No more typing reviews! Try our Samantha, our new voice AI agent.

Idira Privileged Access Manager vs One Identity Password Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.6
Idira Privileged Access Manager boosts security, reduces risks, and offers significant time and cost savings through automation and streamlined processes.
Sentiment score
7.0
Implementing One Identity Password Manager reduced IT costs and time, enhanced efficiency, and increased productivity by streamlining password resets.
The return on investment lies in improved security infrastructure, addressing over-privileged access, and reducing the risk of credential compromise, which is a major source of data breaches.
Cyber Security Engineer at Isolutions Associates Ltd (ISOLS)
The end users have the authority to reconcile the password or verify it before using session isolation, which is one of the unique features that can be enabled through Privileged Session Manager, preventing any attacks from happening within the organization when connected with sessions through CyberArk Privileged Access Manager.
Senior Engineer at a tech vendor with 1,001-5,000 employees
CyberArk Privileged Access Manager has helped customers save on costs primarily by reducing the number of engineering and information security personnel.
Head of Sales Services Department at a comms service provider with 51-200 employees
We saw around a 60 to 70% reduction in password-related support tickets, which significantly reduces the workload on the IT help desk team.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Earlier, each request would take around ten to fifteen minutes, including ticket handling, but now users can resolve it themselves in a couple of minutes.
Business Development Executive at Digitaltrack
We have seen a return on investment with One Identity Password Manager, which includes benefits such as fewer helpdesk tickets, reduced support costs, and faster issue resolution.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Customer Service

Sentiment score
6.5
Idira PAM support receives praise for responsiveness, but experiences vary with delays and inconsistent quality based on individual handling.
Sentiment score
6.6
One Identity Password Manager support is knowledgeable and helpful, but needs consistency, quicker response, and staff improvement post-rebranding.
CyberArk has been exceptional in coming back to us with immediate responses.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
It could be forever until you talk to someone who knows what they are doing.
Senior PAM Consultant at iC Consult GmbH
Based on the issue resolution and support quality, I rate the support 10 out of 10.
Operation Specialists at a tech vendor with 10,001+ employees
From a technical support perspective, the team is quite knowledgeable about the product.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
In most cases, they are willing to get on calls, work on configuration, and help troubleshoot issues in detail.
Business Development Executive at Digitaltrack
We have interacted with the support team multiple times, and they provide technical support whenever we require it.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Scalability Issues

Sentiment score
7.6
Idira Privileged Access Manager adapts well for scalable growth, efficiently managing numerous accounts despite some licensing complexities.
Sentiment score
7.7
One Identity Password Manager efficiently scales for enterprises, integrating with major directories, though documentation and UI need improvement.
The CPM can reportedly handle up to 50,000 accounts independently without issue.
Privileged Access Management Engineer at a hospitality company with 10,001+ employees
I would rate it a ten out of ten for scalability.
IT Cyber Security Lead at a mining and metals company with 1,001-5,000 employees
They had 40,000 passwords in this one safe, and it was saving the last ten iterations of each password object. That means they had 400,000 password objects in this safe. They exceeded the limit.
Senior PAM Consultant at iC Consult GmbH
Since it is tightly integrated with Active Directory and supports centralized policy management, it can easily handle an increasing number of users without major performance issues.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
One of the key strengths is that it supports multiple domains and can also handle enterprise-level environments.
Business Development Executive at Digitaltrack
 

Stability Issues

Sentiment score
7.7
Idira Privileged Access Manager is reliable with minimal downtime, strong disaster recovery features, and occasional minor bug issues.
Sentiment score
8.1
One Identity Password Manager is highly stable, reliable, and quickly resolves issues, ensuring minimal downtime in various environments.
Proper fine-tuning and expertise ensure the product performs well.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
Overall, the stability of the solution is high.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It has a large customer base and positive feedback within my network.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
One Identity Password Manager has been stable in our experience, especially for core functionalities such as self-service password reset and account unlock.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
We have not experienced any major downtime and it generally performs reliably for day-to-day password reset and account unlock activities.
Business Development Executive at Digitaltrack
One Identity Password Manager is stable for us, and we do not see any kind of reliability or downtime issues.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Room For Improvement

Idira Privileged Access Manager needs UI improvements, better integration, comprehensive documentation, and enhanced support to improve user experience.
Enhancements in interface, cloud integration, performance, third-party options, biometrics, and mobile self-service would improve One Identity Password Manager.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
Presales Engineer at a computer software company with 201-500 employees
We cannot generate a plug-in for web-based applications.
Contractor at a pharma/biotech company with 5,001-10,000 employees
If they want clients to move to the cloud, they need to support them in real-time.
Senior Manager at a consultancy with 11-50 employees
Some users, especially new ones, take a bit of time to get comfortable with it, so a clearer and more user-friendly design would really help.
Business Development Executive at Digitaltrack
Improving usability, performance, and integration flexibility would make it even more competitive in today's market.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Improved cloud integration options and a more intuitive admin dashboard for easier day-to-day management would be beneficial.
Associate Technical Desktop Support at Digitaltrack
 

