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Infrascale Backup & Disaster Recovery vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
<p>Infrascale Backup &amp; Disaster Recovery boosts profitability and reliability, reducing downtime and costs while enhancing protection and recovery efficiency.</p>
Sentiment score
4.7
Veritas Backup Exec is valued for rapid system restoration, with mixed opinions on ROI and licensing preferences.
 

Customer Service

Sentiment score
7.4
<p>Infrascale Backup &amp; Disaster Recovery's support is praised for responsiveness, expertise, and improved efficiency, effectively addressing customer needs.</p>
Sentiment score
7.5
Veritas Backup Exec customer service is well-rated for responsiveness, though some seek improvements for quicker, more efficient support.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
President at a media company with 11-50 employees
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
President at LET US DEAL WITH IT, LLC
Their average mean time to resolve open tickets is an hour.
President at IT1 Service
They don't ask us to wait for a callback or create a ticket.
Presales System Engineer at Eden Infosol Pvt Ltd
I see good technical engineer support resolving issues.
System Advisor at CRIF SpA
 

Scalability Issues

Sentiment score
5.5
<p>Infrascale Backup &amp; Disaster Recovery scales well with added hardware, but some face challenges with unexpected capacity and configuration issues.</p>
Sentiment score
7.9
Veritas Backup Exec suits small to mid-sized organizations but larger enterprises should consider NetBackup for extensive data management.
One person can manage hundreds and hundreds of endpoints without any issues.
President at IT1 Service
It is easy to scale Veritas Backup Exec.
Presales System Engineer at Eden Infosol Pvt Ltd
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
System Advisor at CRIF SpA
 

Stability Issues

Sentiment score
7.5
<p>Infrascale Backup &amp; Disaster Recovery is stable and efficient, with responsive support and manageable software limitations.</p>
Sentiment score
7.6
Veritas Backup Exec is favored for its stability and reliability, with users mostly rating it highly for consistent performance.
I would rate the stability a ten out of ten.
President at IT1 Service
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
President at a media company with 11-50 employees
 

Room For Improvement

<p>Infrascale Backup &amp; Disaster Recovery needs bandwidth control, clearer pricing, improved dashboard, Linux support, security upgrades, and better integration.</p>
Complex installation, high costs, confusing interface, and need for better integration and scalability highlight the issues needing resolution.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
President at a media company with 11-50 employees
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
President at IT1 Service
Some technology improvement is needed to manage my basic business continuity plan.
Deputy Vice President - IT at TransUnion
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
Manager at Fractalio Data Pvt Ltd
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
System Advisor at CRIF SpA
 

Setup Cost

Infrascale Backup offers flexible pricing and responsive support, appealing to small enterprises, though costs can vary and seem complex.
Veritas Backup Exec offers competitive and flexible pricing, ideal for SMEs, despite varying opinions on affordability and setup costs.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
President at IT1 Service
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
Co-Founder | Director | CTO | vCISO | Lead Consultant Infrastructure & Cloud at UBIQUITY Ltd
The per-terabyte pricing is very competitive compared to the others.
President at a media company with 11-50 employees
When I compare it with others, it is twice or three times cheaper.
System Advisor at CRIF SpA
The setup is a bit expensive at a corporate price
Deputy Vice President - IT at TransUnion
 

Valuable Features

Infrascale Dashboard is valued for its ease, reliable backup, intuitive disaster recovery, and seamless local and cloud options.
Veritas Backup Exec provides easy-to-use, efficient data protection with diverse compatibility, robust security, and flexible, reliable backup options.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
President at IT1 Service
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
President at a media company with 11-50 employees
Veritas has technical compatibility with my hardware and other systems.
Deputy Vice President - IT at TransUnion
It is very easy to add agents, add storage to take backups, and manage schedules.
Presales System Engineer at Eden Infosol Pvt Ltd
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
Manager at Fractalio Data Pvt Ltd
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Backup and Recovery
27th
Average Rating
9.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Cloud Backup (24th), Disaster Recovery as a Service (6th), Disaster Recovery (DR) Software (15th), SaaS Backup (13th)
Veritas Backup Exec
Ranking in Backup and Recovery
17th
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
77
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.7%, up from 0.3% compared to the previous year. The mindshare of Veritas Backup Exec is 1.4%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery Mindshare Distribution
ProductMindshare (%)
Veritas Backup Exec1.4%
Infrascale Backup & Disaster Recovery0.7%
Other97.9%
Backup and Recovery
 

Featured Reviews

BM
President at IT1 Service
Backups and restores are simple, and their people are fantastic
What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup. It is a wonderful product. They are a wonderful company. Their people are fantastic. It is a pleasure dealing with them, which is a rarity in today's world.
VijayPandey - PeerSpot reviewer
Presales System Engineer at Eden Infosol Pvt Ltd
Ease of deployment and excellent support ensures seamless data security
I am working with Veritas Backup Exec, and that is the one I use. The value of using Veritas Backup Exec across physical and virtual environments is significant. I had a chance to use Veritas Backup Exec on physical and virtual environments, but not on the cloud. The benefits from the platform support of Veritas Backup Exec are that it works very nicely for physical and virtual environments. Veritas Backup Exec is affordable for my customers. My customers use the solution on-premises and in virtualization. Securing the data for customers is obviously a significant benefit of Veritas Backup Exec. I highly recommend using Veritas Backup Exec for backup as it is very easy to use, easy to deploy, and the support is also very nice. On a scale of 1-10, I rate Veritas Backup Exec a 9.5.
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Top Industries

By visitors reading reviews
Healthcare Company
16%
Computer Software Company
10%
Financial Services Firm
8%
Outsourcing Company
7%
Manufacturing Company
15%
Computer Software Company
12%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Large Enterprise2
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise15
Large Enterprise29
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup &amp; Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup &amp; Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup &amp; Disaster Recovery, which we primarily use for data protection and recovery.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v &amp; VMWare replications, snapshots, HA failover, also support for file system backups inside VMs., support for tape library &amp; FC too. But Veritas Netbac...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other programs, such as Microsoft.
 

Also Known As

Infrascale Platform
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Beta Offshore
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Veritas Backup Exec and other solutions. Updated: March 2026.
883,824 professionals have used our research since 2012.