Infrascale Backup & Disaster Recovery vs Unitrends comparison

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Infrascale Logo
503 views|341 comparisons
90% willing to recommend
Unitrends Logo
1,347 views|959 comparisons
84% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infrascale Backup & Disaster Recovery and Unitrends based on real PeerSpot user reviews.

Find out in this report how the two Backup and Recovery solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Unitrends Report (Updated: May 2024).
769,662 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The recovery of data is the most valuable feature. The software backup, which is just a program that gets installed on a server, can back up to the cloud. You can install that on a server or PC, and that will simply back up a user's files and folders. If it is installed on the server, we just back up the relevant data. Recovering that, if there has been a malicious attack on a business or anything like that, has been invaluable in the past. The good features about that are obviously, if the physical hardware has a problem, then we can utilize the appliance, turn on the virtual machine, and carry on running the business while we put the hardware back and correct the issue.""Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go.""The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster.""For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale.""Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good.""The most valuable feature is the ability to boot locally, as well as in Infrascale's cloud. This means that we can either do on-site failover or failover to their cloud.""The most valuable feature of this solution is that it is simple to use.""The initial setup was straightforward and we received support from the manufacturer."

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"Backup/archive to multiple locations.""They have great support.""The ability to back up both physical and virtual appliances under one roof.""When I have had to use tech support, they've been very good.""The most valuable feature of Unitrends for me is the automated feedback""It is fairly stable.""It is a quick and easy way to organize my backups and to keep track of them.""I am impressed with the tool's reporting and UniView features."

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Cons
"There is room for improvement by making the interface a little more intuitive when navigating to recover flat files or an old server.""The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files.""One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered.""They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement.""They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side.""Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make.""I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup.""I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

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"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market.""Probably the biggest issue I've had is actually paying for the unit, and part of that problem is that they use a third party for the billing.""No appliance update notifications.""​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago.""The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs.""In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses.""The ability to run just differentials without pulling the full on your archive.""Network-based storage stability could be improved."

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Pricing and Cost Advice
  • "Our licensing fees are billed every four months."
  • "You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."
  • "The licensing is based on how much data you have plus what appliances you need."
  • "The pricing is fair, and they are interested in working with MSPs as part of their market."
  • "The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
  • "It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."
  • "Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
  • "Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
  • More Infrascale Backup & Disaster Recovery Pricing and Cost Advice →

  • "Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
  • "When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
  • "Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
  • "Talk with the sales guys. They can work with you on the best package."
  • "We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
  • "The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
  • "Pricing model constantly changes."
  • "You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
  • More Unitrends Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The initial setup was straightforward and we received support from the manufacturer.
    Top Answer:The licensing for Infrascale Backup & Disaster Recovery is monthly.
    Top Answer:I think they could increase security. I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication.
    Top Answer:The most valuable feature of Unitrends for me is the automated feedback
    Top Answer:Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
    Top Answer:In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't… more »
    Ranking
    41st
    out of 133 in Backup and Recovery
    Views
    503
    Comparisons
    341
    Reviews
    1
    Average Words per Review
    167
    Rating
    9.0
    44th
    out of 133 in Backup and Recovery
    Views
    1,347
    Comparisons
    959
    Reviews
    4
    Average Words per Review
    697
    Rating
    7.3
    Comparisons
    Also Known As
    Infrascale Platform
    Learn More
    Overview

    Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

    SaaS BACKUP

    Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

    ENDPOINT BACKUP

    Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

    SERVER BACKUP AND DISASTER RECOVERY

    Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

    Unitrends increases uptime, productivity and confidence in a world in which IT professionals must do more with less. Unitrends leverages high-availability hardware and software engineering, cloud economics, enterprise power with consumer-grade design, and customer-obsessed support to natively provide all-in-one enterprise backup and continuity. The result is a “one throat to choke” set of offerings that allow our customers to focus on their business rather than backup.
    Sample Customers
    MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
    NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company16%
    Financial Services Firm15%
    Real Estate/Law Firm9%
    Comms Service Provider9%
    REVIEWERS
    Wireless Company11%
    Non Tech Company11%
    Government11%
    Wellness & Fitness Company7%
    VISITORS READING REVIEWS
    Computer Software Company16%
    Government11%
    Real Estate/Law Firm8%
    Educational Organization7%
    Company Size
    REVIEWERS
    Small Business100%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise11%
    Large Enterprise52%
    REVIEWERS
    Small Business32%
    Midsize Enterprise44%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business37%
    Midsize Enterprise16%
    Large Enterprise47%
    Buyer's Guide
    Infrascale Backup & Disaster Recovery vs. Unitrends
    May 2024
    Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. Unitrends and other solutions. Updated: May 2024.
    769,662 professionals have used our research since 2012.

    Infrascale Backup & Disaster Recovery is ranked 41st in Backup and Recovery with 11 reviews while Unitrends is ranked 44th in Backup and Recovery with 34 reviews. Infrascale Backup & Disaster Recovery is rated 9.2, while Unitrends is rated 7.8. The top reviewer of Infrascale Backup & Disaster Recovery writes "If the physical hardware has a problem, then we can utilize this appliance, turn on the virtual machine, and carry on running the business while correcting the issue". On the other hand, the top reviewer of Unitrends writes "The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive". Infrascale Backup & Disaster Recovery is most compared with Veeam Backup & Replication and Commvault Cloud, whereas Unitrends is most compared with Veeam Backup & Replication, Rubrik, Acronis Cyber Protect, Commvault Cloud and Arcserve UDP. See our Infrascale Backup & Disaster Recovery vs. Unitrends report.

    See our list of best Backup and Recovery vendors.

    We monitor all Backup and Recovery reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.