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Infrascale Backup & Disaster Recovery vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Infrascale boosts ROI through cost-effective, fast disaster recovery, enhancing client satisfaction and profitability while minimizing downtime.
Sentiment score
7.8
Veritas Backup Exec provides effective system restorations, offering time-saving benefits and high returns despite uncertain cost recoupment for some.
 

Customer Service

Sentiment score
8.5
<p>Infrascale Backup &amp; Disaster Recovery is praised for its responsive, expert customer service, quick resolutions, and proactive communication.</p>
Sentiment score
7.2
Veritas Backup Exec's customer support is generally responsive and helpful, but response speed and language barriers need improvement.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
I see good technical engineer support resolving issues.
 

Scalability Issues

Sentiment score
6.8
<p>Infrascale Backup &amp; Disaster Recovery efficiently scales for diverse businesses, aiding growth with strong support despite occasional data capacity challenges.</p>
Sentiment score
7.5
Veritas Backup Exec is ideal for SMBs, but complex licensing and performance issues limit scalability for larger enterprises.
One person can manage hundreds and hundreds of endpoints without any issues.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
 

Stability Issues

Sentiment score
8.4
<p>Infrascale Backup &amp; Disaster Recovery is stable with high uptime, fast support, minimal maintenance, and improved cloud usability.</p>
Sentiment score
6.8
Veritas Backup Exec is stable and reliable for most, with occasional glitches resolved quickly, offering improved recent versions.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
 

Room For Improvement

Users seek improvements in Infrascale's bandwidth options, Linux support, SSD use, pricing, data diversity, security, and multi-cloud integration.
Veritas Backup Exec needs improved UI, recovery features, scalability, cloud support, streamlined deployment, and better licensing and reporting.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
 

Setup Cost

Infrascale Backup offers competitive, flexible pricing ideal for small enterprises, though it requires negotiation and setup costs.
Veritas Backup Exec provides flexible licensing models with competitive pricing, suitable for small to medium enterprises, plus potential additional fees.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
 

Valuable Features

Infrascale provides simple, rapid VM boot-up and robust backup, recovery, and protection for servers with a user-friendly interface.
Veritas Backup Exec is valued for its efficiency, user-friendly interface, fast recovery, and diverse platform support, enhancing productivity.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
64th
Average Rating
9.2
Reviews Sentiment
7.3
Number of Reviews
13
Ranking in other categories
Cloud Backup (48th), Disaster Recovery as a Service (9th), Disaster Recovery (DR) Software (28th), SaaS Backup (40th)
Veritas Backup Exec
Ranking in Backup and Recovery
14th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
75
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. The mindshare of Veritas Backup Exec is 1.8%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Harry Vining - PeerSpot reviewer
The overall ease of use and ease of management using the dashboard is excellent
I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
17%
Real Estate/Law Firm
10%
Healthcare Company
8%
Computer Software Company
16%
Manufacturing Company
14%
Financial Services Firm
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users. To someone considering Infrascale but is concerned about the price, ...
What needs improvement with Infrascale Platform?
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
What is your primary use case for Infrascale Platform?
We use their online backup, their cloud-based backup, and their cloud-based Office 365 backup.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v &amp; VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library &amp; FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
What is your experience regarding pricing and costs for Veritas Backup Exec?
The price is one of the best. When I compare it with others, it is twice or three times cheaper, however, the functionality is the same.
 

Also Known As

Infrascale Platform
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Beta Offshore
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.