Icinga vs Infraon IMS comparison

Why PeerSpot?

Icinga and EverestIMS are both solutions in the Network Monitoring Software category. Icinga is ranked #49, while EverestIMS is ranked #80. Icinga holds a 1.1% mindshare in NMS, compared to EverestIMS’s 0.6% mindshare. Additionally, 85% of Icinga users are willing to recommend the solution, compared to 100% of EverestIMS users who would recommend it.

Icinga

Read 17 Icinga reviews

8,249 Views
5,939 Comparison Views

85% willing to recommend

Infraon IMS

Read 8 Infraon IMS reviews

4,430 Views
2,614 Comparison Views

100% willing to recommend

Icinga

Infraon IMS

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

Icinga and Infraon IMS are competing products in the IT monitoring space. Infraon IMS appears to have the upper hand due to its comprehensive features.

Features: Icinga offers customization capabilities, extensive plugins, and flexibility. Infraon IMS features an integrated dashboard, advanced analytics, and an all-in-one solution.

Room for Improvement: Icinga needs better documentation, user training materials, and streamlined processes. Infraon IMS requires improved API integrations, more frequent updates, and enhanced customizability.

Ease of Deployment and Customer Service: Icinga's deployment is straightforward but time-consuming, and their support team is responsive. Infraon IMS has a quick deployment process with effective customer service.

Pricing and ROI: Icinga is competitively priced with open-source advantages leading to high user satisfaction. Infraon IMS is a premium product with users acknowledging its value and higher long-term ROI.

To learn more, read our detailed Icinga vs. Infraon IMS Report (Updated: October 2026).

Buyer's Guide

Icinga vs. Infraon IMS

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Icinga

Ranking in Network Monitoring Software

49th

Ranking in Server Monitoring

17th

Ranking in IT Infrastructure Monitoring

51st

Ranking in Cloud Monitoring Software

35th

Average Rating

7.6

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Infraon IMS

Ranking in Network Monitoring Software

80th

Ranking in Server Monitoring

32nd

Ranking in IT Infrastructure Monitoring

58th

Ranking in Cloud Monitoring Software

50th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2026, in the Network Monitoring Software category, the mindshare of Icinga is 1.1%, down from 2.5% compared to the previous year. The mindshare of Infraon IMS is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Mindshare Distribution
Product	Mindshare (%)
Icinga	1.1%
Infraon IMS	0.6%
Other	98.3%

Network Monitoring Software

Featured Reviews

reviewer2292201

Innovation Service Manager at a tech services company with 201-500 employees

Easy to use, and it's possible to customize the product as per the needs we may have but average multi-tenancy aspect

It's supported by the community. We use Icinga, which is not part of the Open-Source platform but is wrapped into a commercial solution from another provider, a local provider in Italy. Icinga is an open-source platform, so it is supported by the community. It's quite easy to use, and it's possible to customize the product as per the needs we may have. So it's not expensive, and it's quite a general purpose. We can easily monitor any kind of infrastructure we encounter. The ability to customize scripts and build your own queries to request information from the infrastructure elements you want to monitor. This level of personalization and customization is highly appreciated. The alerting is the same as any other monitoring platform. It's not a "wow" feature that has changed our lives, but it's perfectly adequate.

Read full review

it_user1734441

Networking Head at Birla Corporation Ltd

Good statistical reporting, provides alerts via email, helpful support

The reporting capabilities are good. We have to manually configure reports based on what data we require. For example, it can show the downtime for uptime for a device. Once we configure the profile for each report, we can download it. We use Infraon to automatically trigger processes to help resolve issues when they are detected. For example, it will automatically raise a ticket and send an email to our ISP when it detects that a link is down. When a process is triggered automatically, we run one of the pre-configured scripts. We have not created any of the scripts ourselves but rather, only use the ones that are provided. These scripts are important because we use them for generating reports and emailing alerts, which are also used for auditing purposes. For example, our IT department has been improved because Infraon automatically creates reports that show our site uptime and downtime. We can see which site has more bandwidth utilization, link utilization, and link problems. It will show us what other devices are in the environment, which ones we need to replace, and how many sessions are being created. This solution assists us with our billing because we have many critical locations, and these need to have one hundred percent uptime, every month of the year. We generate reports monthly, quarterly, and yearly, which we then submit to management to cite the total uptime. Based on this, the billing is done. With respect to the learning curve, this tool is easy to learn because there is a lot of training material included. I suggest that the entire team learn to use it, rather than just one person, because it will make the tool more effective for the organization.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."

"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."

"The value of Icinga is that it has hundreds of plugins, so it's really easy to monitor pretty much anything."

"Macros and the ability to connect it to Google Maps are valuable features."

"The apply rules feature saves a lot of time."

