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Intercept X Endpoint vs Kaspersky Endpoint Detection and Response Optimum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Companies report mixed results with Intercept X Endpoint; some see strategic value in its cost-effective, robust network security enhancements.
Sentiment score
3.0
Kaspersky offers effective, cost-worthy security with a 30% return, valued for protection against data loss and phishing.
I have observed value for money from Kaspersky Endpoint Detection and Response Optimum.
Senior IT Manager at HETCO
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is praised for customer service but criticized for delays and lack of support in some regions.
Sentiment score
5.3
Kaspersky support is generally good with knowledgeable staff, but some users report delays and occasional imprecise answers.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
Network and Infrastructure Manager at Sonysugar
There are issues with onboarding technical engineers to resolve problems, which causes delays.
Manager at Omgea Exim Ltd
When you are in real deep trouble, you just want to get out of it; you don't need so many jargons.
IT Head at Dee Development
Compared to other solution providers, the responses are not very clear when we need support.
Consultant at a tech services company with 11-50 employees
We usually solve issues ourselves due to our experience, as paid support is not used.
Network Engineer at Berhan Bank
For technical support, Kaspersky provides two kinds: purchased support for real-time assistance and normal support during working hours.
CEO at Haniya Technologies
 

Scalability Issues

Sentiment score
7.5
Intercept X Endpoint is scalable, adaptable for various business sizes, highly rated by users, and suitable for SMBs and large enterprises.
Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is scalable, supporting thousands of endpoints, though some integrations may be needed.
The tool's scalability is good, and I would rate it an eight out of ten.
Manager at Omgea Exim Ltd
Kaspersky Endpoint Detection and Response Optimum can expand from Endpoint Detection and Response to Extended Detection and Response and then threat intelligence solutions.
CEO at Haniya Technologies
It is very easy for me to scale.
Senior IT Executer at Mylerz Co.
Currently, I find it good and easily scalable.
Network Engineer at Berhan Bank
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is praised for stability and performance, with minor occasional issues, earning high user satisfaction ratings.
Sentiment score
7.9
Kaspersky Endpoint Detection and Response Optimum is highly stable, scoring high in reliability with minor agent disconnection issues.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
Manager at Omgea Exim Ltd
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
The solution is highly stable, scoring more than nine in terms of protection.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Kaspersky Endpoint Detection and Response Optimum is stable.
Network Engineer at Berhan Bank
I would rate stability for Kaspersky Endpoint Detection and Response Optimum as nine; it is pretty stable, a very good, stable product.
CEO at Haniya Technologies
 

Room For Improvement

Intercept X Endpoint needs improvements in integration, performance, resource usage, support, mobile support, and third-party solution integration.
Kaspersky EDR Optimum requires better firewall integration, UI improvements, simplified setup, enhanced support, and unified tool management.
There should be a profile where I can see what files Sophos is scanning.
Team Lead at KO
Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations.
IT Head at Dee Development
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
Manager at Omgea Exim Ltd
To increase the benefits of the product, Managed Detection and Response (MDR) service from Kaspersky should be included.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
The uninstallation needs better handling, specifically with automatic license deletions.
Senior IT Manager at HETCO
SonicWall can integrate with other products such as Sophos, SentinelOne, and several others, but not with Kaspersky.
Consultant at a tech services company with 11-50 employees
 

Setup Cost

Intercept X Endpoint offers flexible pricing with competitive, tiered licensing and payment options, seen as a smart security investment.
Kaspersky EDR Optimum is cost-effective, subscription-based, and offers good value, appealing to budget-conscious companies.
The pricing of Intercept X Endpoint is a bit high.
Network and Infrastructure Manager at Sonysugar
I would describe it as economical, but not much cheaper than other solutions.
Manager at Omgea Exim Ltd
We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
IT Head at Dee Development
Kaspersky is very cheap compared to solutions like CrowdStrike or other vendors.
Senior IT Executer at Mylerz Co.
The value from Kaspersky is very good, especially since we recently got a special deal.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market.
Senior IT Manager at HETCO
 

Valuable Features

Intercept X Endpoint excels with AI-enhanced threat detection, anti-ransomware, centralized management, and integration for superior data security.
Kaspersky EDR Optimum provides real-time threat response, user-friendly interface, robust security features, and seamless integration for enterprise protection.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Manager at Omgea Exim Ltd
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Network Security Engineer at MIS Security Solutions (Pvt) Ltd
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
Network and Infrastructure Manager at Sonysugar
It fulfills security and protection requirements against newly discovered malware, especially ransomware attacks.
Chief Information Technology Officer at a engineering company with 1,001-5,000 employees
Threat Response Automation in Kaspersky Endpoint Detection and Response Optimum is quite effective for enhancing security.
Senior IT Manager at HETCO
In the past month, we encountered an unknown type of malware, but the behavior was sufficient for Kaspersky to isolate the network based on this behavior, which proved very efficient.
Consultant at a tech services company with 11-50 employees
 