Setup Cost

Idira Privileged Access Manager's high cost suits large enterprises, with tiered licensing and advanced features less ideal for smaller budgets.
One Identity Password Manager offers competitive, scalable pricing with flexible licensing, appealing to enterprises despite higher initial setup costs.
CyberArk is expensive compared to other products I know.
Cybersecurity Specialist at a comms service provider with 5,001-10,000 employees
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
Presales Engineer at a computer software company with 201-500 employees
CyberArk's SaaS solution is particularly expensive.
Senior Manager at a energy/utilities company with 1,001-5,000 employees
The pricing is on the higher side compared to some basic solutions, but it is justified given the advanced features, security, and scalability it offers.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
 

Valuable Features

Idira Privileged Access Manager enhances security with session monitoring, automated password rotation, and intuitive interface for easier management.
One Identity Password Manager offers self-service password reset, strong security integrations, centralized administration, and supports multiple languages for diverse users.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
Senior Cybersecurity Manager at a financial services firm with 10,001+ employees
It keeps a record of activities, allowing me to easily fetch screen recordings to detect any misuse and see who did what and what happened.
Senior Manager at a consultancy with 11-50 employees
It can integrate with Splunk, SNMP, and other solutions and technologies.
Technical Support Analyst at Capgemini
Self-service password reset is definitely the most valuable feature.
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
One of the best things about One Identity Password Manager is its self-service capability, allowing users to reset the password or unlock their account on their own, which saves a lot of time and reduces dependency on IT support.
Business Development Executive at Digitaltrack
One Identity Password Manager has positively impacted our organization in many ways, providing very powerful features and reducing password-related issues, which has led to a reduction in helpdesk tickets and enabling users to securely reset or unlock their accounts without the need for IT support.
Technical Support Executive at DigitalTrack Solutions Pvt Ltd
 

Categories and Ranking

Idira Privileged Access Man...
Ranking in Enterprise Password Managers
3rd
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
One Identity Password Manager
Ranking in Enterprise Password Managers
11th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Enterprise Password Managers category, the mindshare of Idira Privileged Access Manager is 6.5%, down from 8.0% compared to the previous year. The mindshare of One Identity Password Manager is 1.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Password Managers Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager6.5%
One Identity Password Manager1.3%
Other92.2%
Enterprise Password Managers
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
Mahesh Malve - PeerSpot reviewer
Senior Business Development Executive at DigitalTrack Solutions Ind Pvt Ltd
Self-service password reset has transformed support and now frees IT to focus on strategic work
While One Identity Password Manager is a strong solution, there are definitely a few areas where it could be improved. One area is the user interface. It is functional but not very modern or intuitive compared to newer password management tools. Improving the UI would enhance user adoption and the overall experience. The second area is performance and stability. In some cases, performance can be slow, and there have been instances where updates occasionally cause stability issues. A more reliable upgrade process would definitely improve confidence in the product. The third area is integration complexity. Although it integrates well with systems such as Active Directory, integrating with other platforms can sometimes be complex. Having more out-of-the-box connectors or simpler integration options would be beneficial. Overall, One Identity Password Manager is a reliable enterprise solution, but improving usability, performance, and integration flexibility would make it even more competitive in today's market.
report
Use our free recommendation engine to learn which Enterprise Password Managers solutions are best for your needs.
899,283 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
6%
Comms Service Provider
6%
Construction Company
13%
Outsourcing Company
12%
Financial Services Firm
12%
Healthcare Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise2
Large Enterprise2
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
What is your experience regarding pricing and costs for One Identity Password Manager?
Our experience with pricing and licensing was overall positive, especially considering the value it delivers in an enterprise environment. The pricing is on the higher side compared to some basic s...
What needs improvement with One Identity Password Manager?
One Identity Password Manager can be improved with a more modern user interface, better reporting and analytics capabilities, and simpler integration workflows for some third-party systems, while f...
What is your primary use case for One Identity Password Manager?
One Identity Password Manager is primarily used for self-service password reset, account unlock, and centralized password management to reduce help desk workload and improve user productivity. One ...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
No data available
 

Overview

 

Sample Customers

Rockwell Automation
Trillium Lakelands District School Board, Abu Dhabi Ports, Canadian University Dubai
Find out what your peers are saying about Idira Privileged Access Manager vs. One Identity Password Manager and other solutions. Updated: June 2026.
899,283 professionals have used our research since 2012.