

Informatica IDMC and Workato compete in the data management solutions category. Informatica appears to have an upper hand in features like data profiling and governance, while Workato seems advantageous in deployment speed due to its automation workflows.
Features: Informatica IDMC's notable features include comprehensive data governance, quality management, and data profiling, which serve as a robust solution for enterprise-level management. On the other hand, Workato features a user-friendly drag-and-drop interface, automation workflows, and ease of integration, providing an accessible platform for users.
Room for Improvement: Informatica IDMC could improve its visual data representation for business users, enhance API capabilities, and refine licensing models to reduce costs. Conversely, Workato could enhance CI/CD pipelines, debugging features, and stability, particularly in on-prem application integration.
Ease of Deployment and Customer Service: Informatica IDMC offers varied deployment models, including on-premises, cloud-based, and hybrid configurations, though its customer service varies. Workato focuses on public cloud operations with a seamless setup and is known for reliable customer service and effective troubleshooting capabilities.
Pricing and ROI: Informatica IDMC is often perceived as a costly solution due to its extensive features, but it promises long-term ROI through enhanced data quality. In contrast, Workato's task-based pricing model is cost-effective and flexible, making it a viable choice for businesses managing integration expenses.
Leadership prefers to utilize third-party tools, such as Snowflake, which has both storage and ELT features.
The stability and performance remain issues.
Compared to Collibra Catalog, where the value is noticeable within six months.
By replacing multiple legacy systems and teams with a single automated platform, organizations see significant cost savings and improved business operations.
For main recipes, there are charges, so by focusing on creating as many callable recipes as possible based on requirements, we can improve cost efficiency for the business.
In my experience, we have seen a return on investment, with results visible within a week.
Due to the tool's maturity limitations, solutions are not always simple and often require workarounds.
Even after going out of service support, they still reached back to me whenever I raised tickets.
We expect more responsive assistance because they have the expertise since Informatica is their tool, but I don't see enough expertise on the Informatica support side.
Whenever we faced issues with data volume, the support team helped us by suggesting solutions like breaking the data into chunks.
I reach out to the professional services team or customer success team for technical support, and they provide immediate responses.
Workato's support is robust, featuring first and second-level support.
I have used the product over multiple systems and was able to write reports for large data sets without any performance issues.
As a SaaS platform, IDMC is quite scalable and provides complete flexibility.
There are many options available, and the licensing model is quite good, supporting our needs effectively.
There are scalability limitations with Workato.
Allows dynamic connection switching at runtime.
Even when clients overutilize the product, Workato allows them to continue without interruption, charging accordingly rather than limiting usage.
Stability is crucial because IDMC holds business-critical data, and it needs to be available all the time for business users.
There are substantial stability issues with Informatica Cloud Data Quality on the cloud.
I find the stability to be good, with occasional restarts required every two to three months due to glitches.
Once deployed, solutions do not break, making it more reliable than other solutions like Microsoft Power Automate that often disconnect.
During the initial data loads with large volumes, Workato was unable to handle the data effectively, which indicates stability issues under high loads.
To handle more than 50,000 records, I use scripting actions like Python or JavaScript to process large data in chunks.
The tool needs to mature in terms of category-specific attributes or dynamic attributes.
The current solution requires code-writing and tweaking, while other solutions offer material-level matches.
If the development interface could be optimized to have fewer modules, it would be greatly beneficial.
The team is actively working on customizing the platform per client requirements and is rapidly releasing features to address these limitations.
Workato struggles with scalability when handling high volumes of data, such as terabytes, requiring chunking for initial data loads.
One area for improvement is the CI/CD pipeline, which lacks a version control system similar to GitHub for easier deployment.
It ranges from a quarter million to a couple of million a year.
Informatica Intelligent Cloud Services is affordable for my specific use cases, with the pricing being rated three or four on a scale where one is very cheap.
Regarding pricing, compared to other tools I have worked with, Informatica offers competitive pricing, which I find not high in terms of starting strategy.
Higher volume is less expensive, but in general, it is kind of pricey.
While the upfront cost is high due to task-based pricing, the cost is relatively low in terms of development because Workato provides necessary connectors for integration use cases.
Compared to other iPaaS solutions like Boomi, Workato’s pricing model charges per connection step, which increases the cost.
The platform's ability to pull in data from other platforms without the need for an additional integration tool enhances its appeal.
The connectors serve as the main functionality, making data integration processes more efficient by saving time and effort.
We could run data quality rules as part of Service Bus, which ensured the integrity of customer information before it was entered into our database.
It allows app-to-app and real-time integrations, which significantly enhance process efficiency.
It comes with pre-built connectors, eliminating the need to write APIs.
The platform's ease of use for connecting to different integrations, like Salesforce and NetSuite, is very beneficial because development isn't necessary, and everything is readily available.
| Product | Market Share (%) |
|---|---|
| Informatica Intelligent Data Management Cloud (IDMC) | 5.2% |
| Workato | 4.5% |
| Other | 90.3% |

| Company Size | Count |
|---|---|
| Small Business | 51 |
| Midsize Enterprise | 27 |
| Large Enterprise | 153 |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 6 |
| Large Enterprise | 7 |
Informatica Intelligent Data Management Cloud (IDMC) offers seamless integration of master data management, data quality, and data integration with a cloud-native architecture supporting multiple data management styles, optimizing data governance through metadata management.
IDMC enhances data synchronization and mapping tasks, utilizing a broad range of connectors to interact efficiently with data sources. Its precise address validation via AddressDoctor and intuitive navigation bolster user empowerment, delivering agility, scalability, and security in data governance. Despite its strengths, areas like ease of use, SAP integration, and reporting could benefit from enhancements. Connectivity issues and workflow complexities are noted, needing improvements in performance, support, and licensing cost. Users demand expanded ETL capabilities, real-time processing, and broader data source support to address growing data needs.
What are the key features of IDMC?In industries such as banking, healthcare, and telecom, IDMC is implemented for data integration, cloud migration, and enhancing data quality. Its capabilities are crucial for metadata management, lineage tracking, and real-time processing, ensuring high data quality and streamlined operations.
Named a Leader in iPaaS for Dynamic Integrations by Forrester, Workato is a modern automation and integration platform. With its enterprise-grade capabilities, you can seamlessly integrate and orchestrate workflow automation across cloud and on-premise applications, files and databases without coding.
The Workato team comes from a deep background in building integration products and will continue to expand and change the automation and integration space.
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