Categories and Ranking

Intercept X Endpoint
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
107
Ranking in other categories
Endpoint Detection and Response (EDR) (14th), ZTNA (9th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (12th), Ransomware Protection (4th)
Kaspersky Endpoint Detectio...
Ranking in Endpoint Protection Platform (EPP)
29th
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of Intercept X Endpoint is 1.5%, down from 2.0% compared to the previous year. The mindshare of Kaspersky Endpoint Detection and Response Optimum is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
Intercept X Endpoint1.5%
Kaspersky Endpoint Detection and Response Optimum0.9%
Other97.6%
Endpoint Protection Platform (EPP)
 

Featured Reviews

AM
IT Head at Dee Development
Has struggled to detect major threats but has offered basic protection over time
Intercept X Endpoint could learn from CrowdStrike in terms of overall performance and filtering because performance is most important, especially these days as Windows is getting buggier and buggier, which puts a huge load on the PC, and even with the most advanced CPUs and everything in place, it still lags in performance in so many places, thanks to Windows' clumsy design of these collaboration suites that make it extremely heavy on PC's resources. The interface of Intercept X Endpoint is quite old-fashioned. The Sophos interfaces, including for Intercept X Endpoint, are quite bad actually; to be very honest, even in UTM boxes, they are not great at all. You can hardly see a very small portion of windows while it's creating the firewall rules, and we have been complaining about this for quite some time, but there hasn't been any improvement on those grounds. Intercept X Endpoint's anti-ransomware capabilities failed us during a bad attack, and just because of our own backup policies, we could restore our normal operations; otherwise, if we had to depend on this solution, we would have been long dead because the infection was so bad, it couldn't even detect the infection. Intercept X Endpoint cannot handle zero-day attacks; in my experience, last year, we had this major issue with a malware attack, and it happened just because of our backup policies that we were able to recover without any support from Sophos, which just told us they would charge us some 1 Crore in rupees. Intercept X Endpoint should improve their implementation; things will never be perfect for the new world. This new world is always facing new kinds of attacks and new ways to compromise the system. They need to learn fast, implement fast, and sometimes redesigning the solution is the solution—not just patchwork. There was a time we used to love Sophos because of its fresh design and innovative thought. In my experience, when technical companies are led by MBA professionals, they lose their shine on the technical part and become more dependent on target sales; it turns into a marketing-centric operation that loses the technical focus completely.
Nadeem Syed - PeerSpot reviewer
CEO at Haniya Technologies
Continuous protection has improved automated threat response and reporting for our endpoints
We did work with one of our clients who required mobile security solutions. In my opinion, Trend Micro, when we went through the POCs and other components, we did not find it very strong as far as mobile security is concerned. I think Kaspersky is much better than Trend Micro when it comes to mobile security solutions. From an outside perspective, Kaspersky Endpoint Detection and Response Optimum looks pretty strong and comprehensive. The main improvement would be if they could decrease the cost, as it would be great for clients since it is quite expensive now compared to when it used to be cheaper. The key competitor for Kaspersky Endpoint Detection and Response Optimum is Trend Micro. Trend Micro is the only competitor in the market right now. I would say both Trend Micro Endpoint Detection and Response and Kaspersky Endpoint Detection and Response Optimum are quite similar; I cannot say that one is better than the other. The difference is mainly in cost; Trend Micro has mostly moved all their products to the cloud, offering no on-premises products now, whereas Kaspersky is still in a transition phase providing both on-premises and cloud solutions. Many clients prefer on-premises as it is less expensive compared to cloud.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Comms Service Provider
8%
Manufacturing Company
8%
Financial Services Firm
6%
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business72
Midsize Enterprise22
Large Enterprise22
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise6
Large Enterprise6
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
Pricing of Sophos, including for Intercept X Endpoint, is okay; definitely, it is okay. We pay for Sophos on a product by product basis, whatever we buy, whatever we use.
What is your experience regarding pricing and costs for Kaspersky Endpoint Detection and Response Optimum?
Kaspersky Endpoint Detection and Response Optimum is reasonably priced for the market. I do not know the exact cost of the license per endpoint or annually.
What needs improvement with Kaspersky Endpoint Detection and Response Optimum?
The reporting system is good, but it can be quite tricky for customers to get the reports. Unfortunately, Kaspersky UI is something they need to work upon. It's not as simplistic or user-friendly a...
What is your primary use case for Kaspersky Endpoint Detection and Response Optimum?
The main use case is attractive for customers because the endpoint detection and response system helps with patch management and remote software. It has many ITSM feature sets, which has been an at...
 

Also Known As

Sophos Intercept X
No data available
 

Overview

 

Sample Customers

Flexible Systems
Information Not Available
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879,422 professionals have used our research since 2012.