Informatica Intelligent Data Management Cloud (IDMC) vs OpenText Process Automation comparison

Informatica and OpenText are both solutions in the Business Process Management (BPM) category. Informatica is ranked #10 with an average rating of 7.7, while OpenText is ranked #18 with an average rating of 7.7. Informatica holds a 1.2% mindshare in BPM, compared to OpenText’s 0.5% mindshare. Additionally, 93% of Informatica users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

Informatica Intelligent Dat...

Read 185 Informatica Intelligent Data Management Cloud (IDMC) reviews

24,254 Views
970 Comparison Views

93% willing to recommend

OpenText Process Automation

Read 10 OpenText Process Automation reviews

780 Views
390 Comparison Views

100% willing to recommend

Informatica Intelligent Dat...

OpenText Process Automation

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Jun 19, 2025

Informatica Intelligent Data Management Cloud and OpenText Process Automation compete in the robust domain of data management and process automation. Informatica has the upper hand in data integration and governance capabilities, offering extensive features that appeal to enterprises aiming for detailed oversight and control.

Features: Informatica IDMC provides comprehensive data integration methods with robust data cleansing and governance capabilities. It supports a flexible architecture accommodating multiple data domains and excels in seamless integration and quality measurement. OpenText Process Automation presents a well-rounded approach focusing on workflow automation and integration capabilities, effectively optimizing business processes and ensuring efficient process management.

Room for Improvement: Informatica IDMC requires better user interface design and improved connectivity stability. Enhancements in data stewardship and expanded documentation are also needed. OpenText Process Automation should enhance its integration model, improve archiving abilities, and update its user interface to meet modern standards, alongside enhancing mobile compatibility and AI-based tool integration.

Ease of Deployment and Customer Service: Informatica IDMC offers deployment across on-premises, public, and hybrid clouds, catering to various business needs, while OpenText supports on-premises and hybrid setups. Both solutions receive mixed reviews on customer service, with Informatica often cited for delayed responses, although it provides robust technical support. OpenText marginally outperforms in service efficiency, particularly in technical support.

Pricing and ROI: Informatica IDMC, with its extensive features, comes at a high price, yet this investment is often justified by a high ROI potential, especially for enterprises prioritizing detailed governance. OpenText Process Automation offers a more moderate pricing structure that matches the value it provides, making it a reasonable choice. Informatica's subscription model, while costly, promises long-term data quality benefits, a factor less highlighted in OpenText.

To learn more, read our detailed Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation Report (Updated: July 2025).

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation

July 2025

Download the complete report

Helped 861,390 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Informatica Intelligent Dat...

Ranking in Business Process Management (BPM)

10th

Average Rating

8.0

Reviews Sentiment

6.8

Number of Reviews

185

Ranking in other categories

Data Integration (3rd), Data Quality (1st), Business-to-Business Middleware (5th), API Management (7th), Cloud Data Integration (3rd), Data Governance (2nd), Test Data Management (3rd), Cloud Master Data Management (MDM) Solutions (1st), Data Management Platforms (DMP) (2nd), Data Masking (2nd), Metadata Management (1st), Test Data Management Services (3rd), Product Information Management (PIM) (1st), Data Observability (2nd)

OpenText Process Automation

Ranking in Business Process Management (BPM)

18th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of Informatica Intelligent Data Management Cloud (IDMC) is 1.2%, down from 1.3% compared to the previous year. The mindshare of OpenText Process Automation is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Saikat Ghosh

Consulting Principal & Founder at Digital Data Consultancy

Match and merge functionality is still the best but cloud version needs more functionality

There are various areas for improvement in IDMC. Enhancements on basic data management functionality and the UI front, such as multiple templates and improved grid views, would be beneficial. Bulk data management features could be improved from the UI perspective to get to the level of the on prem versions of Informatica MDM. The tool needs to mature but missing small but important features, like restricted dynamic attributes functionality, data inheritance rules in master hierachies, identifiers not being passed in jobs is a drawback.

Read full review

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most important features are the mastering of the data and the UI intuitiveness."

"The solution has the best feature for parameterization."

"The way that the solution scans is very useful."

"Axon has something called Overlay, which can be used to extend the technical lineage."

"The product is scalable and excellent for enterprise-level organizations."

"The most valuable feature is the building of mockups and tasks."

