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Infoblox BloxOne Threat Defense vs Zscaler Internet Access comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infoblox BloxOne Threat Def...
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
18
Ranking in other categories
Domain Name System (DNS) Security (6th)
Zscaler Internet Access
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
57
Ranking in other categories
Secure Web Gateways (SWG) (3rd), Internet Security (2nd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Infoblox BloxOne Threat Defense is designed for Domain Name System (DNS) Security and holds a mindshare of 6.3%, up 5.5% compared to last year.
Zscaler Internet Access, on the other hand, focuses on Secure Web Gateways (SWG), holds 14.2% mindshare, down 16.8% since last year.
Domain Name System (DNS) Security Market Share Distribution
ProductMarket Share (%)
Infoblox BloxOne Threat Defense6.3%
Cisco Umbrella20.6%
Infoblox Advanced DNS Protection19.3%
Other53.8%
Domain Name System (DNS) Security
Secure Web Gateways (SWG) Market Share Distribution
ProductMarket Share (%)
Zscaler Internet Access14.2%
Cisco Umbrella16.9%
Prisma Access by Palo Alto Networks10.8%
Other58.1%
Secure Web Gateways (SWG)
 

Featured Reviews

Igor Van Den Ouden - PeerSpot reviewer
A hybrid solution for DNS security with insights and security reports
The most valuable feature is policy redirecting and security reports. It detects threats and blocks them. Also, it offers DNS handling and data extraction. It provides a centralized view of connected users and incoming data sources. It is integrated via the API to different monitoring systems that send out alerts. We haven't had any false positives due to this solution.
Mohan Janarthanan - PeerSpot reviewer
User access management and threat prevention are enhanced with user-friendly controls
The best features Zscaler Internet Access offers include application control, tenant segregation, and PoP center regions which have low availability zones. The internet access is very successful and bandwidth speed is excellent. It also has application-based control, URL-based control, and SSL inspection capabilities, which are very useful. Additionally, the in-depth CASB segregation is very beneficial to us. One unique feature I found helpful is the tenant level restrictions, which we use to only access our organization's tenant level mail IDs, drives, and specific tenant level access while restricting public access. Zscaler Internet Access has positively impacted our organization as we have noticed substantial outputs and income. It has improved our security environment control and endpoint protection. It prevents numerous web attacks through its AI/ML incorporated capability which identifies malware, threats, and viruses. It has a toggle button to enable features entirely at the tenant level for all users onboarded into Zscaler Internet Access, resulting in much better outcomes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Using the reporting, we can tell that we have gained an extra layer of protection. Just by looking at it, we can see what is being blocked before it even makes it to the firewall. It is definitely working."
"The reporting ability is helpful. It allows us to control what our users are able to resolve, and then be able to see reports on that."
"Infoblox has helped us improve in the way that we look at data as it comes in and out. We monitor and manage queries from every device that sits inside our company, e.g., every user, every laptop, and every query. When you type something into the web, Infoblox will scan or manage that. If it is going somewhere bad, then it will block them. From a metrics perspective, it gives us data, letting us go back and find those impacted or infected clients to either clean their devices or remove them from the network."
"The stability of Infoblox BloxOne Threat Defense is near perfect at a rating of ten."
"Infoblox BloxOne Threat Defense furthers the existing security posture rather than replacing or trying to replace any existing products."
"The most useful aspect of Infoblox BloxOne Threat Defense is its user-friendly interface and its powerful analytic reporting."
"The most valuable feature is blocklisting. It's good at what I like to describe as the "silly side cases." We have this annoying security architecture that says we must do this, that, and the other, so we try to make it easier on ourselves."
"When it comes to helping to detect DNS threats, BloxOne is good on all fronts. The number of false positives is very low, close to none. More than once it has detected new names or lookalike names and protected us and saved us from bad characters."
"The most valuable feature of Zscaler Internet Access is that it is a consolidated solution, it comes with many features, such as DLP."
"Overall, we're very happy with our product."
"Zscaler Internet Access's best feature is the granular policy controls."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"The most valuable feature of the solution is SWG traffic."
"Zscalar Internet Access is for Internet security, like an Internet security gateway. I like how it runs seamlessly in the background with a single sign-on. The controls you can have on devices for Internet security are good, and it doesn't impact speed wherever you're connected. Overall, I think it's very good so far."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"The initial setup was straightforward. The biggest thing for us was to build our own policies. The deployment itself was only a few hours."
 

