Infor CloudSuite and Workday are enterprise resource planning solutions catering to different business needs. Infor CloudSuite is often favored for its pricing, flexibility, and industry-specific modules, while Workday is preferred for its comprehensive feature set and robust capabilities.
Features: Infor CloudSuite provides industry-specific modules, flexibility, and seamless integration capabilities. Workday offers comprehensive HR and financial management solutions, real-time analytics, and broad-based functionality.
Room for Improvement: Infor CloudSuite could enhance its user interface and expand its analytics and reporting capabilities to match competitors. Workday might improve by offering more competitive pricing, enhancing customization options, and refining its setup process for larger enterprises.
Ease of Deployment and Customer Service: Workday is known for its streamlined deployment and comprehensive customer support, easing business transitions. Infor CloudSuite offers flexible deployment and notable customization capabilities with dedicated industry support.
Pricing and ROI: Infor CloudSuite is praised for cost-effectiveness and quick ROI with a flexible pricing structure. Workday, despite higher setup costs, delivers substantial long-term value through extensive features and consistent performance improvements.
Here in Portugal, there's no direct support from Infor.
Technical support from Infor is rated an eight out of ten.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
With Workday, I can pick up the phone, call them on Teams, and they answer immediately.
Infor CloudSuite is very stable, provided there is a good internet connection.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
While there is mass upload functionality where we can load shifts for all people or specific groups, we need to select multiple people and assign them to a schedule from the interface itself.
However, going by the demo, I think it is quite simple to use.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
Comparing Workday to other products, I am taking a positive note about Workday and it is the first priority that I suggested compared to Oracle or other products.
The interface of Workday is superior.
| Product | Market Share (%) |
|---|---|
| Workday | 17.0% |
| Infor CloudSuite | 0.7% |
| Other | 82.3% |
| Company Size | Count |
|---|---|
| Small Business | 8 |
| Midsize Enterprise | 9 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 6 |
| Large Enterprise | 41 |
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.
“A Pioneer in Software-as-a-Service”
Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.
The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.
Workday’s features include:
Workday smart platform consists of the following modules:
Reviews from Real Users
Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