"An affordable solution for small organizations to do basic network monitoring."

"If you have a small infrastructure or a small number of devices that you want to monitor, then I think it's a good solution."

"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."

More Icinga pros

"If you are looking for the best product with the best price, Infraon is the best product."

"With Infraon, everything is already built-in so you are able to plug-and-play with the system."

"We have definitely seen ROI since we first implemented Infraon, three years ago, as it has given us clarity and helped us with compliance during audits."

"Our response time is within 30 minutes for any support. This solution provides alerts immediately, so we are within our SLA, giving efficiency to our support."

"We use the solution to automatically trigger processes to help us resolve issues. The whole IT process has been automated, such as trying to map all the users and the escalation process. So, if any issue happens, we get an SMS and WhatsApp of the report. If there is a critical issue this has to be sorted out, like the entire data center being down, then there is an alarm."

"The backup, restore, and comparison features are all good."

"Once we installed this central system, our site engineers who provide the data started believing in the data's accuracy."

"Overall, it's a wonderful one-stop ITSM solution for infrastructure."

More Infraon IMS pros

Cons

"I think the software is quite good, but we have had problems with getting it to recognize certain areas and amend certain checks, where we needed so we would have to create backend scripts for those checks. Though, being open source, it has the support to create backend scripts, it would be better to have these scripts in-built."

"There is room for improvement in multi-tenancy. It's not perfect, not even really good. It's average, but it should be improved."

"We have found some problems with Nagios, and support isn't very responsive."

"Sometimes, it is very hard to keep an overview of what's happening."

"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."

"Scalability is problematic. If you have a stable environment it's good, but if the environment is growing, I had some problems with Icinga."

"Icinga’s automation could be improved."

"It is not really adequate for our current needs. It causes additional issues which we have to work around and takes us time that a better solution would not."

More Icinga cons

"Email support is a bit slow. Once you drop an email, it takes time."

"There might be some features in other products that are currently not there in Everest IMS and can be included. I have not yet compared it with any other product."

"I would like to have the option to add a new device or meet with the next release. Right now, it needs to be done from the backend which results in a heavy reliance on R&D."

"I would like to see an integrated view of Infraon IMS and Infraon Desk. It would be very helpful if that were integrated into the solution."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets. There are GDPR and other requirements that might require country-specific sensitive information to be filtered as well as other things that need to be taken care of. Normally, if we need to do any compliance, like ISO27000 compliance, they don't have such a report within their system. This kind of report is missing from their SaaS. That is one of the reasons that we have gone to the on-prem version, where I am assured that my data is secure."

"We have enquired if there are any possibilities of monitoring non-IPBS devices."

"This solution is available in SaaS. The reason why we have not gone to SaaS is they do not have a country-specific separation of assets."

"The graphical view of the topology does not show us all of the connectivity in our network, which is something that could be improved."

More Infraon IMS cons

Pricing and Cost Advice

"We're using the free version of Icinga."

"It is cost-effective, and the return on investment can be very interesting because the price is low."

"The solution is free to use."

"Even though Icinga's financial cost is low, it is an expensive product regarding the resources required to maintain and operate it."

"This is an open-source solution with paid support."

"The solution is cheap."

"It's an open-source solution."

"The product is inexpensive compared to other DBM products."

"I think that the pricing for this solution is reasonable and varies by number of devices."

"The cost model is within our budget. I have less than 180 critical assets, but the moment that I have 1,000 assets, then the license model is totally different. I don't know whether they are capable of handling that kind of a load. They could revisit the licensing model."

"If you are looking for the best product with the best price, Infraon is the best product. We evaluated five to six products and finally felt Infraon was better because of the pricing model, especially because it was more flexible."

"We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year."

"The pricing is reasonable, given the features that they provide."

"Licensing is calculated on a per-user basis."

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Top Industries

By visitors reading reviews

Educational Organization

14%

University

13%

Comms Service Provider

12%

Financial Services Firm

Comms Service Provider

18%

Manufacturing Company

14%

Outsourcing Company

13%

Financial Services Firm

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	4
Large Enterprise	8

By reviewers
Company Size	Count
Small Business	3
Midsize Enterprise	2
Large Enterprise	3

Questions from the Community

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What is the best network monitoring software for large enterprises?

