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Informatica PowerExchange [EOL] vs Zapier comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Informatica PowerExchange boosts decision-making and ROI through streamlined data management and cost-effective integration across data sources.
Sentiment score
5.7
Zapier is valued for its integration and efficiency, offering perceived ROI and savings compared to hiring, despite some cost concerns.
It is considered cost-efficient because it leads to the re-utilization of channels and platforms, which saves time and money.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
In a scenario where employing three resources for three months might cost approximately $18,000 to $20,000, Zapier provides substantial cost savings.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Customer Service

Sentiment score
7.1
Feedback on Informatica PowerExchange support is mixed, with praise for reliability but concern over response times, averaging 7-8/10 ratings.
Sentiment score
7.1
Zapier support is praised for responsiveness and knowledge, but criticized for delays and lack of chat options.
Their support aligns with what I have experienced with Informatica data quality teams, and it is quite effective.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
Informatica's technical support team is very supportive and provides help whenever required.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The support was good enough, and they were able to resolve all the issues I raised in the past.
Senior Analyst at North Oil Company
Their technical support is good; they respond promptly and are very helpful.
Go High Level Manager at Virtual Worker Now
This can help if you need assistance, as you can communicate with the community and support system, and most issues are already resolved by AI.
Automation Engineer at Axe Automation
The experience was positive with prompt responses from their team.
Chief Technology Advocate at PURESOFT GLOBAL LLC
 

Scalability Issues

Sentiment score
7.0
Informatica PowerExchange is scalable for big data, though some find limitations in flexibility and high availability.
Sentiment score
7.4
Zapier is scalable and adaptable for businesses, though costs and complexities can increase with intricate automations.
Zapier is suitable for small or simpler automation but not for complex ones.
Automation Engineer at Axe Automation
Scaling it gets quite expensive, and while I cannot evaluate it purely from a technology perspective, compared to Workato, I would give Zapier a seven for scalability.
Product Owner | Integration
 

Stability Issues

Sentiment score
7.7
Informatica PowerExchange [EOL] is reliable but needs improvements in handling high loads, error clarity, and log visibility.
Sentiment score
6.8
Users find Zapier stable and reliable, though issues arise from external triggers; resolutions are quick, but improvements are suggested.
Technical errors sometimes occur, such as network breakages at the source level, which breaks connectivity.
Senior Analyst at North Oil Company
In my current company, we had significant challenges with Zapier regarding maintenance, as Zaps were often broken, not necessarily due to Zapier, but due to changes in the input variables.
Product Owner | Integration
 

Room For Improvement

Informatica PowerExchange needs improved integration, user-friendliness, and enhancements in big data, real-time processing, and automation capabilities.
Zapier is seen as costly, with users seeking improved integrations, interface, support, documentation, and advanced workflow capabilities.
One area that could be improved is performance, as PowerExchange sometimes has less performance compared to native connectors when dealing with a huge volume of data.
Senior Analyst at North Oil Company
The addition of data quality dashboards or measures would also help in profiling data to assess its health before sharing or moving it.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The error message options in the dashboard should be improved. It should be user-friendly so that beginners or non-technical users can figure out the problems and solutions on their own.
Webflow Developer at Qureos
You can build similar or dependent automations in one Zap, which helps with understanding the process without switching between different records.
Product Owner | Integration
Having flexibility in creating more complex automation would eliminate the need to transform data within the source or destination.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Setup Cost

Informatica PowerExchange pricing is capacity-based with moderate to high costs, favored for integration capabilities and cost efficiency.
Zapier, though expensive compared to competitors, is valued for automating workflows without developers, with prices scaling by usage.
The pricing and cost depend heavily on SAP's licensing structure, especially if using SAP integration services.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
Informatica PowerExchange is considered cost-efficient due to reduced number of APIs needed.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
The pricing is in accordance with market standards and even lower in some cases.
Chief Technology Advocate at PURESOFT GLOBAL LLC
The pricing of Zapier is slightly higher compared to other market automation tools such as Pabbly, Make.com, and N8N, which have good features but are priced lower than Zapier.
Go High Level Manager at Virtual Worker Now
 

