IQVIA Orchestrated Customer Engagement vs monday.com comparison

IQVIA and monday.com are both solutions in the CRM category. IQVIA is ranked #42, while monday.com is ranked #7 with an average rating of 8.4. IQVIA holds a 0.6% mindshare in CRM, compared to monday.com’s 1.9% mindshare. Additionally, 100% of IQVIA users are willing to recommend the solution, compared to 98% of monday.com users who would recommend it.

IQVIA Orchestrated Customer...

Read 1 IQVIA Orchestrated Customer Engagement review

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609 Comparison Views

100% willing to recommend

monday.com

Read 227 monday.com reviews

4,891 Views
1,907 Comparison Views

98% willing to recommend

IQVIA Orchestrated Customer...

monday.com

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Executive SummaryUpdated on Oct 5, 2025

monday.com and IQVIA Orchestrated Customer Engagement are competing in enhancing team collaboration and customer engagement respectively. monday.com appears to have the advantage in affordability and user-friendly support, while IQVIA stands out with its comprehensive feature set justifying its higher cost.

Features: monday.com offers flexible project management with customizable workflows, real-time collaboration, and various integrations. IQVIA provides specialized tools for complex customer interactions and analytics-driven insights for the life sciences and healthcare industries.

Ease of Deployment and Customer Service: monday.com is known for its quick cloud-based deployment and robust support simplifying setup and maintenance. IQVIA's deployment may be more complex due to tailored solutions for regulated industries but offers specialized guidance.

Pricing and ROI: monday.com provides competitive pricing with transparent plans and a favorable ROI due to low setup costs and efficiency gains. IQVIA, despite a higher initial investment, offers substantial ROI through enhanced customer interaction management and data-driven decision-making capabilities for its target sectors.

To learn more, read our detailed CRM Report (Updated: September 2025).

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September 2025

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Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IQVIA Orchestrated Customer...

Ranking in CRM

42nd

Average Rating

7.0

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

monday.com

Ranking in CRM

7th

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

227

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th), Opportunity Management (5th)

Mindshare comparison

As of October 2025, in the CRM category, the mindshare of IQVIA Orchestrated Customer Engagement is 0.6%, down from 1.3% compared to the previous year. The mindshare of monday.com is 1.9%, down from 4.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com for Enterprise	1.9%
IQVIA Orchestrated Customer Engagement	0.6%
Other	97.5%

CRM

Featured Reviews

Jaemin Baek

Dx Strategist at SK Telecom

Has 360 degree customer view but needs to improve workflow

Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays. The data queries are at times separated and do not match properly. To obtain insights from data, we need to map or match the datasets and define the relationships between them. However, in Salesforce it is very difficult to define relationships between datasets. They do not provide any customization features; they are all global/standard. Because the sales department needs many functions to deal with sales or government policies, like taxes, they cannot develop the features in OCE. As a result, we cannot provide Salesforce as a single solution. The workflow process is not complete. They need to achieve more knowledge and experience in this industry.

Read full review

Alan Chiou

PM at Galaxy Software Services

User-friendly interface simplifies project management but it requires stable connectivity

We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I've found the customer 360 degree view to be valuable."

"monday.com increased the efficiency of the teams using it, thereby decreasing costs. We needed fewer people to do the same amount of work once the tasks were organized and presented in a simple way."

"All employees can access it so everyone is in the know of what jobs are coming in and what jobs are going out."

"In general, this solution is very user-friendly."

"We can have different boards for different needs."

"We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status."

"It has helped us to divide work by assigning tasks and forecasting how busy we will be in the future."

"Monday.com has made it much easier to keep track of a wide range of tasks whilst we have a team distributed over multiple countries and timezones."

"It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload."

More monday.com pros

Cons

"Because Salesforce is a cloud solution, sometimes we have issues with speed. We experience a lot of delays."

"In recent months, Monday.com has been down about once a week."

"The product can be improved by allowing for some sort of autonomous deadline creation."

"The workload widget should work with the time-tracking column for more accuracy in managing team resources."

"The product could have more templates."

"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."

"We'd love the ability to be able to build and export reports based on multiple boards."

"I would like to see more flexibility with sub-items as well as more customization of branding for dashboards and exported documents."

"The solution could improve messenger-based communication with clients in CRM."

More monday.com cons

Pricing and Cost Advice

"OCE is less expensive than Veeva, for instance."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."

"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."

"The pricing of monday.com is worth it."

"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."

"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."

"Fees are paid monthly per user."

More monday.com pricing and cost advice

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Top Industries

By visitors reading reviews

Healthcare Company

31%

Manufacturing Company

10%

Computer Software Company

10%

Comms Service Provider

Computer Software Company

Government

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	177
Midsize Enterprise	25
Large Enterprise	21

Questions from the Community

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Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What do you like most about monday.com?

The product's initial setup phase was straightforward.

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What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

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Comparisons

Salesforce Sales Cloud vs IQVIA Orchestrated Customer Engagement

Compared 58% of the time

Teneo vs IQVIA Orchestrated Customer Engagement

Compared 42% of the time

More IQVIA Orchestrated Customer Engagement Competitors

Odoo vs monday.com

Compared 11% of the time

Jira vs monday.com

Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

ServiceNow Strategic Portfolio Management vs monday.com

Compared 4% of the time

Wrike vs monday.com

Compared 4% of the time

More monday.com Competitors

Product Reports

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CRM

September 2025

IQVIA Orchestrated Customer Engagement report

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Buyer's Guide

monday.com

September 2025

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Also Known As

IQVIA OCE

No data available

Overview

Orchestrated Customer Engagement (OCE) is the next generation commercial platform from IQVIA. OCE connects sales, marketing, medical and other functions to harmonize interactions with customers. This enables life sciences companies to build trust and optimize performance in a way not possible with legacy point solutions such as CRM and MCM tools.

IQVIA

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Sample Customers

Information Not Available

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

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