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Infor CloudSuite vs Microsoft Dynamics SL comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
11th
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (17th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (3rd), Product Configuration and Quoting (6th), Warehouse Management (3rd), Cloud HCM (8th), Financial Close Software (8th)
Microsoft Dynamics SL
Ranking in ERP
30th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the ERP category, the mindshare of Infor CloudSuite is 2.6%, up from 1.8% compared to the previous year. The mindshare of Microsoft Dynamics SL is 1.1%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Infor CloudSuite2.6%
Microsoft Dynamics SL1.1%
Other96.3%
ERP
 

Featured Reviews

AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.
Cirvesh-Daga - PeerSpot reviewer
Director at T-Systems International GmbH
Simplify and streamline complex business processes, and good integration capabilities but lacks predictive capabilities
An area of improvement could be around automation and predictability. However, I'm sure Microsoft is already thinking about incorporating AI co-pilot features, which should be coming soon. The end person who will be looking at the report is the CFO, and CFO isn't just interested in static reports but in predictive information. Ideally, SL could use data from ERP, and CRM to provide some level of prediction. CoPilot is plugged into Dynamics, it'll be a plus and even a huge selling point over other solutions that are there in the market because now we have a component of AI. We can also give you some level of prediction. Even if it starts with a 15% confidence level, a CFO will take that because it still allows them to increase their bets to a certain extent. So, that's something that I I will look forward to whenever Microsoft introduces it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CloudSuite came out on top."
"Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"If you are working in the food and beverage industry, I would say it's a perfect solution."
"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."
"It offers a facility to get data quickly."
"The stability of the solution is perfect. I rate it a ten out of ten."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"The solution has many helpful features, the stability is very good, its performance is reliable, the solution is extremely useful for e-commerce companies, the compliance has been very useful, the solution is quite stable, the scalability is good, and it is pretty easy to set up."
"It's pretty easy to set up."
"If I put myself in the customer's shoes, it's easier to use. Reporting would be a very valuable feature."
"The solution has provided a good return on investment by ensuring our financial and operational information is accurate and timely."
 

Cons

"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"It takes time to properly learn what the product can do."
"The solution's support service could be better."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"Infor OS is powerful, but the documentation is terrible."
"The platform's distribution features need enhancement."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"The price of the solution is not good. In Europe, it's difficult to find people who already know Infor, which was a problem during implementation."
"The product's primary improvement area would be its batch processing system."
"An area of improvement could be around automation and predictability."
"The licensing of the solution should be adjusted; the policies aren't ideal and they should make it easier to understand because right now it's too confusing."
 

Pricing and Cost Advice

"The product is expensive. I rate the pricing a five out of ten."
"It is a cost-effective solution."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"I feel it is not very cheap, very economical but also not very expensive."
"For on-premise installations, the licensing is yearly."
"The platform's pricing depends on the specific number of users."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"The licensing costs were reasonable."
"If the value proposition is clear for the customer, they won't see it as an expensive solution. A solution becomes expensive when it doesn't do what it promises."
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Construction Company
11%
Healthcare Company
7%
University
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
What needs improvement with Microsoft Dynamics SL?
The product's primary improvement area would be its batch processing system. Transitioning to a transactional processing system would significantly enhance its efficiency and usability.
What is your primary use case for Microsoft Dynamics SL?
Our primary use case for the platform was managing our financial and operational processes across multiple companies. We are a group with 11 to 12 companies, and Dynamics SL has been integral in ma...
What advice do you have for others considering Microsoft Dynamics SL?
Overall, Dynamics SL served us well for many years. However, organizations should consider more modern solutions, especially those that support transactional processing, to avoid the inefficiencies...
 

Also Known As

SyteLine
Dynamics SL, MS Dynamics SL
 

Overview

 

Sample Customers

PRIDE Industries
ASAP, Espartec, S.A de C.V., TGLT, Calder‹n Autopartes El_ctricas, GGS Systems, CLEAResult, Shared Spectrum Company, Scope Global Pty Ltd
Find out what your peers are saying about Infor CloudSuite vs. Microsoft Dynamics SL and other solutions. Updated: June 2026.
899,204 professionals have used our research since 2012.