Cons

"Endpoint solutions need to improved."
"The initial setup is not a simple "click-click-next" installation. It requires some level of experience ."
"The research side and the reporting side need improvement. Both of those are items on the menu. They could use a little bit of cleanup to make their respective information more easily understood."
"They could work on the UI of their website and make their website more user-friendly."
"The dashboard and reporting features need improvement. The user needs more informative dashboards so they can get to the results directly without getting deep in the report to get to the information."
"Within the past two years, we discovered certain bugs in their products. The resolution of these bugs took a little too much time, especially if our production environment is down for a certain amount of time, then we are losing money. That is hard to convey to Infoblox support, e.g., we actually need the system up and running again within two or three hours. The awareness of these so-called production down incidents is not really easy to convey."
"Infoblox BloxOne Threat Defense is quite expensive, especially due to the significant increase in the subscription fee after the first year. This unexpected increase was a problem for us."
"I would rate their customer service or technical support as not always good. You can be fortunate if you meet someone knowledgeable because most people try and get you to a certain point."
"An improvement would be if they could provide an out-of-the-box experience, like 20 to 30 features all ready to go. In comparison, LogRhythm offers out-of-the-box features. With Zscaler Internet Access, there is firewall IPS, multiple security services, filtering, DLP, and CASB browser isolation. These are things that all users are going to be using. However, when an administrator or architect would start building this, I would definitely need to engage professional services to help clients do it."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"The response time and engagement model for technical support could be improved to handle complex outages more efficiently."
"The main issue with Zscaler Internet Access is proxy IP detection, which sometimes makes sites inaccessible."
"Do not expect to pay for the service and start using it, like Gmail. Zscaler requires a proper implementation to be done to make it successful."
"There are some performance issues when we add on additional controls."
"We'd like for them to include some sort of antivirus tool."
"What could be improved in Zscaler Internet Access is its price. It could be cheaper."
 

Pricing and Cost Advice

"It's a pricey solution because it's for the advanced kind of customer."
"It is a very expensive system. You need to go over the licensing before purchase to make sure you're getting what is needed, not anything extra."
"The licensing is set up such that you pay for the number of active users that you're defending at the moment."
"There is a significant charge for this product but I think that it's worth it when we look at what it's able to prevent."
"Infoblox BloxOne offers pretty good documentation. Check its documentation, then do a PoC. Infoblox is very good at providing PoCs."
"If you only wanted the DNS filtering and none of the other products built into Threat Defense, it would be nicer if they could do that a la carte since we are not really using a lot of the solution."
"When you buy the subscription, there are no additional costs to add any additional buttons."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"It is a few pounds per user per month."
"If we need any extra features, the price will increase."
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"There are multiple bundles: enterprise, business, and transformation. Transformation includes all the features, but recently I've seen a few more line items that are additional costs. Overall, it's expensive."
"The price is competitive. It's not cheap and it's not expensive."
"We pay around 6,500 INR per user per year, which is very expensive. I would rate Zscaler's pricing one out of five."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Manufacturing Company
7%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise3
Large Enterprise12
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise37
 

Questions from the Community

What do you like most about Infoblox BloxOne Threat Defense?
The most valuable feature is policy redirecting and security reports.
What is your experience regarding pricing and costs for Infoblox BloxOne Threat Defense?
Infoblox BloxOne Threat Defense can be expensive for the commercial sector, particularly in Egypt, as this sector does not have a huge budget compared to banking or oil and gas, as the regulations ...
What needs improvement with Infoblox BloxOne Threat Defense?
If Infoblox invests in network observability, especially from the perspective of DNS and IP address observability, it could be a significant improvement.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify and manage cloud applications, protecting your sensitive data from exfiltration....
 

Also Known As

BloxOne Threat Defense, Infoblox ActiveTrust, Infoblox ActiveTrust Cloud
ZIA
 

Overview

 

Sample Customers

Council Rock School District, EagleView, Schneider Electric, Baptist Memorial Health Care, American University
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Infoblox BloxOne Threat Defense vs. Zscaler Internet Access and other solutions. Updated: July 2020.
872,778 professionals have used our research since 2012.