"In the latest version, I like the outlay of the business roles creation. I like seeing that visualization as you're building it, as opposed to going through metatables or XML mappings. We liked that piece, and it makes it more intuitive for the business."

"Some of Axon's valuable features include creating your business glossaries, importing DQ rules, and creating change management."

More Informatica Intelligent Data Management Cloud (IDMC) pros

"Its customer support is reliable and easy to approach."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"One of the most useful features is the code is customizable, we can make it our own."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

More OpenText Process Automation pros

Cons

"Permissions, scalability, and connection with other informatic tools are the main areas that need development. Integration with other tools, such as IDQ, is challenging. The management of data discovery is highly challenging because many data points have identical definitions."

"We would like to have accessibility to the repository."

"Informatica MDM has limitations with connectivity."

"The initial setup was not very straightforward. Not complex, but not very simple either."

"While my company operates on the cloud, we have seen that Informatica Cloud Data Integration has some performance issues causing it to lag."

"Metadata querying is right now not there in Informatica Cloud Data Integration."

"Informatica MDM has a complex user interface, which could be improved."

"The setup is complex."

More Informatica Intelligent Data Management Cloud (IDMC) cons

"AppWorks could be improved by including BPM simulation."

"There is room for improvement in the pricing structure."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The crucial missing element is the archival function."

"The integration could improve."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

More OpenText Process Automation cons

Pricing and Cost Advice

"You can purchase licenses for this solution at different intervals. For example, annually or every three years. They recently changed their terms for licensing and now it is more flexible."

"Informatica MDM's pricing is not cheap but comparable to other vendors."

"The product is highly-priced."

"I rate the product's price a seven on a scale of one to ten, where one is the cheapest and ten is the most expensive. The product is a bit expensive."

"The solution is very expensive."

"We have licenses, and we are provided with certain particular services in the solution."

"There is no doubt that it is very expensive, but the brand value comes at a cost. Other MDM solutions in the market that haven't proven themselves like Informatica are also pretty expensive. We need to understand that MDM itself is very expensive to implement. So, Informatica is also pretty expensive. I would rate it a two out of five for being pretty expensive."

"The product is not very pocket-friendly for small and medium-sized businesses, and it is understandable because of the kind of features the tool gives."

More Informatica Intelligent Data Management Cloud (IDMC) pricing and cost advice

"The price is on the higher side."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"AppWorks is pretty expensive."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"There is a user-based perpetual license."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

861,390 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

17%

Computer Software Company

12%

Manufacturing Company

Insurance Company

13%

Financial Services Firm

12%

Computer Software Company

10%

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Azure Data Factory compare with Informatica Cloud Data Integration?

Azure Data Factory is a solid product offering many transformation functions; It has pre-load and post-load transformations, allowing users to apply transformations either in code by using Power Q...

See all answers

Which Informatica product would you choose - PowerCenter or Cloud Data Integration?

Complex transformations can easily be achieved using PowerCenter, which has all the features and tools to establish a real data governance strategy. Additionally, PowerCenter is able to manage huge...

See all answers

What are the biggest benefits of using Informatica Cloud Data Integration?

When it comes to cloud data integration, this solution can provide you with multiple benefits, including: Overhead reduction by integrating data on any cloud in various ways Effective integration ...

See all answers

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Comparisons

Microsoft Purview Data Governance vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 5% of the time

Azure Data Factory vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Informatica PowerCenter vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Reltio Cloud vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

Collibra Governance vs Informatica Intelligent Data Management Cloud (IDMC)

Compared 4% of the time

More Informatica Intelligent Data Management Cloud (IDMC) Competitors

Camunda vs OpenText Process Automation

Compared 25% of the time

Appian vs OpenText Process Automation

Compared 17% of the time

Pega Platform vs OpenText Process Automation

Compared 14% of the time

ServiceNow Now Platform vs OpenText Process Automation

Compared 14% of the time

Mendix vs OpenText Process Automation

Compared 12% of the time

More OpenText Process Automation Competitors

Product Reports

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC)

April 2025

Informatica Intelligent Data Management Cloud (IDMC) report

Download Informatica Intelligent Data Management Cloud (IDMC) product report

Buyer's Guide

OpenText Process Automation

June 2025

Download OpenText Process Automation product report

Also Known As

ActiveVOS, Active Endpoints, BPM, Address Verification, Persistent Data Masking, Cloud Test Data Management, PIM, , Enterprise Data Catalog, Data Integration Hub, Cloud Data Integration, Data Quality, Cloud API and App Integration

No data available

Overview

Informatica Intelligent Data Management Cloud (IDMC) is a robust platform used by banks, financial institutions, and health sector organizations for data management, governance, and compliance.

