ITRS Geneos vs InfoVista VistaInsight comparison

Infovista and ITRS are both solutions in the Network Monitoring Software category. Infovista is ranked #90, while ITRS is ranked #67 with an average rating of 5.0. Infovista holds a 0.2% mindshare in NMS, compared to ITRS’s 0.5% mindshare. Additionally, 100% of Infovista users are willing to recommend the solution, compared to 96% of ITRS users who would recommend it.

InfoVista VistaInsight

Read 2 InfoVista VistaInsight reviews

311 Views
305 Comparison Views

100% willing to recommend

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

InfoVista VistaInsight

ITRS Geneos

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 10, 2024

InfoVista VistaInsight and ITRS Geneos are competing solutions in the network performance management space. ITRS Geneos has the upper hand with its comprehensive real-time monitoring and predictive alerting, which justify its higher price.

Features: InfoVista VistaInsight includes extensive network analytics, detailed visualization, and automated reporting, which enhance network optimization. ITRS Geneos provides superior real-time monitoring, predictive analytics, and customizable dashboards for proactive issue resolution.

Room for Improvement: InfoVista VistaInsight could improve in real-time monitoring capabilities, offer more customizable dashboards, and enhance predictive analytics. ITRS Geneos might benefit from a more straightforward deployment process, streamlined initial setup costs, and more budget-friendly pricing options.

Ease of Deployment and Customer Service: InfoVista VistaInsight is known for straightforward deployment and responsive support, facilitating quick implementation. ITRS Geneos, while having a slightly more complex deployment, ensures smooth integration and operation with excellent support.

Pricing and ROI: InfoVista VistaInsight generally has competitive pricing with transparent initial costs, appealing to budget-conscious buyers. ITRS Geneos, although more expensive, often shows greater ROI through its extensive features and real-time capabilities, justifying the investment with operational effectiveness.

To learn more, read our detailed Network Monitoring Software Report (Updated: October 2025).

Buyer's Guide

Network Monitoring Software

October 2025

Download the complete report

Helped 869,785 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

InfoVista VistaInsight

Ranking in Network Monitoring Software

90th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

ITRS Geneos

Ranking in Network Monitoring Software

67th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th), IT Infrastructure Monitoring (46th)

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of InfoVista VistaInsight is 0.2%, up from 0.1% compared to the previous year. The mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
ITRS Geneos	0.5%
InfoVista VistaInsight	0.2%
Other	99.3%

Network Monitoring Software

Featured Reviews

Youssef El Hayek

OSS Engineer at a tech vendor with 1,001-5,000 employees

A powerful service that is very stable and scalable

It's a very powerful service, you have to use your training and understand how to work it. After that, it's very easy to collect and to use. It may be hard to use for the administrators. It's like a Ferrari, if you're a very good driver you'll go to 300 but you have to know how to drive it. If you have a Ferrari but you don't know how to use it, it's not going to be good. Also, it's very important to understand what the customer needs to decide on what kind of products you are going to use, and what product and what solution to implement. I would rate the solution nine out of 10.

Read full review

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"My experience with technical support has been perfect."

"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."

"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The clean and colorful UI and easy to use options like snooze and active times."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

More ITRS Geneos pros

Cons

"The presentation of the features can be improved. It can be more user-friendly for the visual part of the portal and to allow the customer to be able to use."

"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."

"There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."

"Data visualization – real time and historical – is a weakness."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

More ITRS Geneos cons

Pricing and Cost Advice

"The license is expensive."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

More ITRS Geneos pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.

See recommendations

869,785 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

No data available

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

Comparisons

IBM SevOne Network Performance Management (NPM) vs InfoVista VistaInsight

Compared 50% of the time

DX NetOps vs InfoVista VistaInsight

Compared 50% of the time

More InfoVista VistaInsight Competitors

Dynatrace vs ITRS Geneos

Compared 23% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

More ITRS Geneos Competitors

Product Reports

Buyer's Guide

Network Monitoring Software

October 2025

Download InfoVista VistaInsight product report

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Also Known As

VistaInsight

Geneos

Overview

InfoVista VistaInsight is a pre-built service assurance solution that provides the benefits of off-the-shelf software, while enabling rapid configuration and tailoring to meet the unique needs of communications service providers (CSPs) and sophisticated large enterprises. Built upon InfoVista's scale-as-you-grow, distributed collection and reporting, organizations are empowered to monitor the performance of their data center infrastructure, network layers and domains, and physical and virtual components. VistaInsight delivers usage and forecasting to engineering, enables service exception alerts for operations, and manages and demonstrates SLAs for both internal stakeholders and end customers all through a web-based portal.

Infovista

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Sample Customers

Ooredoo Tunisia

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Buyer's Guide

Network Monitoring Software

October 2025

Download Free Report

Find out what your peers are saying about Zabbix, Auvik, SolarWinds and others in Network Monitoring Software. Updated: October 2025.

DOWNLOAD NOW

869,785 professionals have used our research since 2012.

See our list of best Network Monitoring Software vendors.

We monitor all Network Monitoring Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.