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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Secure Web Gateways (SWG) (2nd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.2%, up 5.5% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 14.5% mindshare, down 17.0% since last year.
Domain Name System (DNS) Security
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With the model we have, we are able to scale very easily if we need to."
"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"Our ability to detect data exfiltration was minimal before Infoblox and the cloud portal was instituted for us. In terms of DNS security as a whole, we had some capability with our firewalls, but this is a lot more specialized because we're sending all of our DNS requests to Infoblox. I'd say we improved 100%."
"Infoblox has helped us improve in the way that we look at data as it comes in and out. We monitor and manage queries from every device that sits inside our company, e.g., every user, every laptop, and every query. When you type something into the web, Infoblox will scan or manage that. If it is going somewhere bad, then it will block them. From a metrics perspective, it gives us data, letting us go back and find those impacted or infected clients to either clean their devices or remove them from the network."
"The product is stable."
"The most valuable feature is policy redirecting and security reports."
"The automatic blocklists are most valuable. A box can maintain several lists from which we can choose if we need to block more or less. We don't have to manually manage the lists ourselves. They're automatically updated."
"Overall, I would rate the Infoblox BloxOne Threat Defense as 8.5 out of 10."
"​After a proper implementation, the maintenance is very low.​"
"Zscaler Internet Access's best feature is the granular policy controls."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"Zscaler covers all the features needed to replace a VPN or proxy solution. They are good. They've been on the market for 15 years now, so they are mature enough."
"The security is excellent."
"The data loss prevention feature is the most valuable. It stops our users from inadvertently leaking our customers' data to the Internet or anywhere else it shouldn't go."
"The solution’s customer service is good."
"The scanning feature is impressive, because they do not introduce a big latency to the traffic."
 

Cons

"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"The product could be cheaper."
"The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood."
"A lot of their documentation needs improvement."
"I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone knowledgeable because most people try and get you to a certain point."
"The onboarding is a little rough at times, and you need to have some information at hand. It is pretty good, but it would be useful to have a few good examples to set up things like data exfiltration."
"This is not just Infoblox, this could be any portal provider, cloud provider, sometimes they change the look of the customer-facing options and it's not completely clear why they make the change."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"Zscaler Internet Access could improve by adding a VPN feature."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Zscaler Internet Access can improve by adding traffic filtering based on the DNS."
"The performance needs improvement. Some areas create performance issues and, depending on the use cases, require reconfiguration to perform again."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Zscale is providing a proxy IP, and most government sites will block traffic from a proxy. Also, we see some performance issues on the cloud side during DC failover."
"There are a few features that are not compatible with the Azure cloud."
 

Pricing and Cost Advice

"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"It's a pricey solution because it's for the advanced kind of customer."
"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"It is quite expensive. It does its job, but it is quite expensive for what we need."
"Licenses are available on a per-host basis. Some features like sandboxing require an additional fee, but most standard features are included in the license."
"The tool is moderately priced."
"It is a few pounds per user per month."
"The pricing is an issue. It is expensive compared to other firewalls on the market."
"The pricing for Zscaler Internet Access could be made cheaper."
report
Use our free recommendation engine to learn which Domain Name System (DNS) Security solutions are best for your needs.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
11%
Manufacturing Company
8%
Educational Organization
6%
Computer Software Company
16%
Manufacturing Company
11%
Financial Services Firm
9%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt, as this sector does not have a huge budget compared to banking or oil and gas, as the regulations ...
What needs improvement with Infoblox BloxOne Threat Defense?
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
864,155 professionals have used our research since 2012.