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OpenText MBPM vs iGrafx Process360 Live Platform comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
30th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (18th), Process Mining (16th)
OpenText MBPM
Ranking in Business Process Management (BPM)
39th
Average Rating
7.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.2%
OpenText MBPM0.9%
Other97.9%
Business Process Management (BPM)
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
Jaideep MS - PeerSpot reviewer
Practice Director at a outsourcing company with 51-200 employees
A solution offering good automation capabilities while needing to improve its support and documentation
I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has simplified compliance with regulations and company standards."
"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"We think iGrafx is well-priced, affordable; you don’t need a lot of license seats, and it has a good, free, downloadable iGrafx Viewer (akin to Adobe Reader)."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."
"OpenText MBPM is a stable solution."
 

Cons

"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"There are a few areas iGrafx which could improve, probably the biggest area would be to support iOS as well as PC, so clients don’t have to emulate PC on an iOS platform."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"Visio is more user-friendly."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"There are shortcomings in the solution's support and documentation part."
"The user interface could be better in OpenText MBPM."
 

Pricing and Cost Advice

"I have heard that the solution's pricing is very competitive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."
"There is an annual license to use OpenText MBPM."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
11%
Comms Service Provider
10%
Outsourcing Company
9%
Construction Company
22%
Comms Service Provider
14%
Financial Services Firm
10%
Media Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Also Known As

No data available
Metastorm BPM
 

Overview

 

Sample Customers

Multinational Bank
Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare
Find out what your peers are saying about OpenText MBPM vs. iGrafx Process360 Live Platform and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.