In the network performance management sector, IBM SevOne NPM and Splunk Observability Cloud are key competitors. Based on feature set and pricing flexibility, IBM SevOne NPM appears to have the advantage, while Splunk Observability Cloud excels in visualization capabilities but at a higher cost.
Features: IBM SevOne NPM offers extensive infrastructure visibility without the need for agents, providing quick, accurate data with real-time reporting and effective device certification. Users benefit from its scalability and integration capabilities. Splunk Observability Cloud stands out for its visualization and real-time insights, offering robust data integration well-suited for cloud environments with comprehensive application performance monitoring.
Room for Improvement: IBM SevOne NPM could improve usability by enhancing the upgrade process, detailing release notes, baselining capabilities, and cloud support. Data migration is another area for potential enhancement. For Splunk Observability Cloud, users note the high pricing and complexity in deployment, suggesting a need for more intuitive dashboards and better cost management.
Ease of Deployment and Customer Service: IBM SevOne NPM supports both on-premises and hybrid cloud configurations, accompanied by strong customer service and technical support. Splunk Observability Cloud is flexible in deployment across different environments, but its setup complexity is a concern, despite well-rated customer service.
Pricing and ROI: IBM SevOne NPM is appreciated for its flexible pricing model, particularly the "pay-as-you-grow" option, which facilitates scaling with little initial investment, offering significant ROI through operational efficiencies. Although seen as expensive, Splunk Observability Cloud's premium pricing is often justified by its powerful capabilities, delivering considerable ROI in monitoring and troubleshooting, necessitating comprehensive budgeting.
The technical support from IBM for SevOne Network Performance Management (NPM) is very good.
Problem resolution typically takes between two and five days, which isn't very helpful.
If any issues arise, we can raise a vendor case, and resolutions are provided in a timely and accurate manner.
They did respond to us, but they did not explicitly inform us about the feature's absence.
It is suitable for small, medium, and enterprise-level companies.
We've used the solution across more than 250 people, including engineers.
I would rate its scalability an eight out of ten.
The stability of IBM SevOne Network Performance Management (NPM) is excellent.
We rarely have problems accessing the dashboard or the page.
I would rate its stability a nine out of ten.
It would be beneficial to have out-of-the-box integration with third-party vendors and improvements in correlation features.
Customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and process terms.
It would be beneficial if server details could be retrieved directly in synthetic monitoring.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
Splunk Observability Cloud is expensive.
It appears to be expensive compared to competitors.
The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability, usability, visibility, and user-friendly interface.
It offers unified visibility for logs, metrics, and traces.
Saving time with automation can save us weeks. It's improving our resilience.
Unlike other APMs, Splunk's service map is quite effective.
The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.
Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.
For further information, please visit www.ibm.com/cloud/sevo...
Splunk Observability Cloud combines log search, data integration, and dashboards for seamless monitoring, enhancing infrastructure visibility and security. Its cloud integration and scalability support diverse environments, improving operational efficiency.
Splunk Observability Cloud offers comprehensive monitoring tools with user-friendly interfaces, enabling end-to-end infrastructure visibility. Its real-time alerting and predictive capabilities enhance security monitoring, while centralized dashboards provide cross-platform visibility. Users benefit from fast data integration and extensive insights into application performance. Despite its advantages, improvements could be made in integration with other tools, data reliability, scalability, and cost management. Users face challenges in configuration complexity and require better automation and endpoint protection features. Enhancing AI integration, alerts, and adaptation for high-throughput services could further improve usability.
What are the key features of Splunk Observability Cloud?In industries like finance and healthcare, Splunk Observability Cloud is implemented for application performance monitoring and infrastructure metrics. Its ability to track incidents and analyze machine data benefits network infrastructure, while distributed tracing and log analysis aid in tackling security threats. Organizations often integrate it for compliance and auditing purposes, enhancing visibility into network traffic and optimizing performance.
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