section in the menu describing the new features and changes."
"I would like to be able to access and manage all brands of smartphones."
"We occasionally have issues with the graphic software of the interface."
"Improvements are required in the area of scalability since it is an aspect of the tool where there are shortcomings."
"Ease of access is a bit of a challenge."
 

Pricing and Cost Advice

"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"The price is very reasonable."
"The solution is cost-efficient."
"It's reasonable. They're not giving it away, but it's reasonable."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"There is a license needed for this solution and it is either included in one of the enterprise license agreements. Microsoft licensing is a mathematical institute, it could be quite complex. We tend to ask specialized organizations to research what the most profitable way it would be for us to use licenses in the organizations."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"It is expensive. The cost depends on the license that we choose."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"The tool is not cheap."
"I use the tool's free version."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Performing Arts
13%
Comms Service Provider
12%
Outsourcing Company
9%
Construction Company
6%
Manufacturing Company
17%
Healthcare Company
8%
Computer Software Company
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
No data available
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Telesat Canada, St. Anthony's School, Pratt and Whitney, City of Sacramento
Find out what your peers are saying about ISL Online vs. VNC Connect and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.