Icinga vs Infraon IMS comparison

Icinga and EverestIMS are both solutions in the Network Monitoring Software category. Icinga is ranked #41, while EverestIMS is ranked #82. Icinga holds a 1.1% mindshare in NMS, compared to EverestIMS’s 0.5% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Icinga

Read 17 Icinga reviews

7,233 Views
5,352 Comparison Views

85% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

3,316 Views
1,923 Comparison Views

100% willing to recommend

Icinga

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Icinga and Infraon IMS are competing products in the IT monitoring space. Infraon IMS appears to have the upper hand due to its comprehensive features.

Features: Icinga offers customization capabilities, extensive plugins, and flexibility. Infraon IMS features an integrated dashboard, advanced analytics, and an all-in-one solution.

Room for Improvement: Icinga needs better documentation, user training materials, and streamlined processes. Infraon IMS requires improved API integrations, more frequent updates, and enhanced customizability.

Ease of Deployment and Customer Service: Icinga's deployment is straightforward but time-consuming, and their support team is responsive. Infraon IMS has a quick deployment process with effective customer service.

Pricing and ROI: Icinga is competitively priced with open-source advantages leading to high user satisfaction. Infraon IMS is a premium product with users acknowledging its value and higher long-term ROI.

To learn more, read our detailed Icinga vs. Infraon IMS Report (Updated: August 2026).

Buyer's Guide

Icinga vs. Infraon IMS

August 2026

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Helped 909,153 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

41st

Ranking in Server Monitoring

17th

Ranking in IT Infrastructure Monitoring

48th

Ranking in Cloud Monitoring Software

32nd

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in Network Monitoring Software

82nd

Ranking in Server Monitoring

33rd

Ranking in IT Infrastructure Monitoring

56th

Ranking in Cloud Monitoring Software

49th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of August 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 3.1% compared to the previous year. The mindshare of Infraon IMS is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.1%
Infraon IMS	0.5%
Other	98.4%

Network Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

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it_user1631601

GTM Manager at a computer software company with 201-500 employees

Our process efficiency has improved by having all the information in one place, which has reduced manpower

The product is great. We integrated the ticketing tool with the monitoring tool. The agent ID creation is very easy when using this tool. It is so user-friendly. The user interface is good and also the pricing is great. The user interface is good, even a business user or layman can raise a ticket. They provide an all-in-one monitoring tool. If an issue happens, it gets integrated with the email, then proactively that ticket is being raised, which is good. The reporting is good. It is very clear. It is a customized report; however you want it, you can customize it. We use the solution’s role-based dashboards. The head of IT wants to use it so he can see holistically what is happening, e.g., what are the tickets being raised, what is a major issue, and what escalations are happening. There are different dashboards that are customized. For our head of IT, we made a separate dashboard. Then, for the executives, we made a separate dashboard based on time, like hourly or daily. All these reports were customized. While they didn't provide a BI dashboard, they provide a kind of graphical dashboard for whatever the issue is. Once you click on a particular ticket, it drills down to the issue, what it is and when the issue was raised. The drill down is good. It is more like a business intelligence (BI) tool. You can just scroll and zoom in. It goes deep into the issue. Once you click a particular dashboard, it will take you to the next page, then it takes you to the issue. Infraon IMS provides workflow automation for real-world use cases. This makes our work easier. It is just drag and drop (no coding) to build the workflows. For example, a particular ticket is being raised. It gets routed to three important IT executives within our team. From our team, it gets routed to the next level. The learning curve is good. Initially, there were no issues. As soon as the users saw the product, they understood what the product was. There wasn't any kind of training required for this product because it is very straightforward.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is one that not many are even aware of, as Icinga has a self-healing event handler where if the service is down, it is automatically restarted, and you can configure the handler to take action after the critical alarm without human interaction."

"This solution has a self-healing handler where if the service is down, it is automatically restarted."

"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."

"We have found the solution to be stable."

