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IBM SevOne Network Performance Management (NPM) vs OpServices OpMon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
36th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (34th), Server Monitoring (17th), Log Management (36th), Cloud Monitoring Software (26th)
OpServices OpMon
Ranking in IT Infrastructure Monitoring
77th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the IT Infrastructure Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.2%, up from 0.8% compared to the previous year. The mindshare of OpServices OpMon is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.2%
OpServices OpMon0.4%
Other98.4%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
it_user220206 - PeerSpot reviewer
Director of IT with 51-200 employees
​It offers a simple implementation of business and infrastructure dashboards but the monitoring services need improvement.
* Service group capability * Ability to monitor users experience * Simple implementation of business and infrastructure dashboards * Network traffic monitoring Also, OpMon offers: * Greater scalability * Easy to manage and implement * The ability to create business groups that generate more accurate information * It has a robust and agile architecture; and * A highly trained team that gives it a lot of credibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Customer Service: Fantastic – responsive."
"Technical support is 10/10; responses to questions are within 20 minutes and the longest time to be resolved was three days."
"Fantastic – for money laid out vs. what you’re getting back, it's been great."
"The features I find most valuable are-- Availability (provides continuous monitoring without loss of functions), and Performance management (takes data for troubleshooting and reporting network issues)"
"SevOne really did a number for us, during the pandemic, of isolating which load balances were overloaded with users working from home, so that right there was worth its weight in gold because the management created all these reports for load balancers for access for remote workers and that's all they focused on for a couple of months."
"The out of the box reports and workflows are pretty good and they meet our requirements well."
"Scalability. I have never had to worry about how to handle really big environments."
"Definitely go for it."
"Since we started using OpMon, we have increased our assertiveness and consequently reduced costs with fewer errors."
"As a consulting company we implement management solutions to a large variety of companies and after working with OpMon our project time was reduced and we can offer a different solution to each customer."
 

Cons

"User-friendly, multi-tenancy."
"NMS has several areas for improvement. It should be more user-friendly inside of NMS for some of the functionality in there. It's been getting better the last version or two, but the there have been bugs in there whenever I've gone to new versions."
"We initially had issues getting the product to accommodate the number of network devices to monitor."
"But keep in mind that if you're using the the PLA version of SevOne, the hardware support runs out in five years, so if something were to happen to the hardware after this period, it would not be covered."
"Software upgrades can be tricky is not easy."
"I think that the upgrade process could be improved, which can be painful at times."
"The GUI: both the dashboard/user view and the admin tool."
"In the area of server monitoring, it has some areas for improvement."
"Infrastructure and business monitoring services need improvement."
 

Pricing and Cost Advice

"It is inexpensive compared to other monitoring tools."
"The pricing has been fair."
"There are cheaper solutions available."
"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."
"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Construction Company
12%
Manufacturing Company
11%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
OpMon
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Allianz, banco renner, AES Sul, Metalfrio Solutions, Mitsubishi Motors, Ciplan, Unimed, Portonave, Grupo Zaffari
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. OpServices OpMon and other solutions. Updated: June 2026.
900,747 professionals have used our research since 2012.