

Unitrends and Infrascale Backup & Disaster Recovery are leading solutions in the data backup and disaster recovery market. User reviews reveal that Infrascale Backup & Disaster Recovery seems to have the upper hand due to its faster recovery speed and reliability.
Features: Unitrends users highlight its efficient automated backups, high capacity for data storage, and comprehensive reporting tools. Infrascale users appreciate its reliable ransomware protection, instant recovery options, and cloud integration.
Room for Improvement: Unitrends reviews suggest enhancements in system performance, increased customization options, and better documentation. Infrascale reviews recommend better user support materials, more user-friendly management tools, and improved backup scheduling.
Ease of Deployment and Customer Service: Unitrends is noted for a straightforward setup process, though some users find customer support response times lacking. Infrascale users report smooth deployment and proactive customer service.
Pricing and ROI: Unitrends offers a cost-effective setup with positive ROI seen within the first year. Infrascale users find the initial cost higher but believe the faster recovery and reduced downtime justify the investment.
The most valuable aspects of Infrascale’s support for my company are the turnaround time and the resolution time.
The right expertise, a timely response, and being able to get to the right person to help you resolve the problem are very important.
Their average mean time to resolve open tickets is an hour.
They remained dedicated during more complex problems, such as connecting to their external backup appliance.
One person can manage hundreds and hundreds of endpoints without any issues.
I would rate the stability a ten out of ten.
There was a recent announcement in terms of moving Infrascale to the cloud, which makes it easier for the customer in terms of usability.
Many customers do not rely on just one cloud provider and want to work with multiple clouds.
When the product works, there is really nothing to fix, but they can allow different types of backups, such as differential or incremental backups.
I would evaluate the impact of Unitrends' ransomware detection for strengthening our data security measures as somewhat misleading.
We recently renewed one of our agreements with them, and even though we were going to renew anyway, they added more margin in terms of a discount for us for renewing early.
To someone considering Infrascale but is concerned about the price, I would say that they should get Infrascale's service no matter what it costs because any downtime or any loss of data is substantially worse than any cost for backup.
The per-terabyte pricing is very competitive compared to the others.
What I like the most about it is that backups and restores are simple, straightforward, and clean.
Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution.
The impact of Unitrends' instant recovery features on strengthening data security measures is significant.
| Product | Mindshare (%) |
|---|---|
| Unitrends | 0.7% |
| Infrascale Backup & Disaster Recovery | 0.7% |
| Other | 98.6% |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 12 |
| Midsize Enterprise | 16 |
| Large Enterprise | 8 |
|
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
Unitrends offers cloud replication, remote management, and instant recovery, making it highly versatile for backup needs across physical and virtual nodes. Its seamless functionality and robust support ensure enhanced operational efficiency.
Unitrends is known for its ability to integrate with physical and virtual environments, ideal for backing up Azure VMs, local systems, and diverse operating systems. Users employ Unitrends for daily backups, disaster recovery, and file recovery tasks, protecting servers, VMware, Hyper-V clusters, and legacy systems. Real-time synchronization and monitoring are key to its efficiency, although some areas like interface and support structure require refinement. Pricing and stability concerns, as well as SQL backup sensitivity, suggest room for improvement. Users often encounter issues with billing, renewals, and dual VPN support, seeking more scalable and affordable options.
What are the key features of Unitrends?In industries like healthcare, financial services, and education, Unitrends plays a critical role in maintaining data integrity and accessibility. It is implemented to simplify backup processes, minimize downtime, and ensure compliance with data protection regulations, offering a comprehensive security strategy.
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