"People should know that it is simple and advanced."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"An affordable solution for small organizations to do basic network monitoring."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

More Icinga pros

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"The backup, restore, and comparison features are all good."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The role-based dashboards provide data points and charts and topology diagrams in a single window. It's like a spider web, where the application, connectivity, and everything is defined for each user of those applications."

"If you are looking for the best product with the best price, Infraon is the best product."

"It is a stable product; after the initial configuration, you don't have to tweak it much, and all systems of Everest IMS work perfectly."

More Infraon IMS pros

Cons

"Sometimes, it is very hard to keep an overview of what's happening."

"The installation and configuration are very complex."

"Network Discovery capabilities would be extremely helpful."

"Icinga’s automation could be improved."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."

"The connection between Icinga and Icinga Web."

"One of the areas that are frustrating is remote monitoring for more than one machine."

More Icinga cons

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"Technical support could use some improvement in terms of their response times and diagnostic accuracy."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"Email support is a bit slow. Once you drop an email, it takes time."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

More Infraon IMS cons

Pricing and Cost Advice

"It's an open-source solution."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"The solution is cheap."

"The product is inexpensive compared to other DBM products."

"We're using the free version of Icinga."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is free to use."

"This is an open-source solution with paid support."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"Licensing is calculated on a per-user basis."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"The pricing is reasonable, given the features that they provide."

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Top Industries

By visitors reading reviews

Educational Organization

14%

Comms Service Provider

11%

Financial Services Firm

10%

University

Manufacturing Company

16%

Financial Services Firm

15%

Outsourcing Company

13%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

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What is the best network monitoring software for large enterprises?

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Compared 4% of the time

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Compared 4% of the time

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Compared 4% of the time

SolarWinds AppOptics vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Icinga

August 2026

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Buyer's Guide

Infraon IMS

August 2026

Download Infraon IMS product report

Also Known As

Icinga Cloud Monitoring

Everest IMS

Overview

Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.

With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.

What are the key features of Icinga?

Task Delegation: Streamlines monitoring tasks across distributed systems.
Event Handler: Enables automatic service recovery with minimal intervention.
Plugin Library: Offers extensive support for integrating diverse technologies.
API Accessibility: Facilitates automation with popular tools like Terraform.
Custom Plugins: Allows easy creation and personalization for monitoring needs.

What benefits should you consider in Icinga reviews?

Flexibility: Tailors monitoring to specific requirements with community support.
Scalability: Successfully manages growing infrastructure demands.
Proactivity: Enhances issue identification and resource allocation.
Integration: Seamlessly works with existing IT operations platforms.

Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.

Icinga

Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.

Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include monitoring non-IPBS devices and improving connectivity visibility. Users require seamless Infraon Desk integration, ease of device addition, and enhanced topology views.

What are the key features of Infraon IMS?

Stable Performance: Provides consistent network oversight.
Customizable Dashboards: Role-based, interactive GUIs for tailored views.
Real-Time Monitoring: Comprehensive network visibility and alerts.
Workflow Automation: Streamlines operational processes.
Configuration Backup: Ensures data integrity and easy recovery.
Granular Reporting: Delivers detailed insights and analysis.
Intuitive Interface: Enhances user interaction and experience.
Quick Device Discovery: Facilitates effective network management.
Email Alerts: Keeps users informed on device status.
CSV Upload: Manages high-volume device data efficiently.

What benefits do users find in Infraon IMS?

Centralized Access: Simplifies firewall and device management.
Enhanced IT Management: Improved monitoring of uptime, downtime, and utilization.
Flexible Deployment: Support for global locations with cloud and on-premises options.
Link Monitoring Automation: Boosts operational efficiency.

In industries like IT infrastructure and data center management, Infraon IMS is utilized for network monitoring and managing key components such as leased lines and firewalls. Its capabilities aid diverse geographical locations in overseeing data centers, offering centralized monitoring and access to critical infrastructure.

EverestIMS

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Icinga vs. Infraon IMS

August 2026

Free Report: Icinga vs. Infraon IMS

Find out what your peers are saying about Icinga vs. Infraon IMS and other solutions. Updated: August 2026.

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