Informatica Intelligent Data Management Cloud (IDMC) vs OpenText Process Automation comparison

Informatica and OpenText are both solutions in the Business Process Management (BPM) category. Informatica is ranked #11 with an average rating of 7.8, while OpenText is ranked #18 with an average rating of 7.7. Informatica holds a 1.4% mindshare in BPM, compared to OpenText’s 0.6% mindshare. Additionally, 93% of Informatica users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Informatica Intelligent Dat...

Read 186 Informatica Intelligent Data Management Cloud (IDMC) reviews

21,895 Views
1,095 Comparison Views

93% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

804 Views
450 Comparison Views

100% willing to recommend

Informatica Intelligent Dat...

OpenText Process Automation

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Executive SummaryUpdated on Jun 19, 2025

Informatica Intelligent Data Management Cloud and OpenText Process Automation compete in the robust domain of data management and process automation. Informatica has the upper hand in data integration and governance capabilities, offering extensive features that appeal to enterprises aiming for detailed oversight and control.

Features: Informatica IDMC provides comprehensive data integration methods with robust data cleansing and governance capabilities. It supports a flexible architecture accommodating multiple data domains and excels in seamless integration and quality measurement. OpenText Process Automation presents a well-rounded approach focusing on workflow automation and integration capabilities, effectively optimizing business processes and ensuring efficient process management.

Room for Improvement: Informatica IDMC requires better user interface design and improved connectivity stability. Enhancements in data stewardship and expanded documentation are also needed. OpenText Process Automation should enhance its integration model, improve archiving abilities, and update its user interface to meet modern standards, alongside enhancing mobile compatibility and AI-based tool integration.

Ease of Deployment and Customer Service: Informatica IDMC offers deployment across on-premises, public, and hybrid clouds, catering to various business needs, while OpenText supports on-premises and hybrid setups. Both solutions receive mixed reviews on customer service, with Informatica often cited for delayed responses, although it provides robust technical support. OpenText marginally outperforms in service efficiency, particularly in technical support.

Pricing and ROI: Informatica IDMC, with its extensive features, comes at a high price, yet this investment is often justified by a high ROI potential, especially for enterprises prioritizing detailed governance. OpenText Process Automation offers a more moderate pricing structure that matches the value it provides, making it a reasonable choice. Informatica's subscription model, while costly, promises long-term data quality benefits, a factor less highlighted in OpenText.

To learn more, read our detailed Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation Report (Updated: September 2025).

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Informatica Intelligent Dat...

Ranking in Business Process Management (BPM)

11th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

186

Ranking in other categories

Data Integration (4th), Data Quality (1st), Business-to-Business Middleware (6th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (1st), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.4%, up from 1.3% compared to the previous year. The mindshare of OpenText Process Automation is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Informatica Intelligent Data Management Cloud (IDMC)	1.4%
OpenText Process Automation	0.6%
Other	98.0%

Business Process Management (BPM)

Featured Reviews

SaurabhGaonshindhe

Principle Cloud Engineer at Sector 125

Modular structure and AI features stream new reporting processes

One of my clients has a requirement; they want to integrate metadata into the process, which means, for example, if I just want to implement a new field into my database, that field needs to be reflected throughout, let's say, 200 mappings. This highlights the need for a data-driven approach. My experience with technical support from Informatica is quite interesting; I would rate it as nine out of ten for Informatica PowerCenter kind of products or the Informatica integration products, because my team can do some hands-on using their free licenses or one-month kind of products. However, for products Master Data Management or related to MDM or Data Governance, there is no way by which we can directly practice, and my team struggles at that point.

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Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks are the BPM modules. There is the standard BPM modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP system.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Address Doctor gives an accurate combination of information provided with a level of returned threshold value."

"Informatica MDM's most valuable feature is the interconnection between multiple Master Data domains."

"The solution is stable."

"The data mapping capability is a valuable feature."

"REST API: Excellent for scripting control and reporting mechanisms"

"The tool does give a good ROI."

"The solution allows the complete governance process, starting from the data quality, those definitions, and it can get the data quality in the EDC."

"In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business."

More Informatica Intelligent Data Management Cloud (IDMC) pros

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"Its customer support is reliable and easy to approach."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"One of the most useful features is the code is customizable, we can make it our own."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

More OpenText Process Automation pros

Cons

"I would rate my experience with the initial setup a two out of ten, with one being difficult and ten being easy."

"It could be improved by including a buffer that saves data when there is a connectivity issue."

"One area that needs to improve is the user experience because it is very complex. The trial version is very complex so it's not easy to start using the program immediately. You must study the rules first."

