We performed a comparison between Infrascale Backup & Disaster Recovery and Unitrends based on real PeerSpot user reviews.
Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."
"The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud."
"The most valuable feature of this solution is that it is simple to use."
"The initial setup was straightforward and we received support from the manufacturer."
"Backup/archive to multiple locations."
"They have great support."
"The ability to back up both physical and virtual appliances under one roof."
"When I have had to use tech support, they've been very good."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is fairly stable."
"It is a quick and easy way to organize my backups and to keep track of them."
"I am impressed with the tool's reporting and UniView features."
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server."
"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."
"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing."
"No appliance update notifications."
"Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"The ability to run just differentials without pulling the full on your archive."
"Network-based storage stability could be improved."
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Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Unitrends is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our Infrascale Backup & Disaster Recovery vs. Unitrends report.
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