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IBM Security QRadar vs OpenText Behavioral Signals comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
IBM Security QRadar is praised for efficient monitoring, low costs, valuable analytics, and beneficial long-term security investments.
Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
6.1
IBM Security QRadar's customer service is praised overall, though technical support quality varies, with notable regional differences.
Sentiment score
6.7
OpenText Behavioral Signals' support is responsive and skilled, but resolution may be slow and feedback sometimes lacks depth.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
This process can result in outages lasting three to four hours.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
 

Scalability Issues

Sentiment score
7.4
IBM Security QRadar is scalable and flexible, accommodating thousands of users and devices, though some express pricing concerns.
Sentiment score
6.3
OpenText Behavioral Signals faces scalability challenges, while technologies like ArcSight Intelligence excel, prompting consideration of alternatives like Splunk.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
 

Stability Issues

Sentiment score
7.6
IBM Security QRadar is generally stable, though some users face challenges with updates, configurations, scalability, and high log volumes.
Sentiment score
8.4
OpenText Behavioral Signals is praised for its stability, receiving high ratings and fostering user trust through reliable performance.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
 

Room For Improvement

IBM Security QRadar users seek improvements in interface design, integration, automation, cost-efficiency, and advanced analytics for better usability.
OpenText and ArcSight require updates for usability, scalability, and pricing to compete with QRadar and Splunk effectively.
We receive logs from different types of devices and need a way to correlate them effectively.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
 

Setup Cost

IBM Security QRadar is costly yet efficient, priced on Events Per Second, and offers negotiable, simplified annual licensing.
OpenText Behavioral Signals offers enterprise-priced licensing options with additional charges for new features not in the base license.
 

Valuable Features

IBM Security QRadar is a scalable, user-friendly platform praised for rapid insights, advanced machine learning, and integration capabilities.
OpenText Behavioral Signals synthesizes diverse logs, customizes environments, and enhances efficiency with a user-friendly, consolidated interface.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
 

Categories and Ranking

IBM Security QRadar
Ranking in Security Information and Event Management (SIEM)
4th
Ranking in User Entity Behavior Analytics (UEBA)
1st
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
210
Ranking in other categories
Log Management (6th), Endpoint Detection and Response (EDR) (17th), Security Orchestration Automation and Response (SOAR) (4th), Managed Detection and Response (MDR) (8th), Extended Detection and Response (XDR) (11th)
OpenText Behavioral Signals
Ranking in Security Information and Event Management (SIEM)
38th
Ranking in User Entity Behavior Analytics (UEBA)
14th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Security Information and Event Management (SIEM) category, the mindshare of IBM Security QRadar is 7.2%, down from 9.6% compared to the previous year. The mindshare of OpenText Behavioral Signals is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
IBM Security QRadar7.2%
OpenText Behavioral Signals0.4%
Other92.4%
Security Information and Event Management (SIEM)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Reliable installation and diverse use cases provide strong value
IBM Security QRadar has some areas for improvement. We have missed some DSM components. We need to customize logs where there is no DSM or connector for certain products. We can integrate but we have missed the DSM, which is the connector to pass logs coming from different applications. For example, with a university customer, we tried onboarding Canvas service. IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
867,370 professionals have used our research since 2012.
 

Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
7%
Government
7%
Government
19%
Computer Software Company
13%
Manufacturing Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business88
Midsize Enterprise36
Large Enterprise102
No data available
 

Questions from the Community

What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What is your experience regarding pricing and costs for IBM Security QRadar?
When comparing with Splunk, IBM Security QRadar's cost is reasonable. Splunk is more expensive than IBM Security QRadar.
What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
 

Also Known As

IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, IBM QRadar Advisor with Watson
ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
 

Overview

 

Sample Customers

Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Find out what your peers are saying about IBM Security QRadar vs. OpenText Behavioral Signals and other solutions. Updated: August 2025.
867,370 professionals have used our research since 2012.