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Comparisons

Zabbix vs Icinga

Compared 8% of the time

Checkmk vs Icinga

Compared 5% of the time

Nagios XI vs Icinga

Compared 5% of the time

Nagios Core vs Icinga

Compared 3% of the time

SolarWinds Server and Application Monitor vs Icinga

Compared 3% of the time

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Nagios XI vs Infraon IMS

Compared 7% of the time

Zabbix vs Infraon IMS

Compared 6% of the time

Equinix IBX SmartView vs Infraon IMS

Compared 3% of the time

NETSCOUT Network & Application Observability vs Infraon IMS

Compared 3% of the time

Instana Infrastructure Monitoring vs Infraon IMS

Compared 3% of the time

More Infraon IMS Competitors

Product Reports

Buyer's Guide

Icinga

October 2026

Download Icinga product report

Buyer's Guide

Infraon IMS

October 2026

Download Infraon IMS product report

Also Known As

Icinga Cloud Monitoring

Everest IMS

Overview

Icinga is an open-source monitoring platform known for stability and scalability. It offers object-oriented configuration, extensive plugins, and community support, providing a robust environment for monitoring servers, network devices, and infrastructure components.

Icinga facilitates intuitive setup through features like the Icinga Director, allowing for efficient configuration, automation via APIs, and flexible customization with add-ons. It supports clustering for distributed monitoring and self-healing event handlers. Integration with external tools further enhances its adaptability. While valuable, users suggest improvements in dashboard aesthetics, installation procedures, and data consistency. Automation and network discovery capabilities require further development, as does the need for built-in scripts and plugins. Icinga proves complex for beginners, with multi-tenancy support rated average and role management needing simplification.

What are Icinga's main features?

Object-Oriented Configuration: Simplifies custom plugin development and setup.
Icinga Director: Facilitates intuitive and efficient configuration management.
API Automation: Enables automated processes and seamless integrations.
Clustering Support: Allows scalable and distributed monitoring solutions.
Self-Healing Event Handlers: Automatically manage and correct system issues.
Integration and Add-Ons: Expands functionality with external tools.

Which benefits do reviews often highlight?

Scalability: Easily adapts to growing monitoring needs.
Community Support: Access to a wide range of shared knowledge and solutions.
Customizability: Tailors the platform to meet specific monitoring requirements.
Stability: Delivers consistent performance and reliability.

Organizations use Icinga to monitor Linux and AIX servers along with network devices, storage, and firewalls. It supports resource surveillance, application checks, automated ticket generation, and alerting. Managed service providers use it for multi-tenancy setups, finding it essential for server health and configuration management across mixed infrastructure landscapes, leveraging plugins and SNMP Traps for proactive monitoring.

Icinga

Infraon IMS is a comprehensive IT management platform offering real-time network monitoring, automated workflows, and extensive analytics capabilities, designed to streamline IT operations and enhance organizational efficiency.

Infraon IMS provides fast device discovery, customization, and platform integration, ensuring seamless network monitoring and management for IT infrastructures. The intuitive graphical user interface, real-time analytics, and multiple dashboards with detailed metrics cater to diverse team needs. Infraon IMS supports workflow automation, ticket management, and offers precise alerts, configuration backup notifications, and customizable reporting. While it excels in performance and granularity, improvements could be made in device integration, compliance reporting, AI features, and overall accessibility.

What are the most important features of Infraon IMS?

Fast Device Discovery: Quickly identify and integrate new devices into the system.
Customizable Dashboards: Tailor dashboards to show metrics like VM traffic and resource usage.
Real-Time Network Monitoring: Provides up-to-the-minute performance info and alerts.
Workflow Automation: Streamline ticket management and IT processes.
Role-Based Dashboards: Offer personalized views for different teams and roles.
Customizable Reporting: Create reports tailored to specific organizational requirements.

What benefits should users look for in reviews?

Enhanced Efficiency: Streamlined operations through workflow automation and detailed reporting.
Intuitive Usability: Easy-to-navigate interface and role-based dashboard accessibility.
Scalability: Supports integration with complex, geographically dispersed IT environments.
Comprehensive Insights: Granular analytics for informed decision-making and resource optimization.

Infraon IMS is implemented across industries to manage and monitor IT infrastructure, particularly in environments requiring network security oversight, process automation, and resource utilization analysis. It supports businesses in maintaining firewalls, coordinating dispersed sites, and managing both private and cloud-based assets, ensuring efficient incident response and IT service management.

EverestIMS

Sample Customers

Puppet Labs, Audi, Spacex, Debian, Snapdeal, McGill, RIPE Network Coordination Centre

Airtel, BSNL, BlackBox Corporation, ACT, Geojit, Canara Bank, Federal Bank, Corporation Bank, Birla Corporation, CESC Limited, Mphasis, GAIL, Udaan, Cowrks, SEBI, PowerGrid, ION, Summit Communications, National Information Technology Center (Nepal), Bhutan National Bank, Servion T, Greenlam, Translab Technologies, CMSIT Services, Nelco, HPCL, Navitas Life Sciences etc.

Buyer's Guide

Icinga vs. Infraon IMS

October 2026

Free Report: Icinga vs. Infraon IMS

Find out what your peers are saying about Icinga vs. Infraon IMS and other solutions. Updated: October 2026.

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