Valuable Features

Informatica PowerExchange [EOL] excels in data transformation, connectivity, and integration, efficiently handling large data volumes with flexibility.
Zapier excels in seamless app integration and automation, allowing users to streamline tasks without coding effortlessly.
It also reduces the number of APIs needed for new integrations by offering a unified exchange platform.
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
PowerExchange is one of the best software solutions to build integrations with non-Oracle or standard database services, especially for SAP and Hana products.
IT Manager - Data Quality and Migration at a manufacturing company with 10,001+ employees
The primary advantage of Informatica PowerExchange is being able to extract data from source systems that Informatica does not natively support.
Senior Analyst at North Oil Company
A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem.
Automation Engineer at a educational organization with 11-50 employees
They have approximately 7,000 connections.
Product Owner | Integration
The automation capabilities are impressive.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Categories and Ranking

Informatica PowerExchange [...
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
23
Ranking in other categories
No ranking in other categories
Zapier
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
49
Ranking in other categories
Data Integration (23rd), Cloud Data Integration (13th), Business Orchestration and Automation Technologies (20th), AI Software Development (20th)
 

Featured Reviews

HA
Sr. IT & Data Governance and Management Consultant & Technical Lead at a government with 51-200 employees
Facilitates seamless data exchange for Middle Eastern government entities while reducing costs and simplifying integration processes
Informatica PowerExchange is important for services and common services implementations. This allows workflow communication between different entities, providing proper services. The tool's governance features include HA rules, responsibilities, and policies which are highly valued. It also reduces the number of APIs needed for new integrations by offering a unified exchange platform that facilitates easy-to-use services without the need for coding.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Modular automations have streamlined onboarding and now orchestrate delayed multi-day workflows
Zapier offers the best features through the capability to make our own webhooks and the delay functionalities, which stand out in Zapier.The delay functionality and custom webhooks are valuable for our organization because of how we deal with things at our organization by creating things in a very modular way. We will have different modules talking to each other for a specific complex workflow. A webhook is what helps solve most of it because we can create all the different modules as a separate workflow in Zapier with their own custom webhook URL and then call them or chain them together to create a complex workflow solving a bigger use case problem. Secondly, the delays, with having a bigger delay in number of days, gives the automation a bigger window to run in, which is not the case with make.com or any other platform that we use for automation. The delays on other platforms are mostly within the range of one to five minutes because the scenario needs to run on that particular go. With Zapier, the scenario can span over multiple days and it does not take up running memory. Rather than that, it goes to sleep and runs back again after the designated time. With Zapier, I am able to handle workflows much faster. I have been able to reduce the effort the manual onboarding team and the operations team had to do in terms of employee onboarding. We have reduced the workflow time and made things more efficient and smoother and avoided any repetitive tasks in the day-to-day workflow of a team member. There is a significant reduction in manual work and team members save time by eliminating multiple workflows which are repetitive in nature that the automation team builds for them using Zapier.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Outsourcing Company
9%
Construction Company
8%
Comms Service Provider
6%
Construction Company
16%
Comms Service Provider
10%
Manufacturing Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise7
 

Questions from the Community

What is your experience regarding pricing and costs for Informatica PowerExchange?
Informatica PowerExchange is considered cost-efficient due to reduced number of APIs needed, enabling re-utilization of existing channels, cutting down on development and training costs.
What needs improvement with Informatica PowerExchange?
It would be helpful to have more metadata provided, which is useful for engaging more users in data exchange. The addition of data quality dashboards or measures would also help in profiling data t...
What is your primary use case for Informatica PowerExchange?
We utilize Informatica PowerExchange ( /products/informatica-powerexchange-reviews ) for data sharing and data monitoring across government entities in the Middle East. The tool facilitates data ex...
What is your experience regarding pricing and costs for Zapier?
The pricing is in accordance with market standards and even lower in some cases. The license setup cost is reasonable.
What needs improvement with Zapier?
Zapier can be improved by having more complex running scenarios, such as running code and more custom modules, and maybe multi-router cases which will make the workflows even tighter and more compl...
What is your primary use case for Zapier?
My main use case for Zapier is that it acts as a no-code automation platform which helps us in automating business platforms and business process automation. It is a tool that we were using prior t...
 

Also Known As

PowerExchange, Connectors
No data available
 

Overview

 

Sample Customers

ACH Food, BNSF Railway Company, Illinois State University
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about Informatica, Palantir, Microsoft and others in Data Integration. Updated: August 2026.
913,349 professionals have used our research since 2012.