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IBM SevOne Network Performance Management (NPM) vs OpServices OpMon comparison

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Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM SevOne Network Performa...
Ranking in IT Infrastructure Monitoring
38th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
54
Ranking in other categories
Network Monitoring Software (29th), Server Monitoring (16th), Log Management (35th), Cloud Monitoring Software (29th)
OpServices OpMon
Ranking in IT Infrastructure Monitoring
77th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the IT Infrastructure Monitoring category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.2%, up from 1.0% compared to the previous year. The mindshare of OpServices OpMon is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
IBM SevOne Network Performance Management (NPM)1.2%
OpServices OpMon0.5%
Other98.3%
IT Infrastructure Monitoring
 

Featured Reviews

reviewer1543041 - PeerSpot reviewer
Network monitoring engineer at a tech vendor with 10,001+ employees
Provides consistent infrastructure monitoring with excellent usability and support
The primary use case of IBM SevOne Network Performance Management (NPM) is network monitoring. It helps to maintain the infrastructure's availability and ensure that alerts are generated when needed The most valuable features of IBM SevOne Network Performance Management (NPM) are its stability,…
it_user220206 - PeerSpot reviewer
Director of IT with 51-200 employees
​It offers a simple implementation of business and infrastructure dashboards but the monitoring services need improvement.
* Service group capability * Ability to monitor users experience * Simple implementation of business and infrastructure dashboards * Network traffic monitoring Also, OpMon offers: * Greater scalability * Easy to manage and implement * The ability to create business groups that generate more accurate information * It has a robust and agile architecture; and * A highly trained team that gives it a lot of credibility.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data Insight reporting tool is the most valuable feature. They came up with it a couple of years ago. The most pleasing factor is the dark theme. You don't have a white background. It has templates that you can create for all kinds of reports that you can hit on the fly. It's much better printing of the reports. If you want to send PDFs to people, the reports are actually decent. Whereas for years, the old architecture of the PDFs was rubbish and even our customers said, "We have to manipulate your PDFs because they all have bad margin breaks. SevOne fixed that a couple of years ago with the new Data Insight. It's fantastic."
"The most valuable feature as of late has been the API integration with ServiceNow."
"It is one of the most important systems we have in our environment for monitoring devices."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"SevOne really did a number for us, during the pandemic, of isolating which load balances were overloaded with users working from home, so that right there was worth its weight in gold because the management created all these reports for load balancers for access for remote workers and that's all they focused on for a couple of months."
"Based on my experience, the stability of IBM SevOne Network Performance Management (NPM) is excellent."
"Customer Service: Fantastic – responsive."
"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."
"As a consulting company we implement management solutions to a large variety of companies and after working with OpMon our project time was reduced and we can offer a different solution to each customer."
"Since we started using OpMon, we have increased our assertiveness and consequently reduced costs with fewer errors."
 

Cons

"I think that the downstream suppression could be improved."
"The customizations are very hard. The person doing it has to be very good at analytics and has to be very good in all languages"
"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."
"We initially had issues getting the product to accommodate the number of network devices to monitor."
"I think that the upgrade process could be improved, which can be painful at times."
"The user management features need to be improved. It would be nice if we had more granular control, or layers of control, out of the box."
"The support is excellent, but the features are average."
"I would say that incorporating other technologies, we have great performance data, but if it started doing intelligence and looked at the patterns or correlations, that would be great."
"Infrastructure and business monitoring services need improvement."
 

Pricing and Cost Advice

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."
"It is inexpensive compared to other monitoring tools."
"The tool is not expensive. We were able to negotiate with SevOne on pricing."
"Prices per license are not huge, but they exist."
"There are cheaper solutions available."
"There are different options available for licensing, with the per-device option being more expensive but more flexible."
"The pricing has been fair."
"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."
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Top Industries

By visitors reading reviews
Manufacturing Company
12%
Financial Services Firm
11%
Construction Company
11%
Outsourcing Company
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise6
Large Enterprise45
No data available
 

Questions from the Community

What needs improvement with SevOne Network Data Platform?
There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...
What is your primary use case for SevOne Network Data Platform?
The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...
What advice do you have for others considering SevOne Network Data Platform?
To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...
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Also Known As

SevOne
OpMon
 

Overview

 

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)
Allianz, banco renner, AES Sul, Metalfrio Solutions, Mitsubishi Motors, Ciplan, Unimed, Portonave, Grupo Zaffari
Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. OpServices OpMon and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.