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OpenText MBPM vs iGrafx Process360 Live Platform comparison

iGrafx and OpenText are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #24 with an average rating of 8.3, while OpenText is ranked #38. iGrafx holds a 0.9% mindshare in BPM, compared to OpenText’s 0.4% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.

iGrafx Process360 Live Plat...

Read 17 iGrafx Process360 Live Platform reviews

1,258 Views
767 Comparison Views

91% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

425 Views
349 Comparison Views

100% willing to recommend

iGrafx Process360 Live Plat...

OpenText MBPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and OpenText MBPM compete in the business process management field. iGrafx appears more flexible, while OpenText benefits from a wider range of advanced features.

Features: iGrafx Process360 Live Platform facilitates process mapping, modeling, and optimization with collaboration and analytics tools. OpenText MBPM provides customizable workflow automation and superior integration capabilities with deep automation options.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers straightforward deployment and responsive customer support. OpenText MBPM includes a complex deployment process but has extensive customer service options.

Pricing and ROI: iGrafx Process360 Live Platform offers lower setup costs and faster ROI via ease of use. OpenText MBPM comes with higher initial costs but provides long-term value with its extensive features.

To learn more, read our detailed OpenText MBPM vs. iGrafx Process360 Live Platform Report (Updated: July 2025).

Buyer's Guide

OpenText MBPM vs. iGrafx Process360 Live Platform

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

iGrafx Process360 Live Plat...

Ranking in Business Process Management (BPM)

24th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Process Design (16th), Process Mining (9th)

OpenText MBPM

Ranking in Business Process Management (BPM)

38th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2025, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 0.9%, up from 0.7% compared to the previous year. The mindshare of OpenText MBPM is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
iGrafx Process360 Live Platform	0.9%
OpenText MBPM	0.4%
Other	98.7%

Business Process Management (BPM)

Featured Reviews

SangameshwarKadole

Senior Process Engineer at Wells Fargo International Solutions

A reasonably stable BPM solution useful for process governance and process mining

The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings. The web modeling part can be a bit complex or difficult for new users of the solution. Simplifying the look and feel to make the web modeling part easy to use can greatly improve iGrafx.

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Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Simulation is most valuable."

"iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."

"Finding the right symbol and creating links, horizontal and vertical are the features I use."

"The solution's technical support is of good quality since they offer fast and seamless services."

"This product fulfills ninety percent of our needs, and we're happy as users of it."

"It has simplified compliance with regulations and company standards."

"We found the technical support to be helpful."

More iGrafx Process360 Live Platform pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."

"The price could be more competitive."

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."

"If customers want to change the color or the logo, they have to go through every page to verify everything is right."

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."

"I would love to see a template and shapes for customer journey mapping."

"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."

"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."

More iGrafx Process360 Live Platform cons

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."

"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."

"I have heard that the solution's pricing is very competitive."

"My company is trying to replace iGrafx because the license is a little bit expensive."

"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Non Profit

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	5
Large Enterprise	7

No data available

Questions from the Community

What do you like most about iGrafx?

The solution's technical support is of good quality since they offer fast and seamless services.

See all answers

What is your experience regarding pricing and costs for iGrafx?

I have heard that the solution's pricing is very competitive.

See all answers

What needs improvement with iGrafx?

If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...

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Comparisons

ARIS BPA vs iGrafx Process360 Live Platform

Compared 18% of the time

SAP Signavio Process Manager vs iGrafx Process360 Live Platform

Compared 13% of the time

Visio vs iGrafx Process360 Live Platform

Compared 12% of the time

Lucidchart vs iGrafx Process360 Live Platform

Compared 9% of the time

Sparx Systems Enterprise Architect vs iGrafx Process360 Live Platform

Compared 7% of the time

More iGrafx Process360 Live Platform Competitors

Appian vs OpenText MBPM

Compared 28% of the time

Apache Airflow vs OpenText MBPM

Compared 28% of the time

IBM Case Foundation vs OpenText MBPM

Compared 24% of the time

IBM BPM vs OpenText MBPM

Compared 20% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

iGrafx Process360 Live Platform

August 2025

Download iGrafx Process360 Live Platform product report

Buyer's Guide

Business Process Management (BPM)

August 2025

Download OpenText MBPM product report

Also Known As

No data available

Metastorm BPM

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Multinational Bank

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

OpenText MBPM vs. iGrafx Process360 Live Platform

July 2025

Free Report: OpenText MBPM vs. iGrafx Process360 Live Platform

Find out what your peers are saying about OpenText MBPM vs. iGrafx Process360 Live Platform and other solutions. Updated: July 2025.

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See our OpenText MBPM vs. iGrafx Process360 Live Platform report.

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