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IBM Tivoli CMDB vs OpenText Universal Discovery and Universal CMDB comparison

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Buyer's Guide
Configuration Management Databases
April 2024
Executive Summary

We performed a comparison between IBM Tivoli CMDB and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.

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Featured Review
Use IBM Tivoli CMDB?
Prajwal Kewat
Easy to manage IT assets and is auto-discovery but needs better documentation
It is easy to manage IT assets and offers auto-discovery.
Quotes From Members
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Pricing and Cost Advice
Information Not Available
  • "It is competitive."
  • "Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."

    • More OpenText Universal Discovery and Universal CMDB Pricing and Cost Advice →

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    Questions from the Community
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    What is your experience regarding pricing and costs for Universal CMDB?
    Top Answer:OpenText's pricing is fine. It is not too expensive. I would rate it a six out of ten in terms of costliness.
    Read all 4 answers   →
    What needs improvement with Universal CMDB?
    Top Answer:Based on my experience and what I have heard from clients, there are two main areas where Universal CMDB could get better. First, the way it shows results to users could be more user-friendly. Second… more »
    Read all 5 answers   →
    What is your primary use case for Universal CMDB?
    Top Answer:I use Universal Discovery and Universal CMDB for two main tasks: first, to discover what is happening in our IT system, like finding out what devices and software we have. Then, we use Universal CMDB… more »
    Read all 5 answers   →
    Ranking
    5th
    out of 5 in Configuration Management Databases
    Views
    195
    Comparisons
    126
    Reviews
    0
    Average Words per Review
    0
    Rating
    N/A
    4th
    out of 5 in Configuration Management Databases
    Views
    929
    Comparisons
    283
    Reviews
    3
    Average Words per Review
    608
    Rating
    6.7
    Comparisons
    Also Known As
    Tivoli CMDB
    Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
    Learn More
    IBM
    OpenText
    Overview
    IBM Tivoli Configuration and Change Management Database (CCMDB) is an integrated productivity tool and database that helps you manage, audit, and coordinate the change and configuration management processes using user interfaces and workflows that are designed to facilitate cross-silo cooperation. You can create, assign, monitor, notify, and report on change requests and configuration items leveraging best-practice Information Technology Infrastructure Library (ITIL)-based processes. CCMDB provides a single source of information for understanding both near real-time views and authorized views of your IT infrastructure to help verify system integrity for audit compliance.
    OpenText Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
    Sample Customers
    NovaTec, FEI, Cbeyond
    China Merchants Bank, NNIT, Alfa-Bank, Sprint
    Top Industries
    No Data Available
    VISITORS READING REVIEWS
    Financial Services Firm25%
    Computer Software Company15%
    Manufacturing Company8%
    Wholesaler/Distributor6%
    Company Size
    No Data Available
    REVIEWERS
    Small Business27%
    Large Enterprise73%
    VISITORS READING REVIEWS
    Small Business13%
    Midsize Enterprise14%
    Large Enterprise73%
    Buyer's Guide
    Configuration Management Databases
    April 2024
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    767,319 professionals have used our research since 2012.

    IBM Tivoli CMDB is ranked 5th in Configuration Management Databases while OpenText Universal Discovery and Universal CMDB is ranked 4th in Configuration Management Databases with 11 reviews. IBM Tivoli CMDB is rated 0.0, while OpenText Universal Discovery and Universal CMDB is rated 8.0. On the other hand, the top reviewer of OpenText Universal Discovery and Universal CMDB writes "Secure with a quick setup and helpful support". IBM Tivoli CMDB is most compared with ServiceNow CMDB, whereas OpenText Universal Discovery and Universal CMDB is most compared with ServiceNow CMDB.

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    We monitor all Configuration Management Databases reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.