

Veritas Backup Exec and Infrascale Backup & Disaster Recovery offer data protection and disaster recovery solutions. Infrascale seems to have the upper hand due to its advanced features and seamless user experience.
Features: Veritas Backup Exec includes comprehensive recovery options, robust data protection, and reliable backup performance. Infrascale offers cloud failover solutions, seamless integration with multiple platforms, and advanced automation features.
Room for Improvement: Veritas Backup Exec could enhance its modern appearance, improve reporting capabilities, and streamline software updates. Infrascale needs better documentation, improved software update processes, and enhanced user-interface design.
Ease of Deployment and Customer Service: Veritas Backup Exec users find initial deployment straightforward but sometimes face complexities during updates. Veritas also receives high ratings for customer support. Infrascale users benefit from a simplified deployment process and effective customer service, encountering fewer interruptions during updates.
Pricing and ROI: Veritas Backup Exec is considered cost-effective with a solid ROI, appealing to budget-conscious users. Infrascale, though initially more expensive, is viewed as offering significant long-term ROI due to its cutting-edge features and reliability.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
They don't ask us to wait for a callback or create a ticket.
I see good technical engineer support resolving issues.
One person can manage hundreds and hundreds of endpoints without any issues.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
It is easy to scale Veritas Backup Exec.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
The per-terabyte pricing is very competitive compared to the others.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
| Product | Mindshare (%) |
|---|---|
| Infrascale Backup & Disaster Recovery | 0.9% |
| Veritas Backup Exec | 1.3% |
| Other | 97.8% |


| Company Size | Count |
|---|---|
| Small Business | 19 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 35 |
| Midsize Enterprise | 15 |
| Large Enterprise | 29 |
Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.
Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.
What are the most important features of Infrascale Backup & Disaster Recovery?Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.
Veritas Backup Exec provides reliable data backup, supports diverse environments, and ensures easy restoration. It features a user-friendly interface, compatibility, and automation to enhance efficiency.
Veritas Backup Exec is known for its flexibility, scalability, and predictable performance. Key features include backup compression, encryption, granular restore, and protection for virtual machines. Users appreciate the interface and scheduling ease, alongside responsive technical support. However, areas for enhancement include the interface, cloud integration, and licensing model. Pricing, installation, and performance challenges, as well as disaster recovery processes, restore times, and reporting capabilities, need attention. Centralized management and superior support are often requested improvements. Users utilize Veritas Backup Exec primarily for backing up databases, virtual machines, and critical applications, managing both cloud and on-premises deployments in SMB and enterprise settings. Its administration simplicity allows efficient backup management, offering a cost-effective option for business needs.
What are the key features of Veritas Backup Exec?In specific industries, Veritas Backup Exec is implemented for protecting sensitive data in finance and healthcare, ensuring compliance with regulations. Retail and manufacturing sectors use it for securing inventory and operational data, while educational institutions rely on it to safeguard research and student information.
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