As for improvements needed for Inflectra SpiraPlan, I don't know if there are much more to improve, but in the case of creating users when you want to create roles, there's a checkbox that gives access to the users. There should be one checkbox that can click everything at a time and then you can just uncheck the few ones that you don't need. Most times you want to check almost all the boxes and just leave a few, but then you have to check a lot of boxes one after the other. For someone who tries to work really smart, that impacts our time, so a single checkbox to select all would be great.
