Try our new research platform with insights from 80,000+ expert users

Infor CloudSuite vs SAP HCM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in Cloud HCM
9th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
CRM (20th), ERP (15th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (8th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Financial Close Software (4th)
SAP HCM
Ranking in Cloud HCM
3rd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Benefits Administration (4th), Talent Management (3rd)
 

Mindshare comparison

As of June 2025, in the Cloud HCM category, the mindshare of Infor CloudSuite is 0.5%, up from 0.2% compared to the previous year. The mindshare of SAP HCM is 11.1%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Renelia Villanueva - PeerSpot reviewer
Efficient payroll processing with comprehensive attendance management
I am currently heading the payroll benefits and HRIS team here in Manila. We are using SAP HCM on-premises, and we implemented SuccessFactors focusing on Employee Central and GMPM SAP HCM has helped a lot due to the always changing government regulations pertaining to taxation, social security…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It offers a facility to get data quickly."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"The product's most valuable feature is production planning. It is one of the core features."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"The stability of the solution is perfect. I rate it a ten out of ten."
"All our employee data, like performance and payroll, is managed through SAP HCM."
"The user interface is the solution's most valuable feature. It makes it easy for us to use."
"It has the best data management features."
"All of the core processes are very valuable aspects of the solution. These include personnel, administration, organizational structure, and payroll."
"Customers can create custom infotypes to store any custom data points."
"The setup was straightforward."
"The payroll operations I’ve managed within this and other organizations involve substantial numbers, demonstrating that SAP HCM stable product. As for talent management, we’ve utilized consulting services and supplemented them with various in-house developments. Moreover, we are exploring innovative AI, including chatbots and AI-driven use cases."
"The compliance management functionality is quite good."
 

Cons

"They could include marketing automation for the product."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"It takes time to properly learn what the product can do."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"The price of the solution is not good."
"The speed of technical support can be improved."
"Managing changes in applications can be challenging since it complicates testing and unit testing, resulting in longer testing phases. This time-consuming process often leaves little room for actual work."
"What can be improved in SAP HCM depends on the industry it serves. The system's navigation could be simplified for users. The flow and integration between parts, like core HR, payroll, and recruiting, must be communicated properly. Users should focus on how doing things correctly from the start will improve things in the long run rather than feeling overwhelmed by tasks."
"The extensibility of the integration could be improved."
"When performing reconciliation, manual entry is sometimes required, and barcode scanning isn't always available."
"There's still room for improvement. We need end-to-end systems. Only the HR team uses HCM, but employees don't have access to their data. With Employee Central, employees can see their ratings, increment cycles, and other details, making things more transparent."
"A better user interface and greater AI integration are crucial."
"The breadth of functionality offered by SAP HCM comes at a cost."
 

Pricing and Cost Advice

"I feel it is not very cheap, very economical but also not very expensive."
"For on-premise installations, the licensing is yearly."
"The pricing is not built on a standard model."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The product is expensive. I rate the pricing a five out of ten."
"The pricing is really high."
"The solution is cheap."
"Be careful and guard against future changes in licensing."
"We purchase the product's yearly license."
"The product is expensive."
"The solution is a little expensive and we are charged per user for the license. The solution can be paid monthly or annually."
"We have an annual license for this solution, and the price depends on the number of users."
"Licensing fees are paid yearly."
report
Use our free recommendation engine to learn which Cloud HCM solutions are best for your needs.
857,028 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
11%
Computer Software Company
11%
Manufacturing Company
9%
Educational Organization
8%
Computer Software Company
13%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about SAP HCM?
SAP HCM is the one of the best ERP for an organization with a small to large scale business. It has the most efficient payroll functionality. Regards : SAP HR classes in pune
What do you like most about SAP HCM?
HCM is a very important module that each organization should want to use. It will help any organization to calculate and control the cost of their human resources.
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
 

Comparisons

 

Also Known As

SyteLine
SAP Human Capital Management
 

Overview

 

Sample Customers

PRIDE Industries
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skrill Group Ltd.
Find out what your peers are saying about Infor CloudSuite vs. SAP HCM and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.