"This is a costly solution. We have several customers who evaluate it but then look for other solutions because of the cost. At present, Informatica MDM comes as an on-premises or cloud-based solution. I would like to see them offer a SaaS-based MDM model. I think they are working on it."

"Informatica MDM has limitations with connectivity."

"The on-prem version's functionalities may not be available on the cloud version."

"One area that could use improvement is the speed of the web interfaces. At present, they are very slow. I think it is essential that we are original and robust on-premises."

"The price modeling could be more flexible."

More Informatica Intelligent Data Management Cloud (IDMC) cons

"The crucial missing element is the archival function."

"There is room for improvement in the pricing structure."

"The solution needs to continue to enhance the low-coding feature within the product itself."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The integration could improve."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"AppWorks could be improved by including BPM simulation."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

More OpenText Process Automation cons

Pricing and Cost Advice

"The price is neither too high nor too low."

"Informatica is very expensive."

"It's offers value for money. They're more competitive with respect to pricing and offerings."

"We saw an ROI. We have been able to get data from various sources and consolidate it into a data lake, which is helping us in data analytics."

"So, there are plans for licensing. There are subscription-based and usage-based licenses. Also, there are licenses for exceptional analytics, etc. In short, there are different models of licensing for every enterprise."

"Informatica MDM's pricing is not cheap but comparable to other vendors."

"Cost-wise, I think it is on the higher side, and that is why we are looking for some better options. Licensing costs are huge compared to other players in the market and for my company."

"Informatica Cloud Data Integration is famously known for its high price. The vendor targets large enterprises, and not medium or small companies. These large companies, and organizations, handle large amounts of data. If you go into any large bank, such as American or Canadian banks, these banks use this solution because it is more reliable, secure, and has more functionality."

More Informatica Intelligent Data Management Cloud (IDMC) pricing and cost advice

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"AppWorks is pretty expensive."

"The price is on the higher side."

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Computer Software Company

10%

Manufacturing Company

10%

Insurance Company

16%

Financial Services Firm

13%

Computer Software Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	24
Large Enterprise	134

By reviewers
Company Size	Count
Small Business	7
Large Enterprise	3

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?

Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...

See all answers

Which Informatica product would you choose - PowerCenter or Cloud Data Integration?

Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...

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What are the biggest benefits of using Informatica Cloud Data Integration?

When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...

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What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Comparisons

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Compared 4% of the time

Collibra Governance vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Azure Data Factory vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 3% of the time

TIBCO EBX vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 3% of the time

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Compared 24% of the time

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Compared 18% of the time

Appian vs OpenText Process Automation

Compared 18% of the time

Mendix vs OpenText Process Automation

Compared 12% of the time

OutSystems vs OpenText Process Automation

Compared 10% of the time

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Product Reports

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC)

September 2025

Informatica Intelligent Data Management Cloud (IDMC) report

Download Informatica Intelligent Data Management Cloud (IDMC) product report

Buyer's Guide

OpenText Process Automation

August 2025

Download OpenText Process Automation product report

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration

No data available

Overview

Informatica Intelligent Data Management Cloud (IDMC) integrates data quality, governance, and integration with flexible architecture. It supports multiple domains and a data models repository, delivering AI-enhanced data management across cloud-native platforms.

IDMC provides seamless integration and governance capabilities that support diverse data environments. Its comprehensive suite includes customizable workflows, data profiling, and metadata management. AI features, a data marketplace, and performance scalability enhance data management. While its interface poses challenges, its robust matching and cloud-native integration facilities are essential for complex data ecosystems. Users employ IDMC for connecting systems, ensuring data quality, and supporting data compliance but seek better pre-built rules, services, and improved connectivity, especially with platforms like Salesforce. Licensing, cost, and added AI functionalities are areas for potential refinement.

What are the key features of IDMC?

Data Quality and Integration: Seamless integration ensures data accuracy across platforms.
Metadata Management: Comprehensive metadata management supports data governance.
AI Capabilities: AI features enhance automation and decision-making processes.
Data Marketplace: Facilitates easy access to data across the organization.
Performance Scalability: Scales performance efficiently to meet growing data demands.

What benefits should be expected from IDMC?

Enhanced Data Management: Offers robust tools for data governance and quality.
Improved Integration: Connects disparate systems seamlessly, reducing data silos.
Cost Efficiency: Streamlines data processes, potentially reducing operational costs.
Data Compliance: Supports compliance with data privacy regulations.
Agility and Scalability: Adapts quickly to changing data environments.

IDMC is implemented across industries for data integration, metadata management, and governance. Organizations use it to connect systems, migrate data to cloud environments, and maintain data quality. They manage master data and automate business processes, facilitating data lineage and ensuring compliance with privacy regulations.

Informatica

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

The Travel Company, Carbonite

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation

September 2025

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