IDMC provides comprehensive tools for data discovery, profiling, masking, and transformation. It supports Salesforce integration, real-time data streaming, and scalable data management solutions. Health organizations manage national product catalogs while financial entities focus on data protection and regulatory compliance. Its intuitive interface, flexible features, and robust tools make it valuable across sectors, though enhancements in data integration and human workflow are being sought.

What are the most important features?

Data discovery: Facilitates identifying and understanding data sources.
Data profiling: Analyzes old databases for data quality.
Data and platform masking: Ensures data protection.
Salesforce integration: Seamless connectivity with Salesforce.
Mastering data: Centralizing and standardizing data.
UI intuitiveness: User-friendly interface.
Feature map flexibility: Adapts to user needs.
Business glossary creation: Defines business terms.
Data lineage: Tracks data flow and transformations.
Automation: Streamlines data processes.
Enterprise data cataloging: Organizes extensive data assets.
Scalability: Supports expanding data requirements.
Easy setup: Quick deployment process.
Bulk upload: Efficiently handles large data volumes.
Customizable data management: Tailors data solutions.
Real-time data streaming: Manages live data streams.
Integration with Hadoop and NoSQL: Connects with big data platforms.

What benefits and ROI should be considered?

Regulatory compliance: Ensures adherence to regulations.
Data protection: Safeguards sensitive information.
Enhanced data quality: Improves accuracy and reliability.
Centralized data: Consolidates data for better management.
Process automation: Reduces manual tasks and errors.

Banks and financial institutions use IDMC for data masking, transformation, and compliance, while health sector organizations leverage it for national product catalogs. Industry applications focus on automating business processes, centralizing data, and managing data catalogs to meet regulatory demands and ensure data protection.

Informatica

OpenText Process Automation offers a low-code environment for efficient development, enhanced by strong integration, dynamic case management, and OCR technology to streamline business processes across industries.

OpenText Process Automation provides a comprehensive platform for improving business processes with features that allow for significant time reduction through a low-code development environment. It integrates seamlessly with third-party systems, enabling dynamic case management and effective monitoring capabilities. By incorporating OCR technology, it enhances efficiency and lowers costs. Users benefit from its centralized architecture, which brings together diverse tools to streamline operations. Its BPM modules support automation in supply chain and vendor processes, leading to widespread implementation. Known for its stability and scalability, it also receives positive feedback for its reliable support. However, there are areas needing enhancement, such as improved low-code features, better integration, and a desire for a unified UI with better mobile compatibility. There is a call for an archival function to address database growth and concerns about pricing and performance related to the BPMN 2.0 model. Potential improvements include AI integration and enhanced modeling in the low-code platform.

What are the key features?

Low-Code Development: Enables user-friendly development and faster deployment.
Third-Party Integration: Works well with systems like SAP and Salesforce.
OCR Technology: Streamlines processes by enhancing efficiency and reducing costs.
Dynamic Case Management: Adapts to complex workflows and changing conditions.
Centralized Architecture: Integrates multiple tools, streamlining operations.

What benefits and ROI should be evaluated?

Efficiency: Significantly reduces development time.
Cost-Effectiveness: Lowers operational costs through process optimization.
Scalability: Grows alongside organizational demands without performance loss.
Reliability: Offers stable operations with robust support.
Integration Capabilities: Seamlessly links with existing systems to enhance functionality.

OpenText Process Automation is implemented in industries like insurance, banking, and manufacturing for tasks such as invoice processing, accounts payable, cash management, and supply chain automation. It enables integration with systems like SAP and Salesforce, offering on-premises or cloud deployment, enhancing workflows and document orchestration.

OpenText

Sample Customers

The Travel Company, Carbonite

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Buyer's Guide

Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation

July 2025

Free Report: Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation

Find out what your peers are saying about Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation and other solutions. Updated: July 2025.

DOWNLOAD NOW

861,390 professionals have used our research since 2012.

See our Informatica Intelligent Data Management Cloud (IDMC) vs. OpenText Process Automation report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.