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IBM Tivoli NetCool vs Infoblox NetMRI [EOL] comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Network Management Applications (15th)
Infoblox NetMRI [EOL]
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Petar Ganev - PeerSpot reviewer
Senior Enterprise Monitoring Engineer at Commerzbank
Reliable for enterprise monitoring but no longer actively developed
There are problems with the latest security requirements because many things have changed in recent years, and now the security audits are very strict. And we need to switch to something else. We need to patch it constantly. Moreover, it is a very old tool and a little bit difficult to support. Otherwise, they work okay.
it_user1149558 - PeerSpot reviewer
Network Architect at a retailer with 201-500 employees
Has the ability to track and sync through the grid
It would be nice if they restored the network overview of all connected network items. Before it was per site, but now they've made it an overall view of everything and it's quite chaotic because everything is in it instead of per site. It would be nice if they would switch it back to how it was. Additionally, adding your own devices should be made easier. Now you have to do it via technical support to get it incorporated into the new releases. It would be nice if the author generated a graphic network. This could also include the ACL troubleshooting capabilities. But I don't know if that will happen.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very fast, there's no lag or delay between the IBM solution and the other solutions like Huawei and Nokia."
"It improves customer satisfaction, deploy-ability, adaptability, flexibility, scalability, and reduces cost of operation."
"Full featured - event/fault management, performance management, topology map, discovery, RCA, event enrichment, Proviso will chart data from almost any source with a variety of aggregation options."
"It's very easy to use."
"The solution has very good integration capabilities."
"The tool is much easier to manage than running scripts and figuring out how many endpoints have been exceeded."
"The tool had many built-in automation capabilities."
"Support is one of the best aspects of this solution. NetCool is a good product that has good flexibility. There are a lot of documents available online which is one of the best features of IBM Tivoli Suite. Whenever an issue happens, rather than going to technical support, if you find the exact issue in Google, you can get tech notes for that particular issue."
"The features we've found most valuable are the ability to track and sync mac-addresses and switchport information of connected hosts to the Infoblox grid, and also the configuration backups of managed devices."
"Scalable solution for tracking and syncing through the Infoblox grid."
 

Cons

"Tivoli NetCool's has medium scalability - there are some problems with its replications not being mature."
"The installation could be simplified, and technical support could be faster."
"UI is outdated, very old legacy."
"The solution does not have any AI capabilities."
"In terms of improvement, I would like to see more AIOps, Artificial Intelligent Operations in the next release. IBM develops new features for Power BI or Cognos Analytics, which is good. As of now, we use Cognos Analytics, we are not using Power BI. They have the Insight concept but we don't like that."
"I think the UI should be updated and made more presentable and eye-catching. Compared to NCE in Huawei, NSN in Nokia, the UiPath and Ubiquiti, it feels very old legacy."
"From a customer perspective, it is quite an expensive solution to initially implement and then support."
"Customization and integration that you need to do to make the product fit your needs is very complex. It is not a product that somebody could easily pick up without any prior training or experience."
"Technical support for the devices should be improved. That should be made easier."
"Lacks network overview for the entire connected network."
 

Pricing and Cost Advice

"The price of the product is too expensive."
"Customers are required to pay a licensing fee."
"It costs around 100k for every ten servers, which is lower than similar products from other vendors."
"Licensing fees are paid on a yearly basis."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Financial Services Firm
14%
Construction Company
9%
Comms Service Provider
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise5
No data available
 

Questions from the Community

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Also Known As

Tivoli NetCool
NetMRI
 

Overview

 

Sample Customers

Claranet, Consolidated Communications, Telus, €sterreichische Bundesbahnen (€BB), Telekom Srbija, Bendigo Community Telco, Capgemini, Schweizerische Bundesbahnen (SBB)
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