No more typing reviews! Try our Samantha, our new voice AI agent.

Icinga vs Network Instruments Observer comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Icinga
Ranking in Network Monitoring Software
41st
Average Rating
7.6
Reviews Sentiment
6.1
Number of Reviews
17
Ranking in other categories
Server Monitoring (17th), IT Infrastructure Monitoring (48th), Cloud Monitoring Software (32nd)
Network Instruments Observer
Ranking in Network Monitoring Software
109th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 3.1% compared to the previous year. The mindshare of Network Instruments Observer is 0.3%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Icinga1.1%
Network Instruments Observer0.3%
Other98.6%
Network Monitoring Software
 

Featured Reviews

reviewer2292201 - PeerSpot reviewer
Innovation Service Manager at a tech services company with 201-500 employees
Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect
It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.
reviewer197955 - PeerSpot reviewer
Engineer at a comms service provider with 11-50 employees
The product has allowed us to have a recording of all business critical network data.
Ring capture buffer. Complex filtering The product has allowed us to have a recording of all business critical network data. The Observer application is very complex to use and setup, this should be improved. Windows is unstable, a possible Linux version in future will fix this. 4 years The…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best thing about the solution is how it highlights errors, the issues, and what needs my attention. The solution directs me to areas that I should look for first."
"The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated."
"This solution has a self-healing handler where if the service is down, it is automatically restarted."
"People should know that it is simple and advanced."
"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."
"I use it for monitoring infrastructure and it was very good for that issue."
"Icinga2 was designed to delegate, distribute and balance tasks between several nodes."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"The product has allowed us to have a recording of all business critical network data."
 

Cons

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"Sometimes, it is very hard to keep an overview of what's happening."
"One thing that Icinga lacks is the capability to create advanced and customized dashboards within the tool itself."
"The solution lacks many features important to higher-level IT management and network support."
"The tool currently fails to provide notifications to users."
"Icinga’s automation could be improved."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."
"Customer service was below average and the local value added reseller did not know the product very well."
 

Pricing and Cost Advice

"This is an open-source solution with paid support."
"It's an open-source solution."
"The solution is cheap."
"We're using the free version of Icinga."
"The solution is free to use."
"The product is inexpensive compared to other DBM products."
"It is cost-effective, and the return on investment can be very interesting because the price is low."
"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."
Information not available
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
908,834 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
14%
Comms Service Provider
11%
Financial Services Firm
10%
University
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise8
No data available
 

Also Known As

Icinga Cloud Monitoring
No data available
 

Overview

 

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre
Brno University of Technology
Find out what your peers are saying about Zabbix, SolarWinds, Datadog and others in Network Monitoring Software. Updated: August 2026.
908,834 professionals have used our research since 2012.