OpenText MBPM vs iGrafx Process360 Live Platform comparison

iGrafx and OpenText are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #20 with an average rating of 8.0, while OpenText is ranked #40. iGrafx holds a 1.2% mindshare in BPM, compared to OpenText’s 0.9% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

2,706 Views
1,786 Comparison Views

91% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

1,105 Views
1,028 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

OpenText MBPM

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and OpenText MBPM compete in the business process management field. iGrafx appears more flexible, while OpenText benefits from a wider range of advanced features.

Features: iGrafx Process360 Live Platform facilitates process mapping, modeling, and optimization with collaboration and analytics tools. OpenText MBPM provides customizable workflow automation and superior integration capabilities with deep automation options.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers straightforward deployment and responsive customer support. OpenText MBPM includes a complex deployment process but has extensive customer service options.

Pricing and ROI: iGrafx Process360 Live Platform offers lower setup costs and faster ROI via ease of use. OpenText MBPM comes with higher initial costs but provides long-term value with its extensive features.

To learn more, read our detailed OpenText MBPM vs. iGrafx Process360 Live Platform Report (Updated: April 2026).

Buyer's Guide

OpenText MBPM vs. iGrafx Process360 Live Platform

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

20th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Mining (9th)

OpenText MBPM

Ranking in Business Process Management (BPM)

40th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.2%, up from 0.8% compared to the previous year. The mindshare of OpenText MBPM is 0.9%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Mindshare Distribution
Product	Mindshare (%)
iGrafx Process360 Live Platform	1.2%
OpenText MBPM	0.9%
Other	97.9%

Business Process Management (BPM)

Featured Reviews

Martin Rohde

Solution Consultant at a healthcare company with 51-200 employees

Provides documentation, process mining, simulation, and automation capabilities

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."

"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."

"The solution's most beneficial feature is the 360 approach, where documentation, process mining, simulation, and automation capabilities are in one solution."

"It has simplified compliance with regulations and company standards."

"Simulation is most valuable."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"We found the technical support to be helpful."

"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."

More iGrafx Process360 Live Platform pros

"OpenText MBPM is a stable solution."

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The price could be more competitive."

"I would love to see a template and shapes for customer journey mapping."

"Visio is more user-friendly."

"With iGrafx, the implementation and the licensing were pretty complex."

"I used the single license product. The entire suite can manage complex organizations, linking it with ERP, but it is not so easy to link it to a new ERP."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"One of the areas in the product with certain shortcomings where improvements are required includes the tool's reporting capabilities."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

More iGrafx Process360 Live Platform cons

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

"The user interface could be better in OpenText MBPM."

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"I have heard that the solution's pricing is very competitive."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

13%

Construction Company

Healthcare Company

Computer Software Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

No data available

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

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What needs improvement with iGrafx?

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What is your primary use case for iGrafx?

The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...

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Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 9% of the time

Interfacing Technologies Enterprise Process Center vs iGrafx Process360 Live Platform

Compared 6% of the time

Bizagi vs iGrafx Process360 Live Platform

Compared 5% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 5% of the time

Visio vs iGrafx Process360 Live Platform

Compared 5% of the time

More iGrafx Process360 Live Platform Competitors

IBM BPM vs OpenText MBPM

Compared 10% of the time

Appian vs OpenText MBPM

Compared 10% of the time

OpenText Process Automation vs OpenText MBPM

Compared 10% of the time

IBM Case Foundation vs OpenText MBPM

Compared 9% of the time

Ultimus Adaptive Business Process Management vs OpenText MBPM

Compared 7% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

May 2026

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Business Process Management (BPM)

May 2026

Download OpenText MBPM product report

Also Known As

No data available

Metastorm BPM

Overview

iGrafx Process360 Live Platform integrates IDEF0, supports Lean Six Sigma, and offers comprehensive process modeling, making it a versatile choice for industry-specific needs including risk assessment and enterprise object usage.

iGrafx Process360 Live Platform is known for its capabilities in streamlining workflows, process mining, and scenario simulation. While it simplifies the complexities of BPMN, and provides powerful tools for workflow plotting, documentation, and simulation, it faces challenges in ease of linking with new ERP systems, web modeling complexity, and costs. The platform offers predefined templates for easy process creation, yet it lacks depth in reporting tools and has limited multi-language support which could be improved for broader usability.

What are the key features of iGrafx Process360 Live Platform?

IDEF0 Integration: Simplifies process analysis using structured graphical representation.
Lean Six Sigma Support: Enhances efficiency and quality management through integration with Six Sigma methodologies.
Process Simulation: Enables scenario testing to optimize workflows.
BPMN Capabilities: Provides tools for clear representation of business workflows.
KPI Integration: Monitors key performance indicators for continuous improvement.
Collaboration Features: Facilitates teamwork and collaboration during process development.

What benefits should users expect when evaluating iGrafx Process360 Live Platform?

Streamlined Workflows: Efficiently manages and optimizes business processes.
Robust Analysis: Offers deep insights into process performance for decision-making.
Process Mining: Identifies inefficiencies and potential improvements within workflows.
Versatile Application: Suitable for industries like banking and service modeling.

Many industries utilize iGrafx Process360 Live Platform for business process modeling, analysis, and management. It is extensively applied in banking for risk assessment, utilizing its BPM capabilities to adhere to ISO 9000 standards. Service-oriented companies use its process design and repository functions for effective process mining and management, making it a valuable tool in managing complex organizational structures.

iGrafx

OpenText MBPM is a comprehensive business process management tool designed to improve workflow efficiency and streamline operations. It offers robust capabilities for process automation and monitoring, catering to businesses looking for efficiency and productivity enhancements.

Known for its ability to transform business processes, OpenText MBPM delivers efficient workflow automation and detailed process monitoring. Its integration capabilities facilitate seamless operations across diverse enterprise systems, helping businesses innovate while maintaining compliance with industry standards. The platform provides customizable features that enhance operational efficiency, enabling organizations to adapt quickly to changing business requirements.

What are the key features of OpenText MBPM?

Process Automation: Streamlines complex workflows by automating repetitive tasks.
Integration Capabilities: Connects seamlessly with existing enterprise systems for improved collaboration.
Customizable Workflows: Provides tools to create tailored workflows that suit specific business processes.
Real-time Monitoring: Offers insights into process performance through detailed analytics.
Compliance Support: Ensures business processes align with regulatory requirements.

What benefits and ROI should users consider?

Increased Efficiency: Reduces manual labor and errors, leading to cost savings.
Scalability: Supports business growth without extensive reconfiguration.
Improved Compliance: Helps meet industry regulations, reducing risk.
Enhanced Visibility: Provides clear insights into process performance.
Faster Time-to-Market: Accelerates deployment of new processes and products.

OpenText MBPM is implemented across industries like finance, healthcare, and manufacturing to streamline operations and ensure compliance. In finance, it automates loan processing, reducing approval times while maintaining compliance. Healthcare organizations use it to enhance patient care workflows, optimize resource allocation, and improve patient data management. In manufacturing, it aids in process optimization ensuring product quality and regulatory compliance.

OpenText

Sample Customers

Multinational Bank

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

OpenText MBPM vs. iGrafx Process360 Live Platform

April 2026

Free Report: OpenText MBPM vs. iGrafx Process360 Live Platform

Find out what your peers are saying about OpenText MBPM vs. iGrafx Process360 Live Platform and other solutions. Updated